--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "MyFrimleyHealth Record" developer_entity: "Frimley Health NHS Foundation Trust" bundle_id: "uk.nhs.fhft.myfrimleyhealthrecord" category: "Medical" primary_platform: "android" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "Android" app_last_updated: "2026-02-02" report_date: "2026-08-10" last_verified: "2026-08-10T00:00:00.000Z" report_version: "11.6.4" total_reviews: 0 sentiment: "Mixed" sentiment_score: 55 confidence: "high" confidence_score: 0.7 top_praise_theme: "Centralized access to medical records and appointment history provides significant convenience for recurring outpatient users" top_complaint_theme: "Device compatibility restrictions following the latest update prevent users from accessing their essential medical records" review_sample_size: 50 total_review_count: 50 analyzed_review_count: 50 data_age_days: 6 momentum_velocity: "maintenance" intelligence_version: 3 tags: ["medical", "free", "mixed sentiment", "mobile app", "app review", "app analysis", "patients", "frimley", "health"] canonical_url: "https://marlvel.ai/apps/myfrimleyhealth-record" license: "CC-BY-NC 4.0" content_version: "v2" --- ## ⚠ Content Warning This report covers topics classified as sensitive (health). Information is aggregated from public sources for informational purposes only. This is not medical advice. Consult a qualified professional before acting on any information here. --- # MyFrimleyHealth Record Intelligence Report ## TL;DR {#tldr} - **Category**: Medical · Free - **Signal**: Sentiment Mixed - **Recent focus**: Device compatibility restrictions following the latest update prevent users from accessing their essential medical records (top complaint) · Centralized access to medical records and appointment history provides significant convenience for recurring outpatient users (top praise) > **TL;DR:** MyFrimleyHealth Record is a medical app by Frimley Health NHS Foundation Trust, with Mixed user sentiment (55/100), available on Android. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** MyFrimleyHealth Record is a medical app by Frimley Health NHS Foundation Trust. ## Quick Facts | Fact | Value | | :--- | :--- | | **User Mood** | Mixed | | **Category** | Medical | | **Developer** | Frimley Health NHS Foundation Trust | | **Pricing** | Free | | **Platforms** | Android | | **Confidence** | High (0.7/1.0) | | **Data Age** | 6d | ## Metadata & Market Performance - **Publisher:** Frimley Health NHS Foundation Trust - **Category:** Medical - **Target Audience:** Patients of Frimley Health NHS Foundation Trust who require digital access to their medical records and appointment scheduling. - **Platforms:** Android - **Version Reviewed:** 11.6.4 - **Report Date:** 2026-08-10 - **Signal Count:** 50 reviews analyzed - **Confidence:** High (0.7/1.0) - **Google Play ID:** uk.nhs.fhft.myfrimleyhealthrecord - **Performance Trend:** Stable - **Data Window:** Analysis based on signals collected up to 2026-08-10 - **Short Description:** MyFrimleyHealth Record puts your health information in the palm of your hand. ## Executive Snapshot **What it is:** MyFrimleyHealth Record is a medical management app for Frimley Health NHS Foundation Trust patients to access records and schedule appointments on Android. **Why users hire it:** Patients hire the app to consolidate fragmented health data and reduce administrative wait times for test results and clinical notes. ## App DNA (Features & Intent) - **[Standard] Care Team Communication:** Direct messaging interface for patients to send inquiries to clinical staff. * *User Intent:* Users want real-time communication within the app experience. - **[Differentiator] Health Data Aggregation:** Imports step count, calorie intake, blood pressure, and blood glucose data from Google Fit. - **[Differentiator] Multi-Organization Record Linking:** Connects accounts from different healthcare organizations to view consolidated medical history. ## Market Position {#market-position} MyFrimleyHealth Record serves a closed patient segment of the Frimley Health NHS Foundation Trust. The lack of recent feature updates and reported device compatibility issues suggest the app is currently in a maintenance-only posture. ## Monetization Strategy - **Model:** Free - **Tiers:** Free access for patients of the Frimley Health NHS Foundation Trust - **Analysis:** The app operates as a free utility for NHS patients, funded by the healthcare provider to manage patient care. ## 🟡 User Sentiment (High Confidence: 50 of 50 reviews analyzed) {#user-sentiment} - **Overall Sentiment:** Mixed ### Top Praises - **Centralized access to medical records and appointment history provides significant convenience for recurring outpatient users** - **Prompt visibility of test results allows patients to monitor their health status without waiting for manual follow-ups** - **Intuitive interface design makes navigating complex health data and appointment scheduling simple for non-technical users** ### Top Complaints (Impact Areas) - **Device compatibility restrictions following the latest update prevent users from accessing their essential medical records** ## SWOT Analysis {#swot} **Core Strengths:** - Centralized health data aggregation reduces administrative friction for recurring outpatient users **Growth Levers:** - Integrating medical image support would address the top-requested feature from the patient base ## Recent Changes (v2 → v3) {#recent-changes} The app remains in a maintenance phase, with product management shifting focus to address critical technical debt regarding device compatibility and messaging reliability. **Overall trend**: Stable **Compared at**: 2026-08-10 ### High-impact changes - **[Shifted] Roadmap prioritization** (positioning) ### Medium-impact changes - **[Shifted] Maintenance-only posture acknowledgment** (positioning) - **[Shifted] Messaging failures reclassified as threat** (swot) ## What's New - **Latest (v11.6.4, 6 months ago):** General bug fixes and performance improvements. ## App Momentum (Maintenance) {#momentum} - Quiet 6 months, bug fixes only. - Last major release over 6 months ago. > **Cadence:** 1 total versions · 0 majors in last 6 months · 188 days since last update ## The "So What?" (Strategic Takeaway) {#so-what} MyFrimleyHealth Record is a medical app that is completely free. > **Bottom Line:** MyFrimleyHealth Record provides essential administrative convenience for NHS patients, but technical instability and device lockouts undermine its reliability, so the team must prioritize a stability-focused update to restore access before expanding feature sets. **Best for:** Patients of Frimley Health NHS Foundation Trust who require digital access to their medical records and appointment scheduling. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] Rebuild device compatibility logic because users report being locked out post-update -> restore access for affected patients ### Outlook: Declining The app is currently in maintenance mode with no major feature releases in the last six months. Without addressing the hardware-specific access failures, the platform risks losing its primary utility as a reliable patient-care tool, which will force users back to manual, paper-based communication channels. - 🔴 Device compatibility complaints post-update prevent users from accessing records, which directly increases churn risk and erodes patient trust. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Total Reviews | 0 | | Sentiment | Mixed (55/100) | | Confidence | High | | Pricing Model | Free | | Platforms | Android | | Key Features | 3 analyzed | | Trend | Stable | | Outlook | Declining | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **MyFrimleyHealth Record** (this app) | N/A/5 | Mixed | Frimley Health NHS Foundation Trust | | [필잇 - 약 알림 및 복용 기록](https://marlvel.ai/apps/app--35) | N/A/5 | N/A | Hansub Yoo | | [레어노트 - 암·희귀질환 정보](https://marlvel.ai/apps/app--629) | 5.0/5 | N/A | LifeX, Inc. | | [창고형약국 약값체크](https://marlvel.ai/apps/com-hiddenwave-yakcheck) | N/A/5 | N/A | Lowkeybase | | [용인세브란스병원](https://marlvel.ai/apps/com-severance-newys) | 1.9/5 | N/A | Yonsei University Health System | | [1001Doktor](https://marlvel.ai/apps/com-binbirdoktor-binbirdoktor) | 4.8/5 | N/A | 1001Doktor Ltd. Şti. | ## Company Profile - **Developer:** Frimley Health NHS Foundation Trust - **Website:** [https://myfrimleyhealthrecord.fhft.nhs.uk/](https://myfrimleyhealthrecord.fhft.nhs.uk/) ## Data Sources & Links - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=uk.nhs.fhft.myfrimleyhealthrecord&hl=en&gl=us) - **Dev Site:** [Official Website](https://myfrimleyhealthrecord.fhft.nhs.uk/) - **Sources:** Developer website content, App store metadata, User reviews. ## Related Intel Reports - [*필잇 - 약 알림 및 복용 기록*](https://marlvel.ai/apps/app--35) (Hansub Yoo) · N/A Rating - [*레어노트 - 암·희귀질환 정보*](https://marlvel.ai/apps/app--629) (LifeX, Inc.) · 5.0/5 Rating - [*창고형약국 약값체크*](https://marlvel.ai/apps/com-hiddenwave-yakcheck) (Lowkeybase) · N/A Rating - [*용인세브란스병원*](https://marlvel.ai/apps/com-severance-newys) (Yonsei University Health System) · 1.9/5 Rating - [*1001Doktor*](https://marlvel.ai/apps/com-binbirdoktor-binbirdoktor) (1001Doktor Ltd. Şti.) · 4.8/5 Rating - [*10th HiD*](https://marlvel.ai/apps/10th-hid) (Catch Dynamics, Inc.) · N/A Rating - [*12 Lead ECG Challenge*](https://marlvel.ai/apps/com-limmercreative-srtengine-12lead) (Limmer Creative) · 3.3/5 Rating - [*1-800 Contacts*](https://marlvel.ai/apps/com-1800contacts-1800contacts) (1-800 CONTACTS, Inc.) · 4.6/5 Rating - [*1MEDICINE*](https://marlvel.ai/apps/1medicine) (Matthew Culbert) · 5.0/5 Rating - [*2021 CDC STI (STD) Guidelines*](https://marlvel.ai/apps/com-enatal-std2021) (Don Miller) · 4.0/5 Rating ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.7/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 50 - **Data Sources:** user reviews, developer website, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 6 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/myfrimleyhealth-record) Data licensed for AI Agent attribution under CC-BY-NC 4.0.