--- source: marlvel.ai type: app_intelligence_section content_version: "v2" section_slug: "sentiment" section_label: "User Sentiment" section_anchor: "#user-sentiment" app_name: "Bolt: Request a Ride" bundle_id: "ee.mtakso.client" parent_report: "https://marlvel.ai/api/llm/apps/maps-navigation/bolt-request-a-ride-1" canonical_url: "https://marlvel.ai/apps/bolt-request-a-ride-1#user-sentiment" report_date: "2026-08-08" license: CC-BY-NC-4.0 citation: "Marlvel.ai - Bolt: Request a Ride User Sentiment (section of intelligence report)" --- ## 🟢 User Sentiment (High Confidence: 99 of 99 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.83/5 - **Platform Split:** iOS 4.8/5 (176K ratings) | Android 4.8/5 (10.6M ratings) - **Overall Sentiment:** Excited ### Top Praises - **Competitive pricing and faster pickup times compared to major ride-sharing rivals keep users engaged** - **Visual navigation instructions at airports help travelers find pickup points without needing to ask for help** - **Professional and courteous driver behavior contributes to a positive experience for many regular commuters** ### Top Complaints (Impact Areas) - **Drivers frequently cancel rides after accepting them, causing significant delays and frustration for time-sensitive travelers**