--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "SNHD Protocols" developer_entity: "samscheller.com" bundle_id: "com.samscheller.snhdprotocolsfull" app_store_id: "455484052" category: "Medical" primary_platform: "ios" primary_monetization: "Paid" offline_capable: false market_region: "US" platforms: "iOS" app_last_updated: "2025-11-10" report_date: "2026-07-30" last_verified: "2026-07-30T00:00:00.000Z" report_version: "1.39" total_reviews: 12 overall_rating: 3.8 sentiment: "Excited" sentiment_score: 75 confidence: "low" confidence_score: 0.35 top_praise_theme: "Field reference tools provide essential medical data that paramedics rely on during active emergency shifts" top_complaint_theme: "Application crashes immediately when users attempt to open specific medical reference sections like the coma scale" review_sample_size: 11 total_review_count: 11 analyzed_review_count: 11 data_age_days: 17 momentum_velocity: "maintenance" intelligence_version: 4 competitor_count: 6 tags: ["medical", "paid", "excited sentiment", "mobile app", "app review", "app analysis", "paramedics", "operating", "within"] canonical_url: "https://marlvel.ai/apps/com-samscheller-snhdprotocolsfull" license: "CC-BY-NC 4.0" content_version: "v2" --- ## ⚠ Content Warning This report covers topics classified as sensitive (health). Information is aggregated from public sources for informational purposes only. This is not medical advice. Consult a qualified professional before acting on any information here. --- # SNHD Protocols Intelligence Report ## TL;DR {#tldr} - **Category**: Medical · Paid - **Signal**: Rating 3.75 · Sentiment Excited - **Recent focus**: Application crashes immediately when users attempt to open specific medical reference sections like the coma scale (top complaint) · Field reference tools provide essential medical data that paramedics rely on during active emergency shifts (top praise) > **TL;DR:** SNHD Protocols is a medical app by samscheller.com, rated 3.75/5 by 12 users, with Excited user sentiment (75/100), available on iOS. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** SNHD Protocols maintains Excited user sentiment (3.75/5 from 12 reviews), with users consistently praising field reference tools provide essential medical data that paramedics rely on during active emergency shifts. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 3.75/5 (12 reviews) | | **User Mood** | Excited | | **Category** | Medical | | **Developer** | samscheller.com | | **Pricing** | Paid | | **Platforms** | iOS | | **Confidence** | Low (0.35/1.0) | | **Data Age** | 17d | ## Metadata & Market Performance - **Publisher:** samscheller.com - **Category:** Medical - **Target Audience:** Paramedics and EMTs operating within the Clark County area who require mobile access to local medical protocols. - **Platforms:** iOS - **Version Reviewed:** 1.39 - **Report Date:** 2026-07-30 - **Signal Count:** 11 reviews analyzed - **Confidence:** Low (0.35/1.0) - **App Store ID (iOS):** 455484052 - **Bundle ID:** com.samscheller.snhdprotocolsfull - **Performance Trend:** Declining - **Data Window:** Analysis based on signals collected up to 2026-07-30 ## Executive Snapshot **What it is:** SNHD Protocols is a paid medical reference manual for Clark County emergency personnel, providing offline access to clinical protocols and hospital directories on iOS. **Why users hire it:** The app removes the cognitive friction of searching physical binders during high-stress emergency calls by providing a searchable, mobile-first reference. ## App DNA (Features & Intent) - **[Standard] Protocol Manual:** Full text of the Clark County SNHD medical protocols for Paramedics and EMTs * *User Intent:* Users seek enhanced value through premium features. - **[Standard] Field Reference Guide:** Quick-access clinical reference material for emergency medical personnel * *User Intent:* Users need clear guidance to understand and adopt the product quickly. - **[Differentiator] Hospital Map and Directory:** Geographic mapping and contact list for Clark County medical facilities with integrated directions ## Market Position {#market-position} SNHD Protocols occupies a niche professional utility space, currently ranking #32 in the Paid Medical category. The 3.75-star rating across 12 reviews signals that while the content provides value, technical instability is suppressing the app's potential for higher market penetration. ## Monetization Strategy - **Model:** Paid - **Tiers:** One-time purchase at $4.99 - **Price:** iOS: $4.99 - **Analysis:** Paid model anchored at $4.99, targeting professional users requiring offline access to regional medical protocols. ## 🟢 User Sentiment (Low Confidence: 11 of 11 reviews analyzed) {#user-sentiment} - **Overall Rating:** 3.75/5 - **Platform Split:** iOS 3.8/5 (12 ratings) - **Overall Sentiment:** Excited ### Top Praises - **Field reference tools provide essential medical data that paramedics rely on during active emergency shifts** - **The app delivers high value for the price by consolidating critical medical protocols and contact information** ### Top Complaints (Impact Areas) - **Application crashes immediately when users attempt to open specific medical reference sections like the coma scale** ## SWOT Analysis {#swot} **Core Strengths:** - Offline-first architecture ensures protocol access in low-connectivity emergency environments **Growth Levers:** - Integrating secondary drug information would address a high-frequency user request ## Recent Changes (v3 → v4) {#recent-changes} Technical instability has worsened with crash reports now targeting specific reference sections like the Glasgow Coma Scale, while the release cadence has slowed to 203 days since the last update. **Overall trend**: Declining **Compared at**: 2026-07-30 ### High-impact changes - **[Declined] Expanded Stability Complaints** (sentiment) ### Medium-impact changes - **[Added] Secondary Drug Information Request** (features) - **[Declined] Release Velocity Slowdown** (positioning) ## What's New - **Latest (v1.15, 7 years ago):** Rebuilt the app using Swift and introduced a hospital map and directory. ## App Momentum (Maintenance) {#momentum} - Ships protocol updates annually. - Maintenance-mode release cadence. > **Cadence:** 10 total versions · 7 majors in last 6 months · 203 days since last update · 77 days avg between updates ## The "So What?" (Strategic Takeaway) {#so-what} SNHD Protocols is a market-leading medical app that is a paid app. With a 3.75/5 rating from 12 reviews, it delivers strong user satisfaction. > **Bottom Line:** The app's value rests on its offline protocol access, but persistent instability threatens its role as a professional tool. Addressing the crash-on-open behavior is the only way to maintain the current user base, as reliability is the primary requirement for emergency responders. **Best for:** Paramedics and EMTs operating within the Clark County area who require mobile access to local medical protocols. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] Audit crash-on-open behavior in reference sections because it is the top-cited churn risk → restore user trust ### Feature Gaps vs Competitors - Secondary drug information (missing here, requested by users) ### Outlook: Stable The market for regional medical references is consolidating around platforms that offer both static protocol manuals and real-time dispatch integration. SNHD Protocols remains exposed due to its maintenance-mode cadence and technical instability, which will likely lead to further rating erosion if the core reference sections remain unreliable. - 🔴 Persistent crashes when accessing reference sections erode the daily active habit, which compounds the rating drag already visible on the platform. - 🔴 Outdated medical protocols limit the app's reliability during emergency calls, accelerating churn pressure as users seek more current digital alternatives. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 3.75/5 | | Total Reviews | 12 | | Sentiment | Excited (75/100) | | Confidence | Low | | Pricing Model | Paid | | Platforms | iOS | | Key Features | 3 analyzed | | Trend | Declining | | Outlook | Stable | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **SNHD Protocols** (this app) | 3.75/5 | Excited | samscheller.com | | [VA: Health and Benefits](https://marlvel.ai/apps/gov-va-vamobileapp) | 4.8/5 | N/A | US Department of Veterans Affairs (VA) | | [Doximity](https://marlvel.ai/apps/com-doximity-directoryv10) | 4.8/5 | Excited | Doximity | | [ShiftKey - PRN Healthcare Jobs](https://marlvel.ai/apps/com-shiftkey-provider) | 4.7/5 | N/A | ShiftKey, LLC | | [PulsePoint Respond](https://marlvel.ai/apps/org-pulsepoint-pulsepoint) | 4.8/5 | N/A | PulsePoint Foundation | | [Spruce: Medical Communication](https://marlvel.ai/apps/com-sprucehealth-messenger-live) | 4.9/5 | Thrilled | Spruce Health | ## Company Profile - **Developer:** samscheller.com ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/snhd-protocols/id455484052?uo=2) - **Sources:** App store metadata, User reviews. ## Related Intel Reports - [*VA: Health and Benefits*](https://marlvel.ai/apps/gov-va-vamobileapp) (US Department of Veterans Affairs (VA)) · 4.8/5 Rating - [*Doximity*](https://marlvel.ai/apps/com-doximity-directoryv10) (Doximity) · 4.8/5 Rating | Positive Sentiment - [*ShiftKey - PRN Healthcare Jobs*](https://marlvel.ai/apps/com-shiftkey-provider) (ShiftKey, LLC) · 4.7/5 Rating - [*PulsePoint Respond*](https://marlvel.ai/apps/org-pulsepoint-pulsepoint) (PulsePoint Foundation) · 4.8/5 Rating - [*Spruce: Medical Communication*](https://marlvel.ai/apps/com-sprucehealth-messenger-live) (Spruce Health) · 4.9/5 Rating | Excellent Sentiment - [*Blood Pressure Tracker SmartBP*](https://marlvel.ai/apps/com-evolvemedicalsystems-sbp) (Evolve Medical Systems, LLC) · 4.6/5 Rating - [*필잇 - 약 알림 및 복용 기록*](https://marlvel.ai/apps/app--35) (Hansub Yoo) · N/A Rating - [*레어노트 - 암·희귀질환 정보*](https://marlvel.ai/apps/app--629) (LifeX, Inc.) · 5.0/5 Rating - [*창고형약국 약값체크*](https://marlvel.ai/apps/com-hiddenwave-yakcheck) (Lowkeybase) · N/A Rating - [*용인세브란스병원*](https://marlvel.ai/apps/com-severance-newys) (Yonsei University Health System) · 1.9/5 Rating ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.35/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 11 - **Data Sources:** user reviews, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 17 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/com-samscheller-snhdprotocolsfull) Data licensed for AI Agent attribution under CC-BY-NC 4.0.