--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "Stanford Health Care MyHealth" developer_entity: "Stanford Health Care" bundle_id: "com.stanfordhealthcare.MyHealth" app_store_id: "922978966" google_play_id: "org.stanfordhealthcare.myhealth" category: "Medical" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-09-15" report_date: "2026-09-16" last_verified: "2026-09-16T00:00:00.000Z" report_version: "12.4" total_reviews: 4780 overall_rating: 4.2 sentiment: "Mixed" sentiment_score: 55 confidence: "medium" confidence_score: 0.55 top_praise_theme: "Direct access to medical records and appointment management reduces the need for lengthy phone calls" top_complaint_theme: "Restrictive data access prevents patients from copying text or downloading records for personal care coordination" review_sample_size: 50 total_review_count: 50 analyzed_review_count: 50 data_age_days: 15 momentum_velocity: "maintenance" intelligence_version: 2 tags: ["medical", "free", "mixed sentiment", "mobile app", "app review", "app analysis", "patients", "stanford", "health"] canonical_url: "https://marlvel.ai/apps/stanford-health-care-myhealth" license: "CC-BY-NC 4.0" content_version: "v2" --- ## ⚠ Content Warning This report covers topics classified as sensitive (health). Information is aggregated from public sources for informational purposes only. This is not medical advice. Consult a qualified professional before acting on any information here. --- # Stanford Health Care MyHealth Intelligence Report ## TL;DR {#tldr} - **Category**: Medical · Free - **Signal**: Rating 4.2 · Sentiment Mixed - **Recent focus**: Restrictive data access prevents patients from copying text or downloading records for personal care coordination (top complaint) · Direct access to medical records and appointment management reduces the need for lengthy phone calls (top praise) > **TL;DR:** Stanford Health Care MyHealth is a medical app by Stanford Health Care, rated 4.2/5 by 4.8K users, with Mixed user sentiment (55/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** Stanford Health Care MyHealth shows Mixed sentiment (4.2/5 from 4.8K reviews) - users praise direct access to medical records and appointment management reduces the need for lengthy phone calls but report issues with restrictive data access prevents patients from copying text or downloading records for personal care coordination. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 4.2/5 (4.8K reviews) | | **User Mood** | Mixed | | **Category** | Medical | | **Developer** | Stanford Health Care | | **Pricing** | Free | | **Platforms** | iOS & Android | | **Confidence** | Medium (0.55/1.0) | | **Data Age** | 15d | ## Metadata & Market Performance - **Publisher:** Stanford Health Care - **Category:** Medical - **Target Audience:** Patients of Stanford Health Care seeking to manage appointments, medical records, and hospital navigation. - **Platforms:** iOS & Android - **Version Reviewed:** 12.4 - **Report Date:** 2026-09-16 - **Signal Count:** 50 reviews analyzed - **Confidence:** Medium (0.55/1.0) - **App Store ID (iOS):** 922978966 - **Bundle ID:** com.stanfordhealthcare.MyHealth - **Google Play ID:** org.stanfordhealthcare.myhealth - **Data Window:** Analysis based on signals collected up to 2026-09-16 ## Executive Snapshot **What it is:** Stanford Health Care MyHealth is a patient portal app for iOS and Android that enables appointment scheduling, secure messaging, and medical record access for Stanford Health Care patients. **Why users hire it:** The app removes the friction of phone-based administrative tasks by providing a self-service interface for clinical interactions. ## App DNA (Features & Intent) - **[Differentiator] Indoor Navigation:** Provides step-by-step directions to appointment locations within hospital buildings. * *User Intent:* Users seek enhanced value through premium features. - **[Differentiator] Health App Integration:** Syncs vitals data from the device Health app to the patient record. * *User Intent:* Users expect seamless access across multiple devices. - **[Standard] Appointment Scheduling:** Books in-person visits and video consultations directly through the interface. ## Market Position {#market-position} Stanford Health Care MyHealth maintains a 4.38 rating on Android and 3.94 on iOS across 4,780 total ratings. The platform serves as a functional utility for existing patients, with no direct consumer monetization model. ## Monetization Strategy - **Model:** Free - **Tiers:** Free access for Stanford Health Care patients - **Analysis:** The app functions as a free utility for existing patients with no direct consumer monetization. ## 🟡 User Sentiment (Medium Confidence: 50 of 50 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.2/5 - **Platform Split:** iOS 3.9/5 (1.9K ratings) | Android 4.4/5 (2.8K ratings) - **Overall Sentiment:** Mixed ### Top Praises - **Direct access to medical records and appointment management reduces the need for lengthy phone calls** - **Professional and caring interactions with medical staff during appointments improve the overall patient experience** ### Top Complaints (Impact Areas) - **Restrictive data access prevents patients from copying text or downloading records for personal care coordination** ## SWOT Analysis {#swot} **Core Strengths:** - Indoor navigation reduces patient friction during hospital visits - Health app integration increases data density in patient records **Growth Levers:** - Implementing record-export functionality would address top user requests ## What's New - **Latest (v12.4, 2 days ago):** General maintenance release focused on bug fixes and stability improvements. ## App Momentum (Maintenance) {#momentum} - Ships maintenance updates every six weeks. - Focuses on stability and bug fixes. > **Cadence:** 2 total versions · 0 majors in last 6 months · 2 days since last update · 33 days avg between updates ## The "So What?" (Strategic Takeaway) {#so-what} Stanford Health Care MyHealth is a medical app that is completely free. With a 4.2/5 rating from 4.8K reviews, it shows mixed user reception. > **Bottom Line:** Stanford Health Care MyHealth must address form-submission stability to protect the patient-provider relationship, as technical friction is currently the primary driver of negative sentiment. Prioritizing core utility over new feature expansion will stabilize the user experience. **Best for:** Patients of Stanford Health Care seeking to manage appointments, medical records, and hospital navigation. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] Rebuild form-submission logic because technical instability causes progress loss during registration → improve completion rates ### Outlook: Mixed The platform is currently in a maintenance phase, focusing on stability rather than new feature development. Addressing the technical friction in form submissions is essential to prevent further sentiment decline, as patients rely on the app for critical care coordination. - 🔴 Technical instability during form submission causes users to lose progress, which directly erodes trust in the digital care management process. - ⚪ The current maintenance-only release cadence suggests the platform is prioritized for stability rather than active feature expansion. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 4.2/5 | | Total Reviews | 4.8K | | Sentiment | Mixed (55/100) | | Confidence | Medium | | Pricing Model | Free | | Platforms | iOS & Android | | Key Features | 3 analyzed | | Outlook | Mixed | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **Stanford Health Care MyHealth** (this app) | 4.2/5 | Mixed | Stanford Health Care | | [필잇 - 약 알림 및 복용 기록](https://marlvel.ai/apps/app--35) | N/A/5 | N/A | Hansub Yoo | | [레어노트 - 암·희귀질환 정보](https://marlvel.ai/apps/app--629) | 5.0/5 | N/A | LifeX, Inc. | | [창고형약국 약값체크](https://marlvel.ai/apps/com-hiddenwave-yakcheck) | N/A/5 | N/A | Lowkeybase | | [용인세브란스병원](https://marlvel.ai/apps/com-severance-newys) | 1.9/5 | N/A | Yonsei University Health System | | [1001Doktor](https://marlvel.ai/apps/com-binbirdoktor-binbirdoktor) | 4.8/5 | N/A | 1001Doktor Ltd. Şti. | ## Company Profile - **Developer:** Stanford Health Care - **Website:** [https://myhealth.stanfordhealthcare.org/myhealth/](https://myhealth.stanfordhealthcare.org/myhealth/) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/stanford-health-care-myhealth/id922978966?uo=4) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=org.stanfordhealthcare.myhealth&hl=en&gl=us) - **Dev Site:** [Official Website](https://myhealth.stanfordhealthcare.org/myhealth/) - **Sources:** App store metadata, User reviews. ## Related Intel Reports - [*필잇 - 약 알림 및 복용 기록*](https://marlvel.ai/apps/app--35) (Hansub Yoo) · N/A Rating - [*레어노트 - 암·희귀질환 정보*](https://marlvel.ai/apps/app--629) (LifeX, Inc.) · 5.0/5 Rating - [*창고형약국 약값체크*](https://marlvel.ai/apps/com-hiddenwave-yakcheck) (Lowkeybase) · N/A Rating - [*용인세브란스병원*](https://marlvel.ai/apps/com-severance-newys) (Yonsei University Health System) · 1.9/5 Rating - [*1001Doktor*](https://marlvel.ai/apps/com-binbirdoktor-binbirdoktor) (1001Doktor Ltd. Şti.) · 4.8/5 Rating - [*101 Last Minute Study Tips*](https://marlvel.ai/apps/101-last-minute-study-tips) (Limmer Creative) · 3.4/5 Rating - [*10th HiD*](https://marlvel.ai/apps/10th-hid) (Catch Dynamics, Inc.) · N/A Rating - [*12 Lead ECG Challenge*](https://marlvel.ai/apps/com-limmercreative-srtengine-12lead) (Limmer Creative) · 3.3/5 Rating - [*1-800 Contacts*](https://marlvel.ai/apps/com-1800contacts-1800contacts) (1-800 CONTACTS, Inc.) · 4.6/5 Rating - [*1B Pharmacy - Online Pharmacy*](https://marlvel.ai/apps/1b-pharmacy-online-pharmacy) (TRESOR HEALTHCARE PRIVATE LIMITED) · N/A Rating ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.55/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 50 - **Data Sources:** user reviews, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 15 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/stanford-health-care-myhealth) Data licensed for AI Agent attribution under CC-BY-NC 4.0.