---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Scrambly: Money for Walking"
bundle_id: "com.scrambly"
parent_report: "https://marlvel.ai/api/llm/apps/lifestyle/scrambly-rewards-for-steps"
canonical_url: "https://marlvel.ai/apps/scrambly-rewards-for-steps#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Scrambly: Money for Walking User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 144,186 reviews) {#user-sentiment}
- **Overall Rating:** 4.58/5
- **Platform Split:** iOS 4.7/5 (44,320 ratings) | Android 4.5/5 (99,866 ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.58/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Payout Reliability (for some)** | *Evidence:* "I've cashed out 3 times in under a week with no problems"
- **Ease of Use** | *Evidence:* "Easy to use, decent payouts for games"

### Top Complaints (Impact Areas)
- **Account Freezing and Payout Issues** | *Evidence:* "Scrambly says that my account is under review and it won't let me cashout!"
- **Unresponsive Customer Support** | *Evidence:* "I've been waiting on a response from support since middle of February"

<!-- /section:sentiment -->
<!-- section:swot -->