---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Modern Animal"
bundle_id: "com.modernanimal"
parent_report: "https://marlvel.ai/api/llm/apps/medical/modern-animal"
canonical_url: "https://marlvel.ai/apps/modern-animal#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Modern Animal User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (High Confidence: 60 of 77 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.89/5
- **Platform Split:** iOS 4.9/5 (4.1K ratings) | Android 4.6/5 (200 ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **Convenient chat-based veterinary access provides immediate peace of mind for pet owners**

### Top Complaints (Impact Areas)
- **Persistent notification and badge bugs prevent users from clearing alerts or viewing messages**

### Top Requests (What Users Want)
- **Web-based portal access to ensure service continuity when the mobile app fails**

<!-- /section:sentiment -->
<!-- section:swot -->