--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "PowerChart Touch" developer_entity: "Cerner Corporation" bundle_id: "com.cernerpowerchart.ambulatory" app_store_id: "580575898" google_play_id: "com.cerner.android.powercharttouch" category: "Medical" primary_platform: "ios" primary_monetization: "Subscription" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-01-16" report_date: "2026-08-14" last_verified: "2026-08-14T00:00:00.000Z" report_version: "9.8.0" total_reviews: 320 overall_rating: 2 sentiment: "Upset" sentiment_score: 15 confidence: "medium" confidence_score: 0.65 top_praise_theme: "Core clinical information access provides helpful patient data for providers in clinical settings" top_complaint_theme: "Frequent application crashes and loading failures prevent access to critical patient medical records" review_sample_size: 102 total_review_count: 102 analyzed_review_count: 61 data_age_days: 2 momentum_velocity: "maintenance" intelligence_version: 6 nemesis: "Nextech" competitor_count: 4 tags: ["medical", "subscription", "upset sentiment", "mobile app", "app review", "app analysis", "healthcare", "providers", "physicians"] canonical_url: "https://marlvel.ai/apps/powerchart-touch" license: "CC-BY-NC 4.0" content_version: "v2" --- ## ⚠ Content Warning This report covers topics classified as sensitive (health). Information is aggregated from public sources for informational purposes only. This is not medical advice. Consult a qualified professional before acting on any information here. --- # PowerChart Touch Intelligence Report ## TL;DR {#tldr} - **Category**: Medical · Subscription - **Signal**: Rating 2.04 · Sentiment Upset - **Recent focus**: Frequent application crashes and loading failures prevent access to critical patient medical records (top complaint) · Core clinical information access provides helpful patient data for providers in clinical settings (top praise) > **TL;DR:** PowerChart Touch is a medical app by Cerner Corporation, rated 2.04/5 by 320 users, with Upset user sentiment (15/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** PowerChart Touch faces Upset user sentiment (2.04/5 from 320 reviews), with users reporting frequent application crashes and loading failures prevent access to critical patient medical records as the primary concern. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 2.04/5 (320 reviews) | | **User Mood** | Upset | | **Category** | Medical | | **Developer** | Cerner Corporation | | **Pricing** | Subscription | | **Platforms** | iOS & Android | | **Confidence** | Medium (0.65/1.0) | | **Data Age** | 2d | ## Metadata & Market Performance - **Publisher:** Cerner Corporation - **Category:** Medical - **Target Audience:** Healthcare providers and physicians requiring mobile access to inpatient and ambulatory EHR workflows. - **Platforms:** iOS & Android - **Version Reviewed:** 9.8.0 - **Report Date:** 2026-08-14 - **Signal Count:** 102 reviews analyzed - **Confidence:** Medium (0.65/1.0) - **App Store ID (iOS):** 580575898 - **Bundle ID:** com.cernerpowerchart.ambulatory - **Google Play ID:** com.cerner.android.powercharttouch - **Performance Trend:** Stable - **Data Window:** Analysis based on signals collected up to 2026-08-14 ## Executive Snapshot **What it is:** PowerChart Touch is an enterprise EHR mobile app for iOS and Android that allows healthcare providers to review charts, sign notes, and manage orders. **Why users hire it:** Providers use the app to maintain continuity of care when away from hospital workstations, but the current technical instability forces them to rely on desktop alternatives. ## App DNA (Features & Intent) - **[Differentiator] Physician Handoff:** Standardized interface for transferring patient care between providers. * *User Intent:* Users seek enhanced value through premium features. - **[Standard] Nuance Voice Recognition:** Integrated dictation for clinical documentation. - **[Standard] Clinical Checking:** Automated drug-drug and drug-allergy safety alerts during prescription writing. * *User Intent:* Users want timely prompts to stay engaged without missing updates. ## Market Position {#market-position} PowerChart Touch maintains a niche presence in the Medical category, with recent chart entries in Australia, Canada, and Qatar. The 1.7-star rating on Android, significantly lower than the iOS baseline, indicates that the current technical performance is failing to meet the expectations of the mobile-first provider demographic. ## Monetization Strategy - **Model:** Subscription - **Tiers:** Requires organization-wide license - **Analysis:** The app functions as a B2B enterprise tool, requiring a pre-existing institutional license and specific server release versions for access. ## 🔴 User Sentiment (Medium Confidence: 61 of 102 reviews analyzed) {#user-sentiment} - **Overall Rating:** 2.04/5 - **Platform Split:** iOS 2.2/5 (202 ratings) | Android 1.7/5 (118 ratings) - **Overall Sentiment:** Upset ### Top Praises - **Core clinical information access provides helpful patient data for providers in clinical settings** ### Top Complaints (Impact Areas) - **Frequent application crashes and loading failures prevent access to critical patient medical records** ## SWOT Analysis {#swot} **Core Strengths:** - Standardized Physician Handoff tools facilitate complex inpatient care transitions. - Deep integration with the broader Cerner enterprise ecosystem secures its hospital-system footprint. **Growth Levers:** - Integrating point-of-care test results would address top surgeon requests. - Adding surgery schedule visibility would increase utility for surgical staff. ## Recent Changes (v5 → v6) {#recent-changes} The competitive landscape shifted to prioritize Nextech as a direct nemesis, exposing specific feature gaps in hardware-integrated clinical monitoring. Roadmap priorities expanded to include surgeon-requested test result visibility alongside ongoing stability remediation. **Overall trend**: Stable **Compared at**: 2026-08-14 ### High-impact changes - **[Added] Nextech Competitive Threat** (swot) ### Medium-impact changes - **[Added] Clinical Monitoring Gaps** (features) - **[Added] Surgeon-Specific Opportunities** (swot) ## Rivals Landscape {#rivals} > Competitive positioning identified by AI analysis of app features, category, and market signals. ### PowerChart Touch vs Nextech - **[Nextech](https://marlvel.ai/apps/nextech)** by NexTech Systems, Inc.: Nextech competes directly for the clinical documentation workflow, targeting the same physician user base that requires mobile access to EHR data and patient charts. - **Key differences:** - Integrates remote camera control and motion sensor alerts for specialized clinical monitoring workflows. - Provides two-way audio capabilities that facilitate direct communication between providers and clinical staff. - Maintains a more consistent release cadence, signaling higher responsiveness to mobile-specific user feedback. ### Contenders (Strong Challengers) - **[Carby Care](https://marlvel.ai/apps/carby-care)** by Carbon Health Technologies, Inc.: Carby Care challenges this app by offering a modern, streamlined EHR and telemedicine platform that appeals to providers seeking faster, more agile practice management. - Offers a modern, integrated telemedicine suite that is more accessible than traditional legacy EHR mobile modules. - Provides simplified order management workflows that reduce the administrative burden for ambulatory care providers. ### Peers (What They Do Better) - **[NutriChef Coach](https://marlvel.ai/apps/nutrichef-coach)** by TinyChef: While specialized in nutrition, this app competes for the provider's time by offering automated patient management and clinical data tracking tools. - Utilizes AI-driven diet plan generation to automate routine patient care tasks for nutrition-focused medical providers. - Focuses on high-precision macro tracking which offers a more granular data set than standard EHR charting. - **[Psychology Today Professionals](https://marlvel.ai/apps/psychology-today-professionals)** by Psychology Today: This app serves the same medical professional demographic by providing telehealth and practice management tools tailored for mental health practitioners. - Includes a built-in directory profile listing that helps providers attract new patients directly through the platform. - Features a specialized telehealth platform optimized specifically for one-on-one therapy sessions rather than general hospital workflows. ## What's New - **Latest (v1.19.0, 3 months ago):** Technical dependency upgrades and 16 KB memory optimization for the Dictation page. ## App Momentum (Maintenance) {#momentum} - Ships maintenance updates every 3 months. - No new feature builds in 2026. > **Cadence:** 2 total versions · 0 majors in last 6 months · 115 days since last update · 138 days avg between updates ## The "So What?" (Strategic Takeaway) {#so-what} PowerChart Touch is a medical app. With a 2.04/5 rating from 320 reviews, it faces significant user friction. > **Bottom Line:** Technical instability is the primary barrier to adoption, and the current maintenance-only cadence fails to address the critical crashes reported by providers. Prioritizing stability over new features is necessary to defend the enterprise footprint against more responsive rivals. **Best for:** Healthcare providers and physicians requiring mobile access to inpatient and ambulatory EHR workflows. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] Audit login and loading sequences because crashes are the #1 complaint theme → improve daily active usage ### Feature Gaps vs Competitors - Remote camera control for clinical monitoring (available in Nextech but missing here). ### Outlook: Declining The mobile EHR market is consolidating around platforms that offer high-reliability access to clinical data, and PowerChart Touch is currently failing to meet this baseline. If the stability issues remain unaddressed, the app risks losing its position as the default mobile choice for Cerner-integrated hospital systems. - 🔴 Frequent crashes on login prevent access to patient records, which erodes provider trust and drives the low 1.7-star rating. - 🔴 The maintenance-only release cadence leaves the app exposed to agile rivals like Nextech who iterate faster on mobile-specific feedback. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 2.04/5 | | Total Reviews | 320 | | Sentiment | Upset (15/100) | | Confidence | Medium | | Pricing Model | Subscription | | Platforms | iOS & Android | | Key Features | 3 analyzed | | Trend | Stable | | Outlook | Declining | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **PowerChart Touch** (this app) | 2.04/5 | Upset | Cerner Corporation | | [NutriChef Coach](https://marlvel.ai/apps/nutrichef-coach) | N/A/5 | N/A | TinyChef | | [Carby Care](https://marlvel.ai/apps/carby-care) | 4.0/5 | N/A | Carbon Health Technologies, Inc. | | [Psychology Today Professionals](https://marlvel.ai/apps/psychology-today-professionals) | 3.7/5 | n/a | Psychology Today | | [Nextech](https://marlvel.ai/apps/nextech) | 3.0/5 | n/a | NexTech Systems, Inc. | | [필잇 - 약 알림 및 복용 기록](https://marlvel.ai/apps/app--35) | N/A/5 | N/A | Hansub Yoo | ## Company Profile - **Developer:** Cerner Corporation ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/powerchart-touch/id580575898?uo=4) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.cerner.android.powercharttouch&hl=en&gl=us) - **Sources:** App store metadata, User reviews. ## Related Intel Reports - [*NutriChef Coach*](https://marlvel.ai/apps/nutrichef-coach) (TinyChef) · N/A Rating - [*Carby Care*](https://marlvel.ai/apps/carby-care) (Carbon Health Technologies, Inc.) · 4.0/5 Rating - [*Psychology Today Professionals*](https://marlvel.ai/apps/psychology-today-professionals) (Psychology Today) · 3.7/5 Rating - [*Nextech*](https://marlvel.ai/apps/nextech) (NexTech Systems, Inc.) · 3.0/5 Rating - [*필잇 - 약 알림 및 복용 기록*](https://marlvel.ai/apps/app--35) (Hansub Yoo) · N/A Rating - [*레어노트 - 암·희귀질환 정보*](https://marlvel.ai/apps/app--629) (LifeX, Inc.) · 5.0/5 Rating - [*창고형약국 약값체크*](https://marlvel.ai/apps/com-hiddenwave-yakcheck) (Lowkeybase) · N/A Rating - [*용인세브란스병원*](https://marlvel.ai/apps/com-severance-newys) (Yonsei University Health System) · 1.9/5 Rating - [*1001Doktor*](https://marlvel.ai/apps/com-binbirdoktor-binbirdoktor) (1001Doktor Ltd. Şti.) · 4.8/5 Rating - [*10th HiD*](https://marlvel.ai/apps/10th-hid) (Catch Dynamics, Inc.) · N/A Rating ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.65/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 102 - **Data Sources:** user reviews, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 2 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/powerchart-touch) Data licensed for AI Agent attribution under CC-BY-NC 4.0.