--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "FMH Dashboard" developer_entity: "Allscripts Healthcare Solutions Inc" bundle_id: "com.jardogs.FMHdashboard" app_store_id: "1512824397" google_play_id: "com.jardogs.fmhprovider" category: "Medical" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-06-04" report_date: "2026-10-28" last_verified: "2026-10-28T00:00:00.000Z" report_version: "2026.06.03" total_reviews: 0 sentiment: "Frustrated" sentiment_score: 30 confidence: "medium" confidence_score: 0.55 top_complaint_theme: "Users report the authentication system fails to recognize existing credentials when migrating to the current app version" review_sample_size: 2 total_review_count: 2 analyzed_review_count: 2 data_age_days: 17 momentum_velocity: "maintenance" intelligence_version: 2 tags: ["medical", "free", "frustrated sentiment", "mobile app", "app review", "app analysis", "healthcare", "providers", "clinical"] canonical_url: "https://marlvel.ai/apps/fmh-dashboard" license: "CC-BY-NC 4.0" content_version: "v2" --- ## ⚠ Content Warning This report covers topics classified as sensitive (health). Information is aggregated from public sources for informational purposes only. This is not medical advice. Consult a qualified professional before acting on any information here. --- # FMH Dashboard Intelligence Report ## TL;DR {#tldr} - **Category**: Medical · Free - **Signal**: Sentiment Frustrated - **Recent focus**: Users report the authentication system fails to recognize existing credentials when migrating to the current app version (top complaint) > **TL;DR:** FMH Dashboard is a medical app by Allscripts Healthcare Solutions Inc, with Frustrated user sentiment (30/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** FMH Dashboard is a medical app by Allscripts Healthcare Solutions Inc. ## Quick Facts | Fact | Value | | :--- | :--- | | **User Mood** | Frustrated | | **Category** | Medical | | **Developer** | Allscripts Healthcare Solutions Inc | | **Pricing** | Free | | **Platforms** | iOS & Android | | **Confidence** | Medium (0.55/1.0) | | **Data Age** | 17d | ## Metadata & Market Performance - **Publisher:** Allscripts Healthcare Solutions Inc - **Category:** Medical - **Target Audience:** Healthcare providers and clinical care teams who use the FollowMyHealth Telehealth platform to manage virtual patient visits. - **Platforms:** iOS & Android - **Version Reviewed:** 2026.06.03 - **Report Date:** 2026-10-28 - **Signal Count:** 2 reviews analyzed - **Confidence:** Medium (0.55/1.0) - **App Store ID (iOS):** 1512824397 - **Bundle ID:** com.jardogs.FMHdashboard - **Google Play ID:** com.jardogs.fmhprovider - **Data Window:** Analysis based on signals collected up to 2026-10-28 ## Executive Snapshot **What it is:** FMH Dashboard is an administrative mobile app for healthcare providers to manage virtual patient care and video visits. **Why users hire it:** The app removes the friction of desktop-bound patient management, allowing providers to join visits and review patient data from mobile devices. ## App DNA (Features & Intent) - **[Standard] Virtual Urgent Care Queue:** On-demand queue management for providers to see patients entering the virtual waiting room * *User Intent:* Users seek enhanced value through premium features. - **[Standard] Video Visit Integration:** In-app video conferencing for direct patient-provider consultations * *User Intent:* Users seek enhanced value through premium features. - **[Differentiator] Pre-visit Data Access:** View patient-submitted forms and attachments prior to starting a video session - **[Differentiator] Universal Queue Outreach:** Direct text or email link dispatch to specific patients for immediate connection * *User Intent:* Users expect intelligent, adaptive experiences that learn from their behavior. ## Market Position {#market-position} FMH Dashboard serves as a free administrative utility for FollowMyHealth Telehealth licensees, with no public rating data across either platform. The absence of user feedback scores suggests limited public adoption or a strictly gated enterprise deployment model. ## Monetization Strategy - **Model:** Free - **Tiers:** Free to download for licensed healthcare providers - **Analysis:** The app functions as a free administrative interface for existing B2B FollowMyHealth Telehealth license holders. ## 🔴 User Sentiment (Medium Confidence: 2 of 2 reviews analyzed) {#user-sentiment} - **Overall Sentiment:** Frustrated ### Top Complaints (Impact Areas) - **Users report the authentication system fails to recognize existing credentials when migrating to the current app version** ## SWOT Analysis {#swot} **Core Strengths:** - B2B integration with FollowMyHealth Telehealth ensures a captive user base among existing licensees. **Growth Levers:** - Improving support documentation could reduce the current reliance on manual intervention for basic login issues. ## What's New - **Latest (v2026.06.03, 4 months ago):** General stability update focused on bug fixes and performance improvements. ## App Momentum (Maintenance) {#momentum} - Quiet 4 months, bug fixes only. - Last major release June 2026. > **Cadence:** 1 total versions · 0 majors in last 6 months · 148 days since last update ## The "So What?" (Strategic Takeaway) {#so-what} FMH Dashboard is a medical app that is completely free. > **Bottom Line:** Resolving the credential migration logic is the primary requirement for restoring basic utility, as current authentication failures prevent providers from accessing their health data. Addressing these blockers will stabilize the platform for existing licensees and prevent further churn. **Best for:** Healthcare providers and clinical care teams who use the FollowMyHealth Telehealth platform to manage virtual patient visits. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] Rebuild credential migration logic because users report authentication failures on the latest version → restore access for existing providers ### Outlook: Declining The telehealth administrative space is consolidating around stable, integrated platforms, and FMH Dashboard's current technical instability threatens its enterprise retention. Without a rapid fix to the credential migration path, the app risks losing its position as the primary mobile interface for FollowMyHealth licensees. - 🔴 Authentication failures in the latest release prevent provider access, which compounds the frustration already visible in support-related complaints. - 🔴 The lack of recent feature investment combined with login blockers signals a maintenance-mode state that leaves the app vulnerable to churn. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Total Reviews | 0 | | Sentiment | Frustrated (30/100) | | Confidence | Medium | | Pricing Model | Free | | Platforms | iOS & Android | | Key Features | 4 analyzed | | Outlook | Declining | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **FMH Dashboard** (this app) | N/A/5 | Frustrated | Allscripts Healthcare Solutions Inc | | [BabyMeasure: Growth Tracker](https://marlvel.ai/apps/babymeasure-growth-tracker) | N/A/5 | N/A | Emre HAMURCU | | [Lace Pro](https://marlvel.ai/apps/lace-pro) | 4.6/5 | Excited | Neurotone AI | | [Medical Abbreviations: Quick](https://marlvel.ai/apps/medical-abbreviations-quick) | 4.0/5 | Excited | VLR Software | | [Nursing Home Check](https://marlvel.ai/apps/nursing-home-check) | 4.0/5 | N/A | Alona Nesterenko | | [VetCore: Pet Health Records](https://marlvel.ai/apps/vetcore-pet-health-records) | N/A/5 | N/A | Dmitriy Motorin | ## Company Profile - **Developer:** Allscripts Healthcare Solutions Inc - **Website:** [https://about.followmyhealth.com/patient-engagement-platform/](https://about.followmyhealth.com/patient-engagement-platform/) ## Data Sources & Links - **App Store ID:** 1512824397 - **Google Play ID:** com.jardogs.fmhprovider - **Dev Site:** [Official Website](https://about.followmyhealth.com/patient-engagement-platform/) - **Sources:** Developer website content, About us / company information, App store metadata, User reviews. ## Related Intel Reports - [*BabyMeasure: Growth Tracker*](https://marlvel.ai/apps/babymeasure-growth-tracker) (Emre HAMURCU) · N/A Rating - [*Lace Pro*](https://marlvel.ai/apps/lace-pro) (Neurotone AI) · 4.6/5 Rating | Positive Sentiment - [*Medical Abbreviations: Quick*](https://marlvel.ai/apps/medical-abbreviations-quick) (VLR Software) · 4.0/5 Rating | Positive Sentiment - [*Nursing Home Check*](https://marlvel.ai/apps/nursing-home-check) (Alona Nesterenko) · 4.0/5 Rating - [*VetCore: Pet Health Records*](https://marlvel.ai/apps/vetcore-pet-health-records) (Dmitriy Motorin) · N/A Rating - [*필잇 - 약 알림 및 복용 기록*](https://marlvel.ai/apps/app--35) (Hansub Yoo) · N/A Rating - [*레어노트 - 암·희귀질환 정보*](https://marlvel.ai/apps/app--629) (LifeX, Inc.) · 5.0/5 Rating - [*창고형약국 약값체크*](https://marlvel.ai/apps/com-hiddenwave-yakcheck) (Lowkeybase) · N/A Rating - [*용인세브란스병원*](https://marlvel.ai/apps/com-severance-newys) (Yonsei University Health System) · 1.9/5 Rating - [*1001Doktor*](https://marlvel.ai/apps/com-binbirdoktor-binbirdoktor) (1001Doktor Ltd. Şti.) · 4.8/5 Rating ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.55/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 2 - **Data Sources:** user reviews, developer website, company about page, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 17 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/fmh-dashboard) Data licensed for AI Agent attribution under CC-BY-NC 4.0.