--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "IRG Patient" developer_entity: "Sonic Healthcare Limited" bundle_id: "com.zedtechnologies.sonic.irgpatient" app_store_id: "1478359129" category: "Medical" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2024-10-21" report_date: "2026-08-27" last_verified: "2026-08-27T00:00:00.000Z" report_version: "35.5745.3717" total_reviews: 0 sentiment: "Frustrated" sentiment_score: 40 confidence: "medium" confidence_score: 0.45 top_praise_theme: "The application provides a straightforward and simple user experience that is easy to navigate" top_complaint_theme: "Restricted access to the full library of captured images prevents users from managing their own content" review_sample_size: 2 total_review_count: 2 analyzed_review_count: 2 data_age_days: 40 momentum_velocity: "zombie" intelligence_version: 3 tags: ["medical", "free", "frustrated sentiment", "mobile app", "app review", "app analysis", "patients", "illawarra", "radiology"] canonical_url: "https://marlvel.ai/apps/irg-patient" license: "CC-BY-NC 4.0" content_version: "v2" --- ## ⚠ Content Warning This report covers topics classified as sensitive (health). Information is aggregated from public sources for informational purposes only. This is not medical advice. Consult a qualified professional before acting on any information here. --- # IRG Patient Intelligence Report ## TL;DR {#tldr} - **Category**: Medical · Free - **Signal**: Sentiment Frustrated - **Recent focus**: Restricted access to the full library of captured images prevents users from managing their own content (top complaint) · The application provides a straightforward and simple user experience that is easy to navigate (top praise) > **TL;DR:** IRG Patient is a medical app by Sonic Healthcare Limited, with Frustrated user sentiment (40/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** IRG Patient is a medical app by Sonic Healthcare Limited. ## Quick Facts | Fact | Value | | :--- | :--- | | **User Mood** | Frustrated | | **Category** | Medical | | **Developer** | Sonic Healthcare Limited | | **Pricing** | Free | | **Platforms** | iOS & Android | | **Confidence** | Medium (0.45/1.0) | | **Data Age** | 40d | ## Metadata & Market Performance - **Publisher:** Sonic Healthcare Limited - **Category:** Medical - **Target Audience:** Patients of Illawarra Radiology Group who require digital access to their medical imaging results and reports. - **Platforms:** iOS & Android - **Version Reviewed:** 35.5745.3717 - **Report Date:** 2026-08-27 - **Signal Count:** 2 reviews analyzed - **Confidence:** Medium (0.45/1.0) - **App Store ID (iOS):** 1478359129 - **Bundle ID:** com.zedtechnologies.sonic.irgpatient - **Google Play ID:** com.zedtechnologies.sonic.irgpatient - **Performance Trend:** Declining - **Data Window:** Analysis based on signals collected up to 2026-08-27 - **Short Description:** Illawarra Radiology is committed to providing quality medical imaging services. ## Executive Snapshot **What it is:** IRG Patient is a medical imaging portal for Illawarra Radiology Group patients to access diagnostic reports and images on iOS and Android. **Why users hire it:** The app removes the need for physical film or paper reports by providing a digital repository that aligns with clinical consultation timelines. ## App DNA (Features & Intent) - **[Standard] Medical Imaging Access:** View diagnostic images and reports directly within the app after scan completion. - **[Differentiator] Delayed Report Delivery:** Automated 14-day delay for report availability to ensure patients consult their referring doctor first. * *User Intent:* Users expect intelligent, adaptive experiences that learn from their behavior. - **[Differentiator] Result Sharing:** Share imaging results with family, friends, or medical professionals via the app interface. * *User Intent:* Users seek social connection and competitive engagement with peers. ## Market Position {#market-position} IRG Patient holds a niche position as a clinical utility, currently ranking #121 in the Australian Medical category. The lack of updates over the last 22 months suggests a maintenance-only posture rather than a growth-oriented strategy. ## Monetization Strategy - **Model:** Free - **Tiers:** Free access for registered patients of Illawarra Radiology Group - **Analysis:** The app functions as a free utility for existing patients to access medical records, with no IAP or subscription components. ## 🔴 User Sentiment (Medium Confidence: 2 of 2 reviews analyzed) {#user-sentiment} - **Overall Sentiment:** Frustrated ### Top Praises - **The application provides a straightforward and simple user experience that is easy to navigate** ### Top Complaints (Impact Areas) - **Restricted access to the full library of captured images prevents users from managing their own content** ## SWOT Analysis {#swot} **Core Strengths:** - Clinical alignment via 14-day report delay **Growth Levers:** - Direct appointment booking integration ## Recent Changes (v2 → v3) {#recent-changes} The outlook has shifted to declining due to the persistent 22-month development silence, which now presents a concrete risk of OS-level incompatibility. The platform's positioning has moved from a stable B2B utility to a stalled service that creates user friction. **Overall trend**: Declining **Compared at**: 2026-08-27 ### High-impact changes - **[Shifted] Outlook Trend Downgrade** (positioning) ### Medium-impact changes - **[Added] Technical Obsolescence Risk** (swot) ## What's New - **Latest (v61.3.3900, 1 years ago):** General bug fixes and performance improvements. ## App Momentum (Zombie) {#momentum} - No feature updates for 22 months. - Maintenance-only cadence since October 2024. > **Cadence:** 2 total versions · 0 majors in last 6 months · 675 days since last update · 628 days avg between updates ## The "So What?" (Strategic Takeaway) {#so-what} IRG Patient is a medical app that is completely free. > **Bottom Line:** The current maintenance-only posture risks the utility of the platform as OS standards evolve. Verifying stability for modern devices would protect the existing patient-access channel without requiring a significant roadmap shift. **Best for:** Patients of Illawarra Radiology Group who require digital access to their medical imaging results and reports. ### PM Action Plan (Next Best Moves) - [ ] [MAINTAIN] Audit Android compatibility because the app has not been updated in 22 months → prevent crash-on-launch scenarios ### Outlook: Declining The medical imaging utility space is shifting toward integrated patient portals that offer real-time data access. IRG Patient's current maintenance-only trajectory leaves it exposed to technical obsolescence, which will eventually force a migration to more modern, actively supported health platforms. - 🔴 The 22-month development silence indicates a lack of active investment, which increases the risk of technical debt and OS-level incompatibility. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Total Reviews | 0 | | Sentiment | Frustrated (40/100) | | Confidence | Medium | | Pricing Model | Free | | Platforms | iOS & Android | | Key Features | 3 analyzed | | Trend | Declining | | Outlook | Declining | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **IRG Patient** (this app) | N/A/5 | Frustrated | Sonic Healthcare Limited | | [필잇 - 약 알림 및 복용 기록](https://marlvel.ai/apps/app--35) | N/A/5 | N/A | Hansub Yoo | | [레어노트 - 암·희귀질환 정보](https://marlvel.ai/apps/app--629) | 5.0/5 | N/A | LifeX, Inc. | | [창고형약국 약값체크](https://marlvel.ai/apps/com-hiddenwave-yakcheck) | N/A/5 | N/A | Lowkeybase | | [용인세브란스병원](https://marlvel.ai/apps/com-severance-newys) | 1.9/5 | N/A | Yonsei University Health System | | [1001Doktor](https://marlvel.ai/apps/com-binbirdoktor-binbirdoktor) | 4.8/5 | N/A | 1001Doktor Ltd. Şti. | ## Company Profile - **Developer:** Sonic Healthcare Limited - **Website:** [https://patient.irg.net.au](https://patient.irg.net.au) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/irg-patient/id1478359129?uo=4) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.zedtechnologies.sonic.irgpatient) - **Dev Site:** [Official Website](https://patient.irg.net.au) - **Sources:** Developer website content, App store metadata, User reviews. ## Related Intel Reports - [*필잇 - 약 알림 및 복용 기록*](https://marlvel.ai/apps/app--35) (Hansub Yoo) · N/A Rating - [*레어노트 - 암·희귀질환 정보*](https://marlvel.ai/apps/app--629) (LifeX, Inc.) · 5.0/5 Rating - [*창고형약국 약값체크*](https://marlvel.ai/apps/com-hiddenwave-yakcheck) (Lowkeybase) · N/A Rating - [*용인세브란스병원*](https://marlvel.ai/apps/com-severance-newys) (Yonsei University Health System) · 1.9/5 Rating - [*1001Doktor*](https://marlvel.ai/apps/com-binbirdoktor-binbirdoktor) (1001Doktor Ltd. Şti.) · 4.8/5 Rating - [*10th HiD*](https://marlvel.ai/apps/10th-hid) (Catch Dynamics, Inc.) · N/A Rating - [*12 Lead ECG Challenge*](https://marlvel.ai/apps/com-limmercreative-srtengine-12lead) (Limmer Creative) · 3.3/5 Rating - [*1-800 Contacts*](https://marlvel.ai/apps/com-1800contacts-1800contacts) (1-800 CONTACTS, Inc.) · 4.6/5 Rating - [*1B Pharmacy - Online Pharmacy*](https://marlvel.ai/apps/1b-pharmacy-online-pharmacy) (TRESOR HEALTHCARE PRIVATE LIMITED) · N/A Rating - [*1MEDICINE*](https://marlvel.ai/apps/1medicine) (Matthew Culbert) · 5.0/5 Rating ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.45/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 2 - **Data Sources:** user reviews, developer website, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 40 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/irg-patient) Data licensed for AI Agent attribution under CC-BY-NC 4.0.