--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "H. U. General de Villalba" developer_entity: "Quirónsalud" bundle_id: "com.divisait.hospitalgeneralvillalba" app_store_id: "1050103022" category: "Medical" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-07-30" report_date: "2026-08-09" last_verified: "2026-08-09T00:00:00.000Z" report_version: "4.23" total_reviews: 1962 overall_rating: 4 sentiment: "Mixed" sentiment_score: 55 confidence: "medium" confidence_score: 0.5 top_praise_theme: "The application provides a highly useful and intuitive experience for managing health and medical information" top_complaint_theme: "Frequent application crashes following the latest update prevent users from accessing their medical records" review_sample_size: 12 total_review_count: 12 analyzed_review_count: 12 data_age_days: 17 momentum_velocity: "maintenance" intelligence_version: 3 tags: ["medical", "free", "mixed sentiment", "mobile app", "app review", "app analysis", "patients", "general", "hospital"] canonical_url: "https://marlvel.ai/apps/h-u-general-de-villalba" license: "CC-BY-NC 4.0" content_version: "v2" --- ## ⚠ Content Warning This report covers topics classified as sensitive (health). Information is aggregated from public sources for informational purposes only. This is not medical advice. Consult a qualified professional before acting on any information here. --- # H. U. General de Villalba Intelligence Report ## TL;DR {#tldr} - **Category**: Medical · Free - **Signal**: Rating 4 · Sentiment Mixed - **Recent focus**: Frequent application crashes following the latest update prevent users from accessing their medical records (top complaint) · The application provides a highly useful and intuitive experience for managing health and medical information (top praise) > **TL;DR:** H. U. General de Villalba is a medical app by Quirónsalud, rated 4/5 by 2K users, with Mixed user sentiment (55/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** H. U. General de Villalba shows Mixed sentiment (4/5 from 2K reviews) - users praise the application provides a highly useful and intuitive experience for managing health and medical information but report issues with frequent application crashes following the latest update prevent users from accessing their medical records. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 4/5 (2K reviews) | | **User Mood** | Mixed | | **Category** | Medical | | **Developer** | Quirónsalud | | **Pricing** | Free | | **Platforms** | iOS & Android | | **Confidence** | Medium (0.5/1.0) | | **Data Age** | 17d | ## Metadata & Market Performance - **Publisher:** Quirónsalud - **Category:** Medical - **Target Audience:** Patients of the General Hospital of Villalba seeking digital access to their medical records and appointment management. - **Platforms:** iOS & Android - **Version Reviewed:** 4.23 - **Report Date:** 2026-08-09 - **Signal Count:** 12 reviews analyzed - **Confidence:** Medium (0.5/1.0) - **App Store ID (iOS):** 1050103022 - **Bundle ID:** com.divisait.hospitalgeneralvillalba - **Google Play ID:** com.divisait.hospitalgeneralvillalba - **Performance Trend:** Stable - **Data Window:** Analysis based on signals collected up to 2026-08-09 - **Short Description:** Access your patient portal from anywhere with your mobile device. ## Executive Snapshot **What it is:** H. U. General de Villalba is a patient portal app for Android and iOS that provides medical record access and appointment management for the General Hospital of Villalba. **Why users hire it:** Patients hire this app to manage their health data and clinical interactions without traveling to the hospital, serving the job of administrative efficiency. ## App DNA (Features & Intent) - **[Standard] Appointment Management:** View, reschedule, or cancel medical appointments directly through the mobile interface. - **[Standard] Clinical Reports and Test Results:** Access and download diagnostic test results and clinical reports without visiting the medical center. - **[Differentiator] Diagnostic Image Viewing:** Consult and view diagnostic images directly within the application. - **[Differentiator] Direct Doctor Communication:** Facilitates messaging between patient and physician. * *User Intent:* Users want real-time communication within the app experience. ## Market Position {#market-position} The app recently entered the Spanish Medical category, ranking #39 Top Free. This initial chart entry highlights the demand for digital clinical access, though the lack of iOS rating data suggests an Android-heavy user base. ## Monetization Strategy - **Model:** Free - **Tiers:** Free access for patients of the General Hospital of Villalba - **Analysis:** The app functions as a free utility for existing patients to manage care, with no direct monetization. ## 🟡 User Sentiment (Medium Confidence: 12 of 12 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4/5 - **Platform Split:** Android 4.0/5 (2K ratings) - **Overall Sentiment:** Mixed ### Top Praises - **The application provides a highly useful and intuitive experience for managing health and medical information** ### Top Complaints (Impact Areas) - **Frequent application crashes following the latest update prevent users from accessing their medical records** ## SWOT Analysis {#swot} **Core Strengths:** - Direct integration with hospital clinical systems provides a data-access barrier that third-party health apps cannot replicate. **Growth Levers:** - Integration with third-party fitness trackers would expand the app's utility beyond clinical records. ## Recent Changes (v2 → v3) {#recent-changes} The app's market position has been updated to reflect its entry into the Spanish Medical category, while the SWOT analysis now emphasizes the competitive advantage of direct clinical system integration. **Overall trend**: Stable **Compared at**: 2026-08-09 ### Medium-impact changes - **[Shifted] Market Category Entry** (positioning) - **[Shifted] Refined Competitive Strength** (swot) ## What's New - **Latest (v4.23, 1 weeks ago):** General bug fixes. ## App Momentum (Maintenance) {#momentum} - Ships maintenance-level bug fixes only. - Last major release over six months ago. > **Cadence:** 1 total versions · 0 majors in last 6 months · 9 days since last update ## The "So What?" (Strategic Takeaway) {#so-what} H. U. General de Villalba is a medical app that is completely free. With a 4/5 rating from 2K reviews, it shows mixed user reception. > **Bottom Line:** H. U. General de Villalba provides essential clinical access but suffers from technical instability that blocks patient care, so the PM must prioritize stability hotfixes to prevent further erosion of the user base. **Best for:** Patients of the General Hospital of Villalba seeking digital access to their medical records and appointment management. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] Ship stability hotfix because the latest update crashes prevent access to medical records → restore user trust. ### Outlook: Mixed Users report: The market for hospital-specific portals is consolidating around stability and reliable data access. H. U. General de Villalba remains exposed due to its maintenance-mode cadence, meaning any further stability regressions will likely accelerate patient churn to traditional phone-based booking methods. - 🔴 Frequent crashes in the latest update prevent record access, which compounds the rating drag already visible on the Android platform. - ⚪ Recent updates focused on stability, no feature expansion, indicating the app remains in a maintenance-mode lifecycle. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 4/5 | | Total Reviews | 2K | | Sentiment | Mixed (55/100) | | Confidence | Medium | | Pricing Model | Free | | Platforms | iOS & Android | | Key Features | 4 analyzed | | Trend | Stable | | Outlook | Mixed | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **H. U. General de Villalba** (this app) | 4/5 | Mixed | Quirónsalud | | [필잇 - 약 알림 및 복용 기록](https://marlvel.ai/apps/app--35) | N/A/5 | N/A | Hansub Yoo | | [레어노트 - 암·희귀질환 정보](https://marlvel.ai/apps/app--629) | 5.0/5 | N/A | LifeX, Inc. | | [창고형약국 약값체크](https://marlvel.ai/apps/com-hiddenwave-yakcheck) | N/A/5 | N/A | Lowkeybase | | [용인세브란스병원](https://marlvel.ai/apps/com-severance-newys) | 1.9/5 | N/A | Yonsei University Health System | | [1001Doktor](https://marlvel.ai/apps/com-binbirdoktor-binbirdoktor) | 4.8/5 | N/A | 1001Doktor Ltd. Şti. | ## Company Profile - **Developer:** Quirónsalud - **Website:** [https://www.quironsalud.es](https://www.quironsalud.es) - **Social:** [Instagram](https://www.instagram.com/quironsalud) · [Facebook](https://www.facebook.com/quironsalud.es) · [X/Twitter](https://twitter.com/quironsalud) · [YouTube](https://www.youtube.com/channel/UC1Xp5xg-r2Au-kQdIorviwg) · [TikTok](https://www.tiktok.com/@grupo_quironsalud) · [LinkedIn](https://www.linkedin.com/company/quironsalud) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/es/app/h-u-general-de-villalba/id1050103022?uo=2) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.divisait.hospitalgeneralvillalba&hl=en&gl=us) - **Dev Site:** [Official Website](https://www.quironsalud.es) - **Sources:** Developer website content, App store metadata, User reviews. ## Related Intel Reports - [*필잇 - 약 알림 및 복용 기록*](https://marlvel.ai/apps/app--35) (Hansub Yoo) · N/A Rating - [*레어노트 - 암·희귀질환 정보*](https://marlvel.ai/apps/app--629) (LifeX, Inc.) · 5.0/5 Rating - [*창고형약국 약값체크*](https://marlvel.ai/apps/com-hiddenwave-yakcheck) (Lowkeybase) · N/A Rating - [*용인세브란스병원*](https://marlvel.ai/apps/com-severance-newys) (Yonsei University Health System) · 1.9/5 Rating - [*1001Doktor*](https://marlvel.ai/apps/com-binbirdoktor-binbirdoktor) (1001Doktor Ltd. Şti.) · 4.8/5 Rating - [*10th HiD*](https://marlvel.ai/apps/10th-hid) (Catch Dynamics, Inc.) · N/A Rating - [*12 Lead ECG Challenge*](https://marlvel.ai/apps/com-limmercreative-srtengine-12lead) (Limmer Creative) · 3.3/5 Rating - [*1-800 Contacts*](https://marlvel.ai/apps/com-1800contacts-1800contacts) (1-800 CONTACTS, Inc.) · 4.6/5 Rating - [*1MEDICINE*](https://marlvel.ai/apps/1medicine) (Matthew Culbert) · 5.0/5 Rating - [*2021 CDC STI (STD) Guidelines*](https://marlvel.ai/apps/com-enatal-std2021) (Don Miller) · 4.0/5 Rating ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.5/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 12 - **Data Sources:** user reviews, developer website, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 17 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/h-u-general-de-villalba) Data licensed for AI Agent attribution under CC-BY-NC 4.0.