--- source: marlvel.ai type: app_intelligence_section content_version: "v2" section_slug: "sentiment" section_label: "User Sentiment" section_anchor: "#user-sentiment" app_name: "ZAP Imóveis | Compra e Aluguel" bundle_id: "br.com.zap.ZAPImoveis" parent_report: "https://marlvel.ai/api/llm/apps/lifestyle/zap-imoveis-compra-e-aluguel" canonical_url: "https://marlvel.ai/apps/zap-imoveis-compra-e-aluguel#user-sentiment" license: CC-BY-NC-4.0 citation: "Marlvel.ai — ZAP Imóveis | Compra e Aluguel User Sentiment (section of intelligence report)" --- ## 🔴 User Sentiment (High Confidence: 67 of 180 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.47/5 - **Platform Split:** iOS 4.6/5 (745 ratings) | Android 4.5/5 (109.1K ratings) - **Overall Sentiment:** Frustrated - **Note:** The 4.47/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline. ### Top Praises - **Map-based navigation provides a highly effective visual interface for discovering real estate opportunities** ### Top Complaints (Impact Areas) - **Systemic failure to apply search filters results in irrelevant property listings across the platform** - **Lack of in-app management tools forces users to rely on web portals for listing edits** ### Top Requests (What Users Want) - **Advanced filtering options for specific property types and building features are required for efficient searching**