---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Yango: taxi, food, delivery"
bundle_id: "com.yandex.yango"
parent_report: "https://marlvel.ai/api/llm/apps/maps-navigation/yango-taxi-food-delivery-1"
canonical_url: "https://marlvel.ai/apps/yango-taxi-food-delivery-1#user-sentiment"
report_date: "2026-08-08"
license: CC-BY-NC-4.0
citation: "Marlvel.ai - Yango: taxi, food, delivery User Sentiment (section of intelligence report)"
---

## 🟢 User Sentiment (Medium Confidence: 50 of 50 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.81/5
- **Platform Split:** Android 4.8/5 (3.5M ratings)
- **Overall Sentiment:** Excited

### Top Praises
- **Polite and well-mannered drivers provide a comfortable experience that keeps riders returning to the service**
- **Competitive pricing structures make the service an accessible and attractive option for daily transportation needs**

### Top Complaints (Impact Areas)

- **Inaccurate map pinning and location tracking cause drivers to get lost, frustrating users during pickup**

<!-- /section:sentiment -->
<!-- section:swot -->