--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "Chargemap - Charging stations" developer_entity: "Chargemap" bundle_id: "com.chargemap_beta.android" app_store_id: "438176982" category: "Maps & Navigation" primary_platform: "ios" primary_monetization: "Freemium" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-08-03" report_date: "2026-08-12" last_verified: "2026-08-12T00:00:00.000Z" report_version: "4.61.0" total_reviews: 59685 overall_rating: 4.3 sentiment: "Frustrated" sentiment_score: 35 confidence: "high" confidence_score: 0.8 top_praise_theme: "Accurate battery level predictions during long journeys help electric vehicle owners plan charging stops effectively" top_complaint_theme: "Frequent app crashes and map loading failures prevent users from accessing essential charging station information" review_sample_size: 73 total_review_count: 73 analyzed_review_count: 62 data_age_days: 4 momentum_velocity: "maintenance" intelligence_version: 3 tags: ["maps & navigation", "freemium", "frustrated sentiment", "mobile app", "app review", "app analysis", "electric", "vehicle", "plug-in"] canonical_url: "https://marlvel.ai/apps/chargemap-charging-stations-1" license: "CC-BY-NC 4.0" content_version: "v2" --- # Chargemap - Charging stations Intelligence Report ## TL;DR {#tldr} - **Category**: Maps & Navigation · Freemium - **Signal**: Rating 4.32 · Sentiment Frustrated - **Recent focus**: Frequent app crashes and map loading failures prevent users from accessing essential charging station information (top complaint) · Accurate battery level predictions during long journeys help electric vehicle owners plan charging stops effectively (top praise) > **TL;DR:** Chargemap - Charging stations is a maps & navigation app by Chargemap, rated 4.32/5 by 59.7K users, with Frustrated user sentiment (35/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** Chargemap - Charging stations faces Frustrated user sentiment (4.32/5 from 59.7K reviews), with users reporting frequent app crashes and map loading failures prevent users from accessing essential charging station information as the primary concern. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 4.32/5 (59.7K reviews) | | **User Mood** | Frustrated | | **Category** | Maps & Navigation | | **Developer** | Chargemap | | **Pricing** | Freemium | | **Platforms** | iOS & Android | | **Confidence** | High (0.8/1.0) | | **Data Age** | 4d | ## Metadata & Market Performance - **Publisher:** Chargemap - **Category:** Maps & Navigation - **Target Audience:** Electric vehicle and plug-in hybrid drivers in Europe seeking reliable charging infrastructure and route planning. - **Platforms:** iOS & Android - **Version Reviewed:** 4.61.0 - **Report Date:** 2026-08-12 - **Signal Count:** 73 reviews analyzed - **Confidence:** High (0.8/1.0) - **App Store ID (iOS):** 438176982 - **Bundle ID:** com.chargemap_beta.android - **Google Play ID:** com.chargemap_beta.android - **Performance Trend:** Mixed - **Data Window:** Analysis based on signals collected up to 2026-08-12 - **Short Description:** Your travelling companion to charge your electric car with peace of mind. ## Executive Snapshot **What it is:** Chargemap is a navigation and route-planning app for electric vehicle drivers in Europe, providing access to over 1 million charging stations on iOS and Android. **Why users hire it:** Users hire Chargemap to eliminate range anxiety during long-distance travel by accessing community-verified reliability data that generic map apps lack. ## App DNA (Features & Intent) - **[Differentiator] Chargemap Pass:** RFID card for payment across 1,000,000+ charging points, centralizing transaction processing. * *User Intent:* Users seek enhanced value through premium features. - **[Differentiator] Route Planner:** Customizable trip planning based on specific EV model, increasing session frequency for long-distance travel. * *User Intent:* Users value self-expression and personalized experiences. - **[Differentiator] Community Ratings:** User-contributed data on equipment reliability, creating a high switching cost. * *User Intent:* Users want real-time communication within the app experience. ## Market Position {#market-position} Chargemap maintains a strong presence in the European Maps & Navigation category, ranking #9 Grossing and #20 Free in France. The app's freemium model relies on ad-supported engagement and transaction-based revenue from the Chargemap Pass, positioning it as a utility-first service for EV owners. ## Monetization Strategy - **Model:** Freemium - **Tiers:** Free app access, Chargemap Pass (pay-per-use charging card) - **Analysis:** Monetization relies on ad-supported engagement and transaction-based revenue from the Chargemap Pass. ## 🔴 User Sentiment (High Confidence: 62 of 73 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.32/5 - **Platform Split:** iOS 4.2/5 (168 ratings) | Android 4.3/5 (59.5K ratings) - **Overall Sentiment:** Frustrated - **Note:** The 4.32/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline. ### Top Praises - **Accurate battery level predictions during long journeys help electric vehicle owners plan charging stops effectively** - **Detailed route information and wide charging network coverage provide utility for users traveling across Europe** ### Top Complaints (Impact Areas) - **Frequent app crashes and map loading failures prevent users from accessing essential charging station information** ## SWOT Analysis {#swot} **Core Strengths:** - Community-verified reliability data functions as a B2B-style barrier to entry - Deep European network coverage sustains organic install velocity **Growth Levers:** - Unlocking guest-access charging via QR code could reduce the current sign-up churn ## Recent Changes (v2 → v3) {#recent-changes} The report reflects a shift in focus from purely technical stability to managing brand and regulatory risks associated with billing transparency, while maintaining a maintenance-level development cadence. **Overall trend**: Mixed **Compared at**: 2026-08-12 ### High-impact changes - **[Added] Regulatory and Billing Risk** (swot) - **[Shifted] PM Action Item Priority** (positioning) ### Medium-impact changes - **[Improved] Refined Weakness Definition** (swot) ## What's New - **Latest (v4.61.0, 1 weeks ago):** Introduced a redesigned UI to improve the overall user experience. ## App Momentum (Maintenance) {#momentum} - Shipped latest UI redesign. - Maintains 1M+ charge point database. > **Cadence:** 1 total versions · 1 majors in last 6 months · 15 days since last update ## The "So What?" (Strategic Takeaway) {#so-what} Chargemap - Charging stations is a maps & navigation app that is free with in-app purchases. With a 4.32/5 rating from 59.7K reviews, it draws more critical themes in recent reviews than its store average suggests. > **Bottom Line:** Chargemap holds a dominant position through its community-verified data, but technical instability and login friction are actively driving users away, so the team must prioritize stability and guest-access flows to prevent churn. **Best for:** Electric vehicle and plug-in hybrid drivers in Europe seeking reliable charging infrastructure and route planning. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] Ship guest-access charging via QR code because login friction is a top-cited churn barrier → increase new-user conversion. ### Outlook: Mixed Market demand for EV navigation is shifting toward plug-and-charge simplicity, and Chargemap's current account-gated model is increasingly out of step with this expectation. The latest update focused on UI, but the failure to address stability means the app remains vulnerable to rivals that prioritize frictionless access. - 🔴 Frequent map loading failures in the latest release prevent users from accessing essential charging station data, which compounds the existing churn risk. - 🟢 The extensive database of 1 million+ charging locations provides a unique utility that continues to attract European EV drivers despite technical hurdles. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 4.32/5 | | Total Reviews | 59.7K | | Sentiment | Frustrated (35/100) | | Confidence | High | | Pricing Model | Freemium | | Platforms | iOS & Android | | Key Features | 3 analyzed | | Trend | Mixed | | Outlook | Mixed | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **Chargemap - Charging stations** (this app) | 4.32/5 | Frustrated | Chargemap | | [พิทักษ์ไพร](https://marlvel.ai/apps/th-go-forest-change) | 4.0/5 | N/A | Royal Forest Department | | [1820 - Pigios keliones mieste](https://marlvel.ai/apps/passfr-taxi) | 4.3/5 | N/A | TaxiAdmin | | [ABB Mezarlık Bilgi Sistemi](https://marlvel.ai/apps/tr-bel-ankara-mezarlik) | 3.2/5 | N/A | Ankara Büyükşehir Belediye Başkanlığı | | [ADAC Drive: Tanken Laden Route](https://marlvel.ai/apps/com-ptvag-android-adacgasprices) | 3.5/5 | N/A | Allgemeiner Deutscher Automobil-Club e.V. (ADAC) | | [Allstar: Fuel & EV Charging](https://marlvel.ai/apps/allstar-fuel-ev-charging) | N/A/5 | n/a | Allstar Business Solutions Ltd | ## Company Profile - **Developer:** Chargemap - **Website:** [https://chargemap.com/contact](https://chargemap.com/contact) - **Social:** [Instagram](https://www.instagram.com/chargemap_com) · [Facebook](https://www.facebook.com/Chargemap) · [X/Twitter](https://twitter.com/Chargemap) · [YouTube](https://www.youtube.com/channel/UCxAJ3GC2ALldXBuN04eqT7w) · [LinkedIn](https://linkedin.com/company/chargemap) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/chargemap-charging-stations/id438176982?uo=4) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.chargemap_beta.android&hl=en&gl=us) - **Dev Site:** [Official Website](https://chargemap.com/contact) - **Sources:** Developer website content, About us / company information, App store metadata, User reviews. ## Related Intel Reports - [*พิทักษ์ไพร*](https://marlvel.ai/apps/th-go-forest-change) (Royal Forest Department) · 4.0/5 Rating - [*1820 - Pigios keliones mieste*](https://marlvel.ai/apps/passfr-taxi) (TaxiAdmin) · 4.3/5 Rating - [*ABB Mezarlık Bilgi Sistemi*](https://marlvel.ai/apps/tr-bel-ankara-mezarlik) (Ankara Büyükşehir Belediye Başkanlığı) · 3.2/5 Rating - [*ADAC Drive: Tanken Laden Route*](https://marlvel.ai/apps/com-ptvag-android-adacgasprices) (Allgemeiner Deutscher Automobil-Club e.V. (ADAC)) · 3.5/5 Rating - [*Allstar: Fuel & EV Charging*](https://marlvel.ai/apps/allstar-fuel-ev-charging) (Allstar Business Solutions Ltd) · N/A Rating - [*AmpGO 電動車充電地圖：充電站 充電漫遊 特斯拉電動汽車*](https://marlvel.ai/apps/com-denden-dendenapp) (DenDen Inc.) · 4.5/5 Rating - [*ATAK Plugin: GeoCam*](https://marlvel.ai/apps/com-atakmap-android-geocam-plugin) (TAK Product Center) · 4.1/5 Rating - [*ATB Mobile*](https://marlvel.ai/apps/it-soluzione1-tplmobile) (ATB Servizi S.p.A.) · 1.0/5 Rating - [*AtloMaps*](https://marlvel.ai/apps/atlomaps) (ATLOGIS Geoinformatics GmbH & Co. KG) · N/A Rating - [*Avenza Maps: Offline Mapping*](https://marlvel.ai/apps/avenza-maps-offline-mapping) (Avenza Systems Inc.) · 4.6/5 Rating ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.8/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 73 - **Data Sources:** user reviews, developer website, company about page, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 4 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/chargemap-charging-stations-1) Data licensed for AI Agent attribution under CC-BY-NC 4.0.