---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Quirónsalud"
bundle_id: "com.divisait.quironsalud"
parent_report: "https://marlvel.ai/api/llm/apps/medical/quironsalud"
canonical_url: "https://marlvel.ai/apps/quironsalud#user-sentiment"
report_date: "2026-08-10"
license: CC-BY-NC-4.0
citation: "Marlvel.ai - Quirónsalud User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 63 of 63 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.29/5
- **Platform Split:** Android 4.3/5 (49.1K ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.29/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Patients value the ability to book appointments and view medical reports without calling the hospital**
- **The interface provides a clear overview of upcoming medical tests and appointment schedules for patients**

### Top Complaints (Impact Areas)

- **Frequent server instability and technical errors prevent users from booking appointments or accessing personal medical data**

<!-- /section:sentiment -->
<!-- section:swot -->