--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "Labayh - لبيه" developer_entity: "Labayh Medical Care Company" bundle_id: "com.romooz.Labayh" app_store_id: "1244654624" google_play_id: "com.labayh" category: "Medical" primary_platform: "ios" primary_monetization: "Freemium" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-04-16" report_date: "2026-07-29" last_verified: "2026-07-29T00:00:00.000Z" report_version: "4.5.30" total_reviews: 19248 overall_rating: 4.6 sentiment: "Frustrated" sentiment_score: 35 confidence: "medium" confidence_score: 0.6 top_praise_theme: "Access to professional psychological consultations from home provides significant convenience for users in restrictive cultural environments" top_complaint_theme: "High session costs and perceived profit-driven motives create significant barriers for users with limited financial resources" review_sample_size: 49 total_review_count: 49 analyzed_review_count: 49 data_age_days: 18 momentum_velocity: "maintenance" intelligence_version: 5 nemesis: "Teladoc Health" competitor_count: 9 tags: ["medical", "freemium", "frustrated sentiment", "mobile app", "app review", "app analysis", "individuals", "seeking", "private,"] canonical_url: "https://marlvel.ai/apps/labayh" license: "CC-BY-NC 4.0" content_version: "v2" --- ## ⚠ Content Warning This report covers topics classified as sensitive (health). Information is aggregated from public sources for informational purposes only. This is not medical advice. Consult a qualified professional before acting on any information here. --- # Labayh - لبيه Intelligence Report ## TL;DR {#tldr} - **Category**: Medical · Freemium - **Signal**: Rating 4.56 · Sentiment Frustrated - **Recent focus**: High session costs and perceived profit-driven motives create significant barriers for users with limited financial resources (top complaint) · Access to professional psychological consultations from home provides significant convenience for users in restrictive cultural environments (top praise) > **TL;DR:** Labayh - لبيه is a medical app by Labayh Medical Care Company, rated 4.56/5 by 19.2K users, with Frustrated user sentiment (35/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** Labayh - لبيه faces Frustrated user sentiment (4.56/5 from 19.2K reviews), with users reporting high session costs and perceived profit-driven motives create significant barriers for users with limited financial resources as the primary concern. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 4.56/5 (19.2K reviews) | | **User Mood** | Frustrated | | **Category** | Medical | | **Developer** | Labayh Medical Care Company | | **Pricing** | Freemium | | **Platforms** | iOS & Android | | **Confidence** | Medium (0.6/1.0) | | **Data Age** | 18d | ## Metadata & Market Performance - **Publisher:** Labayh Medical Care Company - **Category:** Medical - **Target Audience:** Individuals seeking private, accessible mental health support and organizations looking to provide employee wellness benefits. - **Platforms:** iOS & Android - **Version Reviewed:** 4.5.30 - **Report Date:** 2026-07-29 - **Signal Count:** 49 reviews analyzed - **Confidence:** Medium (0.6/1.0) - **App Store ID (iOS):** 1244654624 - **Bundle ID:** com.romooz.Labayh - **Google Play ID:** com.labayh - **Performance Trend:** Mixed - **Data Window:** Analysis based on signals collected up to 2026-07-29 ## Executive Snapshot **What it is:** Labayh is a medical consultation app for psychology and family therapy, connecting users with licensed experts on iOS and Android. **Why users hire it:** It removes the social and logistical friction of seeking private mental health support in conservative regions, serving as a critical access point for users who would otherwise avoid traditional clinical settings. ## App DNA (Features & Intent) - **[Differentiator] Instant Consultations:** On-demand access to licensed psychologists and family therapists within 5 minutes. High-intent, immediate access model drives conversion by removing scheduling friction for urgent user needs. - **[Differentiator] Structured Treatment Programs:** Multi-session therapy plans for specific conditions like depression and anxiety. Bundled service offering increases average order value by packaging multiple sessions into a single purchase. * *User Intent:* Users seek enhanced value through premium features. - **[Differentiator] Corporate Wellness Program:** B2B portal providing mental health services and workplace environment metrics. B2B partnership model secures recurring revenue through enterprise contracts rather than individual user transactions. * *User Intent:* Users prioritize data protection and trust in the platform. ## Market Position {#market-position} Labayh holds the #1 Free position in the Medical category (SA), yet its grossing performance is inconsistent across regions. The high cost-per-session acts as a conversion barrier, as evidenced by the high frequency of pricing-related complaints in user reviews. ## Monetization Strategy - **Model:** Freemium - **Tiers:** Free app download, Paid individual sessions and treatment programs - **Analysis:** Monetization relies on transactional fees for professional consultations and structured programs, with a 25% discount incentive for the first session. ## 🔴 User Sentiment (Medium Confidence: 49 of 49 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.56/5 - **Platform Split:** iOS 4.7/5 (11.4K ratings) | Android 4.4/5 (7.9K ratings) - **Overall Sentiment:** Frustrated - **Note:** The 4.56/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline. ### Top Praises - **Access to professional psychological consultations from home provides significant convenience for users in restrictive cultural environments** - **High professional quality of specific consultants helps users achieve tangible improvements in their mental well-being** ### Top Complaints (Impact Areas) - **High session costs and perceived profit-driven motives create significant barriers for users with limited financial resources** ## SWOT Analysis {#swot} **Core Strengths:** - Localized cultural expertise provides a defensible barrier against global telehealth platforms - B2B corporate wellness program secures recurring revenue streams **Growth Levers:** - Introduce tiered pricing or student discounts to capture the price-sensitive demographic currently churning - Expand the B2B wellness portal to increase enterprise contract volume ## Recent Changes (v4 → v5) {#recent-changes} The platform's competitive position remains stagnant, characterized by a maintenance-mode development cadence and persistent technical barriers that continue to drive negative user sentiment. **Overall trend**: Mixed **Compared at**: 2026-07-29 ### Medium-impact changes - **[Shifted] Outlook Trend Shift** (sentiment) ### Low-impact changes - **[Shifted] Update Cadence Delay** (positioning) ## Rivals Landscape {#rivals} > Competitive positioning identified by AI analysis of app features, category, and market signals. ### Labayh - لبيه vs Teladoc Health - **[Teladoc Health](https://marlvel.ai/apps/com-teladoc-members)** by Teladoc: Teladoc serves as the primary market leader in the telehealth space with a massive, established user base and high-frequency release cadence. - **Key differences:** - Offers comprehensive 24/7 access to general medical doctors alongside mental health professionals - Integrates with major insurance providers to facilitate employer-sponsored telehealth benefits at scale - Maintains a high-velocity release schedule with eight updates in the last six months ### Contenders (Strong Challengers) - **[MDLIVE](https://marlvel.ai/apps/com-mdlive-mobileapp)** by MDLIVE, Inc.: MDLIVE provides a direct alternative for virtual medical and behavioral health consultations with a mature feature set. - Supports integrated virtual primary care and urgent care services alongside behavioral health - Users report MDLIVE's platform facilitates faster appointment scheduling for urgent mental health needs - **[Hims: Telehealth for Men](https://marlvel.ai/apps/com-himshers-ios)** by Hims & Hers: Hims captures a significant segment of the telehealth market by focusing on specific wellness verticals with high-frequency updates. - Utilizes a direct-to-consumer subscription model for medication delivery and ongoing telehealth support - Focuses heavily on specific wellness verticals like dermatology and sexual health to drive retention - **[Spruce: Medical Communication](https://marlvel.ai/apps/com-sprucehealth-messenger-live)** by Spruce Health: Spruce offers a robust communication-first platform that bridges the gap between patient messaging and clinical care. - Provides secure, HIPAA-compliant messaging tools that allow for asynchronous patient-provider communication - Enables clinicians to manage their own practice workflows through a unified communication dashboard ### Peers (What They Do Better) - **[Zocdoc - Find and book doctors](https://marlvel.ai/apps/com-zocdoc-zocdociphone)** by Zocdoc Inc: Zocdoc dominates the appointment booking space, serving as a critical discovery layer for medical professionals. - Aggregates massive provider databases to allow real-time booking based on insurance and availability - Users report Zocdoc's verified review system provides more transparency when selecting new providers - **[Doximity](https://marlvel.ai/apps/com-doximity-directoryv10)** by Doximity: Doximity functions as a professional network for clinicians, influencing the supply side of the telehealth market. - Facilitates professional networking and secure clinical collaboration among a vast physician user base - Provides clinicians with tools to manage their digital presence and professional reputation online - **[Medisafe Medication Management](https://marlvel.ai/apps/com-medisafe-medisafe)** by MediSafe Inc.: Medisafe addresses the medication adherence aspect of patient care, which is adjacent to this app's therapy focus. - Features automated pill reminders and drug interaction alerts to improve patient safety - Includes family caregiver tracking to monitor medication adherence for dependents or elderly relatives - **[Sword Health: AI Care](https://marlvel.ai/apps/com-swordhealth-guarda-ios)** by Sword Health, Inc: Sword Health represents the shift toward AI-driven, specialized remote physical therapy and clinical care. - Uses computer vision and AI to provide real-time feedback on physical therapy exercises - Offers a hybrid model combining AI-guided sessions with human physical therapist oversight ### New Kids on the Block (What's Innovative) - **[SimplePractice Client Portal](https://marlvel.ai/apps/com-simplepractice-clients)** by SimplePractice, LLC.: SimplePractice is rapidly expanding its client-facing portal, directly competing for the therapy-seeking demographic. - Streamlines the entire therapy lifecycle from intake forms to billing within a single portal - Allows clients to manage their own therapy schedule and payments without administrative intervention ## What's New - **Latest (v2.5.30, 3 months ago):** Introduced a Golden Guarantee refund policy and enhanced Labayh Plus features for improved user value. ## App Momentum (Maintenance) {#momentum} - Shipped Golden Guarantee refund policy. - Maintenance-mode cadence, no new features. - Last major release 3 months ago. > **Cadence:** 10 total versions · 0 majors in last 6 months · 104 days since last update · 5 days avg between updates ## The "So What?" (Strategic Takeaway) {#so-what} Labayh - لبيه is a medical app that is free with in-app purchases. With a 4.56/5 rating from 19.2K reviews, it draws more critical themes in recent reviews than its store average suggests. > **Bottom Line:** Labayh's localized cultural focus provides a strong foundation, but the current pricing and operational unreliability are eroding its market position. Introducing tiered pricing would unlock the price-sensitive segment, while fixing registration friction is essential to stop the funnel leak. **Best for:** Individuals seeking private, accessible mental health support and organizations looking to provide employee wellness benefits. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] Ship tiered pricing for students and low-income users because pricing is the #1 complaint theme → reduce churn ### Feature Gaps vs Competitors - Asynchronous messaging-first clinical workflow (available in Spruce but absent here) ### Outlook: Mixed The telehealth market is consolidating around platforms that offer both clinical reliability and insurance-backed affordability. Labayh remains exposed due to its maintenance-mode cadence and high-cost barrier, which leaves it vulnerable to rivals that can offer a more seamless, lower-friction experience. - 🔴 Unreliable session management and poor support responsiveness drive churn, which compounds the negative sentiment already present in the user base. - 🟢 The introduction of a refund guarantee shows active, albeit slow, responsiveness to the financial dissatisfaction that has historically plagued the platform. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 4.56/5 | | Total Reviews | 19.2K | | Sentiment | Frustrated (35/100) | | Confidence | Medium | | Pricing Model | Freemium | | Platforms | iOS & Android | | Key Features | 3 analyzed | | Trend | Mixed | | Outlook | Mixed | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **Labayh - لبيه** (this app) | 4.56/5 | Frustrated | Labayh Medical Care Company | | [Sword Health: AI Care](https://marlvel.ai/apps/com-swordhealth-guarda-ios) | 4.7/5 | Mixed | Sword Health, Inc | | [SimplePractice Client Portal](https://marlvel.ai/apps/com-simplepractice-clients) | 4.9/5 | Thrilled | SimplePractice, LLC. | | [Medisafe Medication Management](https://marlvel.ai/apps/com-medisafe-medisafe) | 4.7/5 | n/a | MediSafe Inc. | | [Doximity](https://marlvel.ai/apps/com-doximity-directoryv10) | 4.8/5 | Excited | Doximity | | [Zocdoc - Find and book doctors](https://marlvel.ai/apps/com-zocdoc-zocdociphone) | 4.9/5 | N/A | Zocdoc Inc | ## Company Profile - **Developer:** Labayh Medical Care Company - **Website:** [https://labayh.net/ar/](https://labayh.net/ar/) - **Social:** [Instagram](https://www.instagram.com/labayhapp) · [Facebook](https://www.facebook.com/labayhapp) · [X/Twitter](https://twitter.com/labayhapp) · [YouTube](https://www.youtube.com/channel/UCARTBPUSmWGYJNLjXyESeBw) · [LinkedIn](https://www.linkedin.com/company/labayhapp) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/labayh-%D9%84%D8%A8%D9%8A%D9%87/id1244654624?uo=4) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.labayh&hl=en&gl=us) - **Dev Site:** [Official Website](https://labayh.net/ar/) - **Sources:** Developer website content, App store metadata, User reviews. ## Related Intel Reports - [*Sword Health: AI Care*](https://marlvel.ai/apps/com-swordhealth-guarda-ios) (Sword Health, Inc) · 4.7/5 Rating - [*SimplePractice Client Portal*](https://marlvel.ai/apps/com-simplepractice-clients) (SimplePractice, LLC.) · 4.9/5 Rating | Excellent Sentiment - [*Medisafe Medication Management*](https://marlvel.ai/apps/com-medisafe-medisafe) (MediSafe Inc.) · 4.7/5 Rating - [*Doximity*](https://marlvel.ai/apps/com-doximity-directoryv10) (Doximity) · 4.8/5 Rating | Positive Sentiment - [*Zocdoc - Find and book doctors*](https://marlvel.ai/apps/com-zocdoc-zocdociphone) (Zocdoc Inc) · 4.9/5 Rating - [*MDLIVE*](https://marlvel.ai/apps/com-mdlive-mobileapp) (MDLIVE, Inc.) · 4.7/5 Rating - [*Spruce: Medical Communication*](https://marlvel.ai/apps/com-sprucehealth-messenger-live) (Spruce Health) · 4.9/5 Rating | Excellent Sentiment - [*Hims: Telehealth for Men*](https://marlvel.ai/apps/com-himshers-ios) (Hims & Hers) · 4.8/5 Rating - [*Teladoc Health*](https://marlvel.ai/apps/com-teladoc-members) (Teladoc) · 4.8/5 Rating - [*필잇 - 약 알림 및 복용 기록*](https://marlvel.ai/apps/app--35) (Hansub Yoo) · N/A Rating ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.6/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 49 - **Data Sources:** user reviews, developer website, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 18 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/labayh) Data licensed for AI Agent attribution under CC-BY-NC 4.0.