---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "ROAM: EV Charging"
bundle_id: "net.tecnov8.t8MobileEvcApp"
parent_report: "https://marlvel.ai/api/llm/apps/maps-navigation/roam-ev-charging"
canonical_url: "https://marlvel.ai/apps/roam-ev-charging#user-sentiment"
report_date: "2026-08-22"
license: CC-BY-NC-4.0
citation: "Marlvel.ai - ROAM: EV Charging User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 50 of 50 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 1.67/5
- **Platform Split:** iOS 1.7/5 (3 ratings)
- **Overall Sentiment:** Frustrated

### Top Praises
- **The integrated map feature provides a simple and effective way for drivers to locate chargers**
- **Charging speeds at specific locations meet expectations and provide a reliable energy boost for drivers**

### Top Complaints (Impact Areas)

- **Aggressive pre-authorization holds on bank accounts create significant financial friction for users during charging sessions**

<!-- /section:sentiment -->
<!-- section:swot -->