---
title: "AXA Doctor At Hand — App Overview"
url: https://marlvel.ai/intel-report/medical/axa-doctor-at-hand
category: Medical
developer: Doctor Care Anywhere Ltd.
platforms: ios, android
rating: 1.7 (637 ratings)
pricing: free
report_level: overview
generated: 2026-04-24
---

<!-- SECTION: Key Insight -->
> **Key Insight:** While the app promises comprehensive 24/7 remote medical access, it currently faces significant user criticism regarding technical reliability and the ability to successfully book appointments.

<!-- SECTION: Quick Facts -->
| Metric | Value |
|--------|-------|
| Category | Medical |
| Rating | 1.7 ★ (637) |
| Pricing | free |
| Platforms | iOS, Android |
| Latest Version (iOS) | 14.2.0 |
| Latest Version (Android) | 14.2.0 |
| Developer | Doctor Care Anywhere Ltd. |

<!-- SECTION: Summary -->
## What is AXA Doctor At Hand?

AXA Doctor At Hand is a medical service platform that provides 24/7 access to video or phone consultations with GPs and Advanced Clinical Practitioners. The app facilitates medical advice, prescriptions, diagnostic tests, and eligible referrals through a network of UK-registered healthcare professionals. It is designed to eliminate the need for traditional clinic opening hours by offering round-the-clock availability.

<!-- SECTION: Key Features -->
## Key Features

- **24/7 Consultations**: Provides round-the-clock access to GPs via video or phone appointments.
- **Advanced Clinical Practitioner Access**: Offers appointments with experienced practitioners for advice and referrals between 8am and 10pm.
- **Clinician Selection**: Allows users to choose their preferred clinician based on gender from a hand-picked network of UK-registered professionals.
- **Integrated Care Services**: Supports the management of prescriptions, medical tests, and eligible specialist referrals within the app.

<!-- SECTION: Target Audience -->
## Who is it for?

Individuals seeking remote, on-demand access to primary healthcare services and clinical consultations.

<!-- SECTION: Links -->
## Links

- [App Store](https://apps.apple.com/us/app/axa-doctor-at-hand/id1536116883?uo=4)
- [Google Play](https://play.google.com/store/apps/details?id=com.axa.doctorathand&hl=en&gl=us)
- [Full Intelligence Report](https://marlvel.ai/intel-report/medical/axa-doctor-at-hand)

---
*This is an overview report. Sentiment analysis, competitive landscape, and SWOT analysis are available in the [full intelligence report](https://marlvel.ai/intel-report/medical/axa-doctor-at-hand).*
*Generated by [Marlvel.ai](https://marlvel.ai) — Independent app intelligence.*