--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "mySugr - Diabetes Tracker Log" developer_entity: "mySugr GmbH" bundle_id: "com.mysugr.android.companion" app_store_id: "516509211" category: "Medical" primary_platform: "ios" primary_monetization: "Freemium" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-07-21" report_date: "2026-08-08" last_verified: "2026-08-08T00:00:00.000Z" report_version: "3.153.0" total_reviews: 171885 overall_rating: 4.5 sentiment: "Mixed" sentiment_score: 55 confidence: "high" confidence_score: 0.75 top_praise_theme: "The app provides a simple and effective way for diabetic patients to track glucose levels and meals" top_complaint_theme: "Post-update technical issues including app launch failures and login loops prevent users from accessing their health data" review_sample_size: 99 total_review_count: 99 analyzed_review_count: 78 data_age_days: 8 momentum_velocity: "active" intelligence_version: 3 tags: ["medical", "freemium", "mixed sentiment", "mobile app", "app review", "app analysis", "individuals", "gestational", "diabetes"] canonical_url: "https://marlvel.ai/apps/mysugr-diabetes-tracker-log" license: "CC-BY-NC 4.0" content_version: "v2" --- ## ⚠ Content Warning This report covers topics classified as sensitive (health). Information is aggregated from public sources for informational purposes only. This is not medical advice. Consult a qualified professional before acting on any information here. --- # mySugr - Diabetes Tracker Log Intelligence Report ## TL;DR {#tldr} - **Category**: Medical · Freemium - **Signal**: Rating 4.52 · Sentiment Mixed - **Recent focus**: Post-update technical issues including app launch failures and login loops prevent users from accessing their health data (top complaint) · The app provides a simple and effective way for diabetic patients to track glucose levels and meals (top praise) > **TL;DR:** mySugr - Diabetes Tracker Log is a medical app by mySugr GmbH, rated 4.52/5 by 171.9K users, with Mixed user sentiment (55/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** mySugr - Diabetes Tracker Log shows Mixed sentiment (4.52/5 from 171.9K reviews) - users praise the app provides a simple and effective way for diabetic patients to track glucose levels and meals but report issues with post-update technical issues including app launch failures and login loops prevent users from accessing their health data. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 4.52/5 (171.9K reviews) | | **User Mood** | Mixed | | **Category** | Medical | | **Developer** | mySugr GmbH | | **Pricing** | Freemium | | **Platforms** | iOS & Android | | **Confidence** | High (0.75/1.0) | | **Data Age** | 8d | ## Metadata & Market Performance - **Publisher:** mySugr GmbH - **Category:** Medical - **Target Audience:** Individuals with Type 1, Type 2, or Gestational diabetes seeking to simplify daily therapy management through data logging and device connectivity. - **Platforms:** iOS & Android - **Version Reviewed:** 3.142.0 - **Report Date:** 2026-08-08 - **Signal Count:** 99 reviews analyzed - **Confidence:** High (0.75/1.0) - **App Store ID (iOS):** 516509211 - **Bundle ID:** com.mysugr.android.companion - **Google Play ID:** com.mysugr.android.companion - **Performance Trend:** Stable - **Data Window:** Analysis based on signals collected up to 2026-08-08 - **Short Description:** Sync your blood glucose device, log values automatically and tame your diabetes! ## Executive Snapshot **What it is:** mySugr is a diabetes management logbook for Type 1, Type 2, and Gestational diabetes patients that syncs with blood glucose meters on iOS and Android. **Why users hire it:** Users hire mySugr to automate the tedious manual logging of glucose and therapy data, ensuring they have accurate, shareable reports for their healthcare providers. ## App DNA (Features & Intent) - **[Differentiator] Bolus Calculator:** Calculates insulin dose recommendations based on user-inputted therapy data. Revenue Link: Premium-tier gate (mySugr PRO) acts as a direct paid-conversion lever. * *User Intent:* Users seek enhanced value through premium features. - **[Differentiator] Device Integration:** Automatic logging of blood glucose readings from connected Accu-Chek and ReliOn meters. Revenue Link: B2B partnership strategy drives user acquisition. ## Market Position {#market-position} mySugr holds top-20 grossing positions in the Medical category across multiple international markets, including Germany and the UK. The app's ability to maintain these ranks despite a recent technical regression highlights the strength of its hardware-integrated retention loop. ## Monetization Strategy - **Model:** Freemium - **Tiers:** Free tier with basic logging, PRO tier via subscription or free with compatible device connection - **Analysis:** Freemium model uses hardware-based gating to drive PRO adoption, subsidizing the subscription for Roche device users. ## 🟡 User Sentiment (High Confidence: 78 of 99 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.52/5 - **Platform Split:** iOS 4.7/5 (32.4K ratings) | Android 4.5/5 (139.5K ratings) - **Overall Sentiment:** Mixed ### Top Praises - **The app provides a simple and effective way for diabetic patients to track glucose levels and meals** - **Automated data transfer from compatible glucose meters saves users significant time during their daily logging routine** - **Detailed reporting features allow users to generate helpful summaries for their healthcare providers during routine visits** ### Top Complaints (Impact Areas) - **Post-update technical issues including app launch failures and login loops prevent users from accessing their health data** ## SWOT Analysis {#swot} **Core Strengths:** - Automated sync with Accu-Chek hardware reduces manual entry friction - DMI provides immediate clinical context for users - RocheDiabetes Care Platform integration enables direct data sharing with healthcare providers **Growth Levers:** - Expand compatibility to third-party fitness trackers to centralize wellness data - Develop offline-first data entry to mitigate login-loop dependencies ## Recent Changes (v2 → v3) {#recent-changes} The report updates the competitive positioning to emphasize regional performance and specific clinical integration benefits, while refining the SWOT analysis to include more granular technical and strategic insights. **Overall trend**: Stable **Compared at**: 2026-08-08 ### High-impact changes - **[Shifted] Regional Market Focus** (positioning) - **[Added] Clinical Integration Strengths** (swot) ### Medium-impact changes - **[Shifted] Contrarian Perspective** (positioning) - **[Added] Offline-first Opportunity** (swot) ## What's New - **Latest (v3.142.0, 1 months ago):** Added weekly glucose pattern summary notifications and custom reminders for specific patterns. ## App Momentum (Active) {#momentum} - Ships weekly glucose pattern notifications. - Released proactive health trend reminders. > **Cadence:** 2 total versions · 1 majors in last 6 months · 18 days since last update · 16 days avg between updates ## The "So What?" (Strategic Takeaway) {#so-what} mySugr - Diabetes Tracker Log is a medical app that is free with in-app purchases. With a 4.52/5 rating from 171.9K reviews, it shows mixed user reception. > **Bottom Line:** mySugr wins through hardware-integrated automation, but the recent launch regressions break the core utility of the app, so the team must prioritize stability hotfixes over new feature development to prevent a permanent loss of the user base. **Best for:** Individuals with Type 1, Type 2, or Gestational diabetes seeking to simplify daily therapy management through data logging and device connectivity. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] Rebuild the authentication and launch flow because the current login loop prevents data access → restore daily active usage ### Outlook: Mixed The medical tracking market is consolidating around apps that offer proactive insights rather than static logs. mySugr's posture is currently exposed due to the recent technical instability, which risks alienating the core user base that relies on the app for daily clinical management. - 🔴 Technical regressions in the latest release (launch failures, login loops) prevent data access, which accelerates user churn and erodes the rating baseline. - 🟢 The recent addition of weekly glucose pattern notifications demonstrates an active feature investment strategy that provides value beyond basic logging. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 4.52/5 | | Total Reviews | 171.9K | | Sentiment | Mixed (55/100) | | Confidence | High | | Pricing Model | Freemium | | Platforms | iOS & Android | | Key Features | 2 analyzed | | Trend | Stable | | Outlook | Mixed | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **mySugr - Diabetes Tracker Log** (this app) | 4.52/5 | Mixed | mySugr GmbH | | [필잇 - 약 알림 및 복용 기록](https://marlvel.ai/apps/app--35) | N/A/5 | N/A | Hansub Yoo | | [레어노트 - 암·희귀질환 정보](https://marlvel.ai/apps/app--629) | 5.0/5 | N/A | LifeX, Inc. | | [창고형약국 약값체크](https://marlvel.ai/apps/com-hiddenwave-yakcheck) | N/A/5 | N/A | Lowkeybase | | [용인세브란스병원](https://marlvel.ai/apps/com-severance-newys) | 1.9/5 | N/A | Yonsei University Health System | | [1001Doktor](https://marlvel.ai/apps/com-binbirdoktor-binbirdoktor) | 4.8/5 | N/A | 1001Doktor Ltd. Şti. | ## Company Profile - **Developer:** mySugr GmbH - **Website:** [https://www.mysugr.com/](https://www.mysugr.com/) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/mysugr-diabetes-tracker-log/id516509211?uo=4) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.mysugr.android.companion&hl=en&gl=us) - **Dev Site:** [Official Website](https://www.mysugr.com/) - **Sources:** Developer website content, About us / company information, App store metadata, User reviews. ## Related Intel Reports - [*필잇 - 약 알림 및 복용 기록*](https://marlvel.ai/apps/app--35) (Hansub Yoo) · N/A Rating - [*레어노트 - 암·희귀질환 정보*](https://marlvel.ai/apps/app--629) (LifeX, Inc.) · 5.0/5 Rating - [*창고형약국 약값체크*](https://marlvel.ai/apps/com-hiddenwave-yakcheck) (Lowkeybase) · N/A Rating - [*용인세브란스병원*](https://marlvel.ai/apps/com-severance-newys) (Yonsei University Health System) · 1.9/5 Rating - [*1001Doktor*](https://marlvel.ai/apps/com-binbirdoktor-binbirdoktor) (1001Doktor Ltd. Şti.) · 4.8/5 Rating - [*10th HiD*](https://marlvel.ai/apps/10th-hid) (Catch Dynamics, Inc.) · N/A Rating - [*12 Lead ECG Challenge*](https://marlvel.ai/apps/com-limmercreative-srtengine-12lead) (Limmer Creative) · 3.3/5 Rating - [*1-800 Contacts*](https://marlvel.ai/apps/com-1800contacts-1800contacts) (1-800 CONTACTS, Inc.) · 4.6/5 Rating - [*1MEDICINE*](https://marlvel.ai/apps/1medicine) (Matthew Culbert) · 5.0/5 Rating - [*2021 CDC STI (STD) Guidelines*](https://marlvel.ai/apps/com-enatal-std2021) (Don Miller) · 4.0/5 Rating ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.75/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 99 - **Data Sources:** user reviews, developer website, company about page, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 8 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/mysugr-diabetes-tracker-log) Data licensed for AI Agent attribution under CC-BY-NC 4.0.