--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "FollowMyHealth®" developer_entity: "Allscripts Healthcare Solutions Inc" bundle_id: "com.jardogs.FMHmobile" app_store_id: "502147249" google_play_id: "com.jardogs.fmhmobile" category: "Medical" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-04-23" report_date: "2026-07-31" last_verified: "2026-07-31T00:00:00.000Z" report_version: "25.7" total_reviews: 297761 overall_rating: 4.8 sentiment: "Excited" sentiment_score: 75 confidence: "high" confidence_score: 0.9 top_praise_theme: "Centralized access to lab results and medical records simplifies health management for patients on the go" top_complaint_theme: "Authentication failures and login loops prevent users from accessing critical health information after the latest update" review_sample_size: 197 total_review_count: 197 analyzed_review_count: 120 data_age_days: 16 momentum_velocity: "active" intelligence_version: 3 tags: ["medical", "free", "excited sentiment", "mobile app", "app review", "app analysis", "patients", "seeking", "digital"] canonical_url: "https://marlvel.ai/apps/com-jardogs-fmhmobile" license: "CC-BY-NC 4.0" content_version: "v2" --- ## ⚠ Content Warning This report covers topics classified as sensitive (health). Information is aggregated from public sources for informational purposes only. This is not medical advice. Consult a qualified professional before acting on any information here. --- # FollowMyHealth® Intelligence Report ## TL;DR {#tldr} - **Category**: Medical · Free - **Signal**: Rating 4.76 · Sentiment Excited - **Recent focus**: Authentication failures and login loops prevent users from accessing critical health information after the latest update (top complaint) · Centralized access to lab results and medical records simplifies health management for patients on the go (top praise) > **TL;DR:** FollowMyHealth® is a medical app by Allscripts Healthcare Solutions Inc, rated 4.76/5 by 297.8K users, with Excited user sentiment (75/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** FollowMyHealth® maintains Excited user sentiment (4.76/5 from 297.8K reviews), with users consistently praising centralized access to lab results and medical records simplifies health management for patients on the go. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 4.76/5 (297.8K reviews) | | **User Mood** | Excited | | **Category** | Medical | | **Developer** | Allscripts Healthcare Solutions Inc | | **Pricing** | Free | | **Platforms** | iOS & Android | | **Confidence** | High (0.9/1.0) | | **Data Age** | 16d | ## Metadata & Market Performance - **Publisher:** Allscripts Healthcare Solutions Inc - **Category:** Medical - **Target Audience:** Patients seeking digital access to their medical records, lab results, and communication with their healthcare providers. - **Platforms:** iOS & Android - **Version Reviewed:** 2026.04.22 - **Report Date:** 2026-07-31 - **Signal Count:** 197 reviews analyzed - **Confidence:** High (0.9/1.0) - **App Store ID (iOS):** 502147249 - **Bundle ID:** com.jardogs.FMHmobile - **Google Play ID:** com.jardogs.fmhmobile - **Performance Trend:** Declining - **Data Window:** Analysis based on signals collected up to 2026-07-31 - **Short Description:** Manage your healthcare through the FollowMyHealth® Universal Health Record. ## Executive Snapshot **What it is:** FollowMyHealth® is a personal health record app for patients of connected healthcare organizations to manage medical profiles and communicate with care teams on iOS and Android. **Why users hire it:** The app removes the friction of visiting hospital records departments by providing 24/7 digital access to lab results and provider messaging. ## App DNA (Features & Intent) - **[Standard] Universal Health Record:** Centralized repository for medical profiles, lab results, and health summaries accessible 24/7 * *User Intent:* Users seek enhanced value through premium features. - **[Standard] Secure Messaging:** Encrypted communication channel for direct interaction with care teams * *User Intent:* Users prioritize data protection and trust in the platform. - **[Differentiator] Apple Health Integration:** Automated import of biometric data including blood pressure, steps, weight, and glucose readings ## Market Position {#market-position} FollowMyHealth® maintains a high 4.79 rating across 197 analyzed reviews, though recent authentication regressions threaten this baseline. The app holds a #9 Free position in the US Medical category, signaling strong discovery despite the current technical friction. ## Monetization Strategy - **Model:** Free - **Tiers:** Free access for patients of connected healthcare organizations - **Analysis:** The app operates as a free utility for patients, with monetization likely occurring through B2B contracts with healthcare providers. ## 🟢 User Sentiment (High Confidence: 120 of 197 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.76/5 - **Platform Split:** iOS 4.8/5 (110.5K ratings) | Android 4.8/5 (187.2K ratings) - **Overall Sentiment:** Excited ### Top Praises - **Centralized access to lab results and medical records simplifies health management for patients on the go** - **Direct messaging with care providers reduces the need for phone calls and waiting on hold** - **User-friendly interface allows patients of various ages to navigate appointments and health information with ease** ### Top Complaints (Impact Areas) - **Authentication failures and login loops prevent users from accessing critical health information after the latest update** ## SWOT Analysis {#swot} **Core Strengths:** - Apple Health integration creates high-utility data loops - Family access expands user base per account **Growth Levers:** - Direct-reply messaging support addresses top user request ## Recent Changes (v2 → v3) {#recent-changes} Technical regressions following the latest update have introduced critical authentication failures, which now serve as the primary barrier to user access and retention. While the addition of Apple Health integration provides new utility, the overall outlook is currently declining due to these persistent login loops. **Overall trend**: Declining **Compared at**: 2026-07-31 ### High-impact changes - **[Declined] Authentication and Login Failures** (sentiment) ### Medium-impact changes - **[Added] Apple Health Integration** (features) - **[Added] Support Channel Deficiencies** (swot) - **[Declined] Notification Reliability** (sentiment) ## App Momentum (Active) {#momentum} - Ships bug fixes via latest release. - Maintains 4.79 rating despite login issues. > **Cadence:** 5 total versions · 0 majors in last 6 months · 34 days since last update ## The "So What?" (Strategic Takeaway) {#so-what} FollowMyHealth® is a market-leading medical app that is completely free. With a 4.76/5 rating from 297.8K reviews, it delivers strong user satisfaction. > **Bottom Line:** Resolving the authentication loop is the priority: until users can reliably access their records, the core value proposition remains locked behind a technical failure, which erodes the retention loop. **Best for:** Patients seeking digital access to their medical records, lab results, and communication with their healthcare providers. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] Rebuild authentication module because login loops are the top-cited barrier to access → restore user trust ### Outlook: Declining The market for patient-facing health records is shifting toward higher reliability and better communication features, leaving FollowMyHealth® exposed due to its recent technical regressions. If the login loop persists, the app risks losing its #9 category rank as users migrate to more stable provider-portal alternatives. - 🔴 Authentication failures post-update prevent access to health records, which erodes user trust and drives a spike in negative sentiment. - 🔴 Inconsistent notification systems force manual app checks, which increases the likelihood of user churn among patients expecting timely care-team updates. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 4.76/5 | | Total Reviews | 297.8K | | Sentiment | Excited (75/100) | | Confidence | High | | Pricing Model | Free | | Platforms | iOS & Android | | Key Features | 3 analyzed | | Trend | Declining | | Outlook | Declining | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **FollowMyHealth®** (this app) | 4.76/5 | Excited | Allscripts Healthcare Solutions Inc | | [필잇 - 약 알림 및 복용 기록](https://marlvel.ai/apps/app--35) | N/A/5 | N/A | Hansub Yoo | | [레어노트 - 암·희귀질환 정보](https://marlvel.ai/apps/app--629) | 5.0/5 | N/A | LifeX, Inc. | | [창고형약국 약값체크](https://marlvel.ai/apps/com-hiddenwave-yakcheck) | N/A/5 | N/A | Lowkeybase | | [용인세브란스병원](https://marlvel.ai/apps/com-severance-newys) | 1.9/5 | N/A | Yonsei University Health System | | [1001Doktor](https://marlvel.ai/apps/com-binbirdoktor-binbirdoktor) | 4.8/5 | N/A | 1001Doktor Ltd. Şti. | ## Company Profile - **Developer:** Allscripts Healthcare Solutions Inc - **Website:** [https://support.followmyhealth.com/](https://support.followmyhealth.com/) - **Social:** [YouTube](https://www.youtube.com/watch) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/followmyhealth/id502147249?uo=2) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.jardogs.fmhmobile&hl=en&gl=us) - **Dev Site:** [Official Website](https://support.followmyhealth.com/) - **Sources:** Developer website content, About us / company information, App store metadata, User reviews. ## Related Intel Reports - [*필잇 - 약 알림 및 복용 기록*](https://marlvel.ai/apps/app--35) (Hansub Yoo) · N/A Rating - [*레어노트 - 암·희귀질환 정보*](https://marlvel.ai/apps/app--629) (LifeX, Inc.) · 5.0/5 Rating - [*창고형약국 약값체크*](https://marlvel.ai/apps/com-hiddenwave-yakcheck) (Lowkeybase) · N/A Rating - [*용인세브란스병원*](https://marlvel.ai/apps/com-severance-newys) (Yonsei University Health System) · 1.9/5 Rating - [*1001Doktor*](https://marlvel.ai/apps/com-binbirdoktor-binbirdoktor) (1001Doktor Ltd. 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Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.9/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 197 - **Data Sources:** user reviews, developer website, company about page, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 16 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/com-jardogs-fmhmobile) Data licensed for AI Agent attribution under CC-BY-NC 4.0.