---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "CellTrak"
bundle_id: "com.ctt.celltrak2"
parent_report: "https://marlvel.ai/api/llm/apps/medical/celltrak"
canonical_url: "https://marlvel.ai/apps/celltrak#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — CellTrak User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 66 of 101 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 3.13/5
- **Platform Split:** iOS 2.1/5 (169 ratings) | Android 3.4/5 (668 ratings)
- **Overall Sentiment:** Upset

### Top Praises
- **Mobile documentation and scheduling tools provide a functional alternative to paper-based tracking for field staff**

### Top Complaints (Impact Areas)
- **Constant background location tracking drains battery life and raises significant privacy concerns for employees**
- **Unreliable clocking functionality and frequent application crashes disrupt daily work routines for field staff**

### Top Requests (What Users Want)
- **Granular control over location permissions to ensure tracking only occurs during active work shifts**

<!-- /section:sentiment -->
<!-- section:swot -->