--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "Clear Healthcare" developer_entity: "SunliSant" bundle_id: "com.coherent.clearhealthcare" app_store_id: "6450694559" category: "Medical" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-08-05" report_date: "2026-09-07" last_verified: "2026-09-07T00:00:00.000Z" report_version: "1.0.1" total_reviews: 24 overall_rating: 3.5 sentiment: "Mixed" sentiment_score: 45 confidence: "medium" confidence_score: 0.6 top_praise_theme: "Medical appointment and information access provides clear value for patients managing their health records" top_complaint_theme: "Registration and authentication flows fail to deliver necessary codes, blocking new users from account access" review_sample_size: 11 total_review_count: 11 analyzed_review_count: 11 data_age_days: 30 momentum_velocity: "maintenance" intelligence_version: 3 tags: ["medical", "free", "mixed sentiment", "mobile app", "app review", "app analysis", "patients", "practices", "within"] canonical_url: "https://marlvel.ai/apps/clear-healthcare" license: "CC-BY-NC 4.0" content_version: "v2" --- ## ⚠ Content Warning This report covers topics classified as sensitive (health). Information is aggregated from public sources for informational purposes only. This is not medical advice. Consult a qualified professional before acting on any information here. --- # Clear Healthcare Intelligence Report ## TL;DR {#tldr} - **Category**: Medical · Free - **Signal**: Rating 3.5 · Sentiment Mixed - **Recent focus**: Registration and authentication flows fail to deliver necessary codes, blocking new users from account access (top complaint) · Medical appointment and information access provides clear value for patients managing their health records (top praise) > **TL;DR:** Clear Healthcare is a medical app by SunliSant, rated 3.5/5 by 24 users, with Mixed user sentiment (45/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** Clear Healthcare shows Mixed sentiment (3.5/5 from 24 reviews) - users praise medical appointment and information access provides clear value for patients managing their health records but report issues with registration and authentication flows fail to deliver necessary codes, blocking new users from account access. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 3.5/5 (24 reviews) | | **User Mood** | Mixed | | **Category** | Medical | | **Developer** | SunliSant | | **Pricing** | Free | | **Platforms** | iOS & Android | | **Confidence** | Medium (0.6/1.0) | | **Data Age** | 30d | ## Metadata & Market Performance - **Publisher:** SunliSant - **Category:** Medical - **Target Audience:** Patients of eye care practices within the Coherent Eye Care network who require remote access to medical records, scheduling, and communication with their care team. - **Platforms:** iOS & Android - **Version Reviewed:** 1.0.1 - **Report Date:** 2026-09-07 - **Signal Count:** 11 reviews analyzed - **Confidence:** Medium (0.6/1.0) - **App Store ID (iOS):** 6450694559 - **Bundle ID:** com.coherent.clearhealthcare - **Google Play ID:** com.coherent.clearhealthcare - **Performance Trend:** Stable - **Data Window:** Analysis based on signals collected up to 2026-09-07 - **Short Description:** An app by Retina Specialty Institute and Southern Eye Group ## Executive Snapshot **What it is:** Clear Healthcare is a medical management app for patients of the Coherent Eye Care network, available on iOS and Android. **Why users hire it:** The app removes the administrative friction of managing ocular health records across multiple practices by providing a single point of access for appointments and prescriptions. ## App DNA (Features & Intent) - **[Differentiator] Multi-Practice Single Sign-On:** Allows patients to switch between participating medical practices using one set of credentials. - **[Standard] Appointment Management:** Enables booking, rescheduling, and cancellation of visits directly through the mobile interface. - **[Standard] Secure Messaging:** Provides a direct communication channel between patients and clinic staff for care-related inquiries. * *User Intent:* Users prioritize data protection and trust in the platform. ## Market Position {#market-position} Clear Healthcare holds a #190 position in the US Medical category, reflecting its role as a specialized utility for a specific provider network. The 3.4-star rating across 24 reviews indicates that technical friction in the onboarding flow currently limits user satisfaction. ## Monetization Strategy - **Model:** Free - **Tiers:** Free to all patients of participating practices - **Analysis:** The app functions as a free utility for patients within the Coherent Eye Care network, serving as a B2B tool to support clinical integration. ## 🟡 User Sentiment (Medium Confidence: 11 of 11 reviews analyzed) {#user-sentiment} - **Overall Rating:** 3.5/5 - **Platform Split:** iOS 3.4/5 (5 ratings) | Android 3.5/5 (19 ratings) - **Overall Sentiment:** Mixed ### Top Praises - **Medical appointment and information access provides clear value for patients managing their health records** - **Simple interface design allows users to navigate the app with minimal effort during daily use** ### Top Complaints (Impact Areas) - **Registration and authentication flows fail to deliver necessary codes, blocking new users from account access** ## SWOT Analysis {#swot} **Core Strengths:** - Single sign-on across multiple practices reduces credential fatigue for patients **Growth Levers:** - Fixing the scheduling loop would increase remote booking conversion ## Recent Changes (v2 → v3) {#recent-changes} The report identifies specific provider network partners for the first time and incorporates a larger review sample, though the underlying technical barriers to onboarding remain unchanged. **Overall trend**: Stable **Compared at**: 2026-09-07 ### Medium-impact changes - **[Shifted] Provider Network Specification** (positioning) - **[Shifted] Review Sample Expansion** (sentiment) ### Low-impact changes - **[Added] Explicit Business Impact** (swot) ## What's New - **Latest (v1.0.1, 1 months ago):** Introduced a practice toggle in Chat and improved file upload reliability. ## App Momentum (Maintenance) {#momentum} - Ships bug fixes at ~5-week cadence. - Latest release improved file upload reliability. > **Cadence:** 1 total versions · 0 majors in last 6 months · 34 days since last update ## The "So What?" (Strategic Takeaway) {#so-what} Clear Healthcare is a medical app that is completely free. With a 3.5/5 rating from 24 reviews, it shows mixed user reception. > **Bottom Line:** Fixing the registration and scheduling flows is necessary to stabilize the patient-provider connection, as these technical barriers currently undermine the app's value as a clinical utility. **Best for:** Patients of eye care practices within the Coherent Eye Care network who require remote access to medical records, scheduling, and communication with their care team. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] Audit registration flow because authentication code failures block new user access → increase activation rate ### Outlook: Mixed The market for patient-facing medical apps is shifting toward high-reliability, self-service tools that reduce clinic administrative load. Clear Healthcare remains exposed due to its current onboarding friction, which risks driving patients back to traditional phone-based scheduling. - 🔴 Registration failures block new users, which compounds the negative sentiment already visible in the 3.4-star average. - ⚪ The current maintenance-only release cadence suggests the team is prioritizing stability over new feature expansion. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 3.5/5 | | Total Reviews | 24 | | Sentiment | Mixed (45/100) | | Confidence | Medium | | Pricing Model | Free | | Platforms | iOS & Android | | Key Features | 3 analyzed | | Trend | Stable | | Outlook | Mixed | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **Clear Healthcare** (this app) | 3.5/5 | Mixed | SunliSant | | [필잇 - 약 알림 및 복용 기록](https://marlvel.ai/apps/app--35) | N/A/5 | N/A | Hansub Yoo | | [레어노트 - 암·희귀질환 정보](https://marlvel.ai/apps/app--629) | 5.0/5 | N/A | LifeX, Inc. | | [창고형약국 약값체크](https://marlvel.ai/apps/com-hiddenwave-yakcheck) | N/A/5 | N/A | Lowkeybase | | [용인세브란스병원](https://marlvel.ai/apps/com-severance-newys) | 1.9/5 | N/A | Yonsei University Health System | | [1001Doktor](https://marlvel.ai/apps/com-binbirdoktor-binbirdoktor) | 4.8/5 | N/A | 1001Doktor Ltd. Şti. | ## Company Profile - **Developer:** SunliSant - **Website:** [https://coherenteyecare.com](https://coherenteyecare.com) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/clear-healthcare/id6450694559?uo=4) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.coherent.clearhealthcare) - **Dev Site:** [Official Website](https://coherenteyecare.com) - **Sources:** Developer website content, About us / company information, App store metadata, User reviews. ## Related Intel Reports - [*필잇 - 약 알림 및 복용 기록*](https://marlvel.ai/apps/app--35) (Hansub Yoo) · N/A Rating - [*레어노트 - 암·희귀질환 정보*](https://marlvel.ai/apps/app--629) (LifeX, Inc.) · 5.0/5 Rating - [*창고형약국 약값체크*](https://marlvel.ai/apps/com-hiddenwave-yakcheck) (Lowkeybase) · N/A Rating - [*용인세브란스병원*](https://marlvel.ai/apps/com-severance-newys) (Yonsei University Health System) · 1.9/5 Rating - [*1001Doktor*](https://marlvel.ai/apps/com-binbirdoktor-binbirdoktor) (1001Doktor Ltd. Şti.) · 4.8/5 Rating - [*10th HiD*](https://marlvel.ai/apps/10th-hid) (Catch Dynamics, Inc.) · N/A Rating - [*12 Lead ECG Challenge*](https://marlvel.ai/apps/com-limmercreative-srtengine-12lead) (Limmer Creative) · 3.3/5 Rating - [*1-800 Contacts*](https://marlvel.ai/apps/com-1800contacts-1800contacts) (1-800 CONTACTS, Inc.) · 4.6/5 Rating - [*1B Pharmacy - Online Pharmacy*](https://marlvel.ai/apps/1b-pharmacy-online-pharmacy) (TRESOR HEALTHCARE PRIVATE LIMITED) · N/A Rating - [*1MEDICINE*](https://marlvel.ai/apps/1medicine) (Matthew Culbert) · 5.0/5 Rating ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.6/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 11 - **Data Sources:** user reviews, developer website, company about page, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 30 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/clear-healthcare) Data licensed for AI Agent attribution under CC-BY-NC 4.0.