--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "Trusted Health" developer_entity: "Trusted, Inc." bundle_id: "com.trustedhealth.Trusted" app_store_id: "1438467119" google_play_id: "com.trusted" category: "Medical" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-02-25" report_date: "2026-07-02" last_verified: "2026-07-02T00:00:00.000Z" report_version: "3.49.0" total_reviews: 878 overall_rating: 4 sentiment: "Frustrated" sentiment_score: 35 confidence: "high" confidence_score: 0.8 top_praise_theme: "Direct communication with clinical support teams provides a reliable and helpful experience for travel nurses" top_complaint_theme: "Technical instability during timecard uploads causes frequent app crashes and prevents successful submission of hours" review_sample_size: 99 total_review_count: 99 analyzed_review_count: 60 data_age_days: 45 momentum_velocity: "maintenance" intelligence_version: 5 nemesis: "Shiftsmart - Find Work" competitor_count: 11 tags: ["medical", "free", "frustrated sentiment", "mobile app", "app review", "app analysis", "travel", "nurses", "allied"] canonical_url: "https://marlvel.ai/apps/trusted-health" license: "CC-BY-NC 4.0" content_version: "v2" --- ## ⚠ Content Warning This report covers topics classified as sensitive (health). Information is aggregated from public sources for informational purposes only. This is not medical advice. Consult a qualified professional before acting on any information here. --- # Trusted Health Intelligence Report ## TL;DR {#tldr} - **Category**: Medical · Free - **Signal**: Rating 4.04 · Sentiment Frustrated - **Recent focus**: Technical instability during timecard uploads causes frequent app crashes and prevents successful submission of hours (top complaint) · Direct communication with clinical support teams provides a reliable and helpful experience for travel nurses (top praise) > **TL;DR:** Trusted Health is a medical app by Trusted, Inc., rated 4.04/5 by 878 users, with Frustrated user sentiment (35/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** — Independent analysis. US Market. No publisher influence. > **Key Insight:** Trusted Health faces Frustrated user sentiment (4.04/5 from 878 reviews), with technical instability during timecard uploads causes frequent app crashes and prevents successful submission of hours as the primary user concern. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 4.04/5 (878 reviews) | | **User Mood** | Frustrated | | **Category** | Medical | | **Developer** | Trusted, Inc. | | **Pricing** | Free | | **Platforms** | iOS & Android | | **Confidence** | High (0.8/1.0) | | **Data Age** | 45d | ## Metadata & Market Performance - **Publisher:** Trusted, Inc. - **Category:** Medical - **Target Audience:** Travel nurses and allied health professionals seeking flexible, transparent, and clinician-supported job placement. - **Platforms:** iOS & Android - **Version Reviewed:** 3.49.0 - **Report Date:** 2026-07-02 - **Signal Count:** 99 reviews analyzed - **Confidence:** High (0.8/1.0) - **App Store ID (iOS):** 1438467119 - **Bundle ID:** com.trustedhealth.Trusted - **Google Play ID:** com.trusted - **Performance Trend:** Mixed - **Data Window:** Analysis based on signals collected up to 2026-07-02 ## Executive Snapshot **What it is:** Trusted Health is a medical job marketplace for travel nurses and allied health professionals on iOS and Android. **Why users hire it:** Users hire Trusted to manage their nursing careers through a clinician-led support model that removes the conflict of interest inherent in commissioned recruitment. ## App DNA (Features & Intent) - **[Differentiator] Clinician-Led Care Team:** Support provided by former RNs rather than commissioned recruiters, serving as a brand differentiator that builds long-term trust. * *User Intent:* Users seek enhanced value through premium features. - **[Differentiator] Patented Matching Algorithm:** Automated job matching based on user lifestyle and licensure, functioning as a retention loop that minimizes manual search time. * *User Intent:* Users want to quickly find relevant content or features. - **[Standard] In-App Assignment Management:** End-to-end management of onboarding and payments, acting as a core utility that drives daily active usage. * *User Intent:* Users are motivated by consistent progression and daily incentives. ## Market Position {#market-position} Trusted Health maintains a stable presence in the Medical category with a 4.06 rating across 878 total ratings. The platform's focus on clinical support differentiates it from the high-velocity, generalist shift marketplaces that currently dominate the broader gig-worker chart. ## Monetization Strategy - **Model:** Free - **Tiers:** Free for clinicians - **Analysis:** B2B revenue model via healthcare facilities keeps the app free for clinicians to maximize user acquisition. ## 🔴 User Sentiment (High Confidence: 60 of 99 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.04/5 - **Platform Split:** iOS 4.1/5 (654 ratings) | Android 4.0/5 (224 ratings) - **Overall Sentiment:** Frustrated - **Note:** The 4.04/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline. ### Top Praises - **Direct communication with clinical support teams provides a reliable and helpful experience for travel nurses** ### Top Complaints (Impact Areas) - **Technical instability during timecard uploads causes frequent app crashes and prevents successful submission of hours** ## SWOT Analysis {#swot} **Core Strengths:** - Clinician-led support model builds professional trust - Patented matching algorithm reduces search friction - Transparent pay breakdowns increase user conversion **Growth Levers:** - Integrate real-time pay features to match competitor liquidity - Expand filtering to include hospital size and pay rate ## Recent Changes (v4 → v5) {#recent-changes} The report reflects a broader competitive benchmarking effort, identifying specific functional gaps in pay infrastructure and search granularity while maintaining the existing technical remediation roadmap. **Overall trend**: Mixed **Compared at**: 2026-07-02 ### High-impact changes - **[Added] Expanded Competitive Benchmarking** (features) - **[Added] Real-time Pay and Filtering Gaps** (features) ### Medium-impact changes - **[Added] Expanded SWOT Profile** (swot) - **[Shifted] PM Action Item Pivot** (positioning) ## Rivals Landscape {#rivals} > Competitive positioning identified by AI analysis of app features, category, and market signals. ### Trusted Health vs Shiftsmart - Find Work - **[Shiftsmart - Find Work](https://marlvel.ai/apps/co-shiftsmart-workerapp)** by Shiftsmart: Shiftsmart competes for the same flexible-labor workforce by offering a high-velocity shift marketplace that prioritizes rapid placement and fast payouts over specialized clinical focus. - **Key differences:** - Massive scale and high-frequency shift matching engine significantly outperform Trusted's niche clinical job volume. - Integrated fast-pay infrastructure provides immediate liquidity that Trusted's traditional travel nursing model currently lacks. - Broad cross-industry shift access captures workers who prioritize immediate income over long-term clinical career placement. ### Contenders (Strong Challengers) - **[IntelyCare - Nursing Jobs](https://marlvel.ai/apps/intelycare-nursing-jobs)** by IntelyCare, Inc: IntelyCare competes for the same nursing demographic by combining on-demand shift access with W2 employment benefits. - W2 employment model provides stability and benefits that attract nurses seeking security over 1099 flexibility. - DailyPay integration offers a seamless financial benefit that directly addresses the primary pain point of shift workers. - **[Medely: Find healthcare shifts](https://marlvel.ai/apps/medely-find-healthcare-shifts)** by medely: Medely is a high-growth contender that mirrors Trusted's clinical focus while leveraging a more aggressive on-demand shift model. - Talent Fusion platform offers advanced matching capabilities that streamline the credentialing process for faster onboarding. - Clinical support team provides specialized assistance that matches Trusted's value proposition but with higher app store velocity. - **[CareRev](https://marlvel.ai/apps/carerev)** by Care Stat Now, Inc.: CareRev targets the same clinical professionals with a per-diem marketplace that integrates directly into hospital resource pools. - Direct integration with hospital internal resource pools provides more reliable shift availability than Trusted's listings. - Professional perks program creates a loyalty-driven ecosystem that encourages long-term retention within their specific platform. - **[connectRN](https://marlvel.ai/apps/connectrn)** by connectRN: connectRN competes directly for the nursing workforce by offering a shift marketplace that emphasizes on-demand flexibility and 24/7 support. - Dedicated 24/7 support line offers immediate resolution for shift-related issues that Trusted's app currently lacks. - On-demand pay features provide a direct competitive advantage for nurses prioritizing daily cash flow. ### Peers (What They Do Better) - **[카매니저 - 중고차 딜러전용 전국 매물공유 플랫폼](https://marlvel.ai/apps/kr-co-autocafe-carmanager)** by atonmobility appmaster: This app operates as a B2B marketplace for professionals, sharing the core challenge of real-time inventory and status tracking. - Nationwide inventory access provides a centralized hub for professional users to manage high-volume transactions. - Real-time status tracking offers granular visibility into asset availability that could improve Trusted's shift management. - **[Yes Madam Partner](https://marlvel.ai/apps/employee-app-com-employee)** by India's Most Loved At Home Salon & Spa Service App: This app serves as a peer in the 'gig-worker management' space, focusing on personal branding and business growth for service providers. - Personal branding tools empower service providers to build their own reputation, increasing platform stickiness. - Customer connectivity features allow for direct relationship building that Trusted's platform currently restricts. - **[Sunbelt Rentals](https://marlvel.ai/apps/sunbelt-rentals)** by Sunbelt Rentals: While in a different industry, this app shares the 'marketplace for equipment/services' architecture and mobile-first management workflow. - Instructional video library provides value-added content that keeps users engaged beyond simple transaction management. - End-to-end rental lifecycle management offers a blueprint for managing complex, multi-stage service assignments. - **[AMN Passport: Healthcare Jobs](https://marlvel.ai/apps/amn-passport-healthcare-jobs)** by AMN Healthcare: AMN Passport is a major industry peer that dominates the travel nursing space through massive scale and automated credentialing. - Proprietary AI job match technology significantly reduces the time-to-placement compared to manual search methods. - Comprehensive credential management system creates high switching costs for nurses already embedded in their ecosystem. ### New Kids on the Block (What's Innovative) - **[Boştamısın](https://marlvel.ai/apps/com-huseyincetinkoz-bostamisin)** by BOŞTAMISIN BİLGİ TEKNOLOJİLERİ ANONİM ŞİRKETİ: A new entrant focusing on hyper-local, real-time availability that challenges the traditional 'job board' paradigm. - Location-based mapping allows for instant, proximity-based work discovery that bypasses standard application processes. - **[work match](https://marlvel.ai/apps/com-workmatch-jobs)** by work-match: A newcomer utilizing modern, consumer-style UX patterns to disrupt traditional job search workflows. - Swipe-based matching interface significantly lowers the friction for initial job discovery compared to traditional search. ## What's New - **Latest (v3.49.0, 2 months ago):** Applied security updates. ## App Momentum (Maintenance) {#momentum} - Maintained stable release cadence. - Focused on in-app assignment management. > **Cadence:** 2 total versions · 0 majors in last 6 months · 76 days since last update · 0 days avg between updates ## The "So What?" (Strategic Takeaway) {#so-what} Trusted Health is a medical app that is completely free. With a 4.04/5 rating from 878 reviews, it faces significant user friction. > **Bottom Line:** Trusted Health wins on clinical brand identity but loses on administrative reliability, because the timecard crash rate disrupts the primary user workflow, so the PM must prioritize technical stability over new feature development to prevent churn to on-demand competitors. **Best for:** Travel nurses and allied health professionals seeking flexible, transparent, and clinician-supported job placement. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] Rebuild timecard upload module because crashes are the top-reported frustration → reduce churn ### Feature Gaps vs Competitors - Real-time pay / fast-pay infrastructure (available in Shiftsmart and IntelyCare but missing here) ### Outlook: Mixed The travel nursing market is consolidating around platforms that offer both clinical support and financial liquidity. Trusted Health is currently exposed: while its brand identity remains strong, the technical friction in its core administrative workflow creates a churn risk that competitors with integrated fast-pay features are actively exploiting. - 🔴 Technical instability during timecard uploads causes frequent crashes, which erodes the daily active habit and compounds the rating drag on Android. - 🟢 The clinician-led support model continues to drive positive user sentiment regarding the quality of career guidance compared to standard agency recruiters. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 4.04/5 | | Total Reviews | 878 | | Sentiment | Frustrated (35/100) | | Confidence | High | | Pricing Model | Free | | Platforms | iOS & Android | | Key Features | 3 analyzed | | Trend | Mixed | | Outlook | Mixed | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **Trusted Health** (this app) | 4.04/5 | Frustrated | Trusted, Inc. | | [카매니저 - 중고차 딜러전용 전국 매물공유 플랫폼](https://marlvel.ai/apps/kr-co-autocafe-carmanager) | 3.0/5 | N/A | atonmobility appmaster | | [Boştamısın](https://marlvel.ai/apps/com-huseyincetinkoz-bostamisin) | 5.0/5 | N/A | BOŞTAMISIN BİLGİ TEKNOLOJİLERİ ANONİM ŞİRKETİ | | [Yes Madam Partner](https://marlvel.ai/apps/employee-app-com-employee) | 4.6/5 | N/A | India's Most Loved At Home Salon & Spa Service App | | [work match](https://marlvel.ai/apps/com-workmatch-jobs) | 5.0/5 | N/A | work-match | | [CareRev](https://marlvel.ai/apps/carerev) | 4.8/5 | n/a | Care Stat Now, Inc. | ## Company Profile - **Developer:** Trusted, Inc. - **Website:** [https://www.trustedhealth.com/](https://www.trustedhealth.com/) - **Social:** [Instagram](https://www.instagram.com/trustedhealth) · [Facebook](https://www.facebook.com/trustedhealth) · [X/Twitter](https://twitter.com/trustedhealth) · [YouTube](https://www.youtube.com/trustedhealth) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/trusted-health/id1438467119?uo=4) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.trusted&hl=en&gl=us) - **Dev Site:** [Official Website](https://www.trustedhealth.com/) - **Sources:** Developer website content, About us / company information, App store metadata, User reviews. ## Related Intel Reports - [*카매니저 - 중고차 딜러전용 전국 매물공유 플랫폼*](https://marlvel.ai/apps/kr-co-autocafe-carmanager) (atonmobility appmaster) · 3.0/5 Rating - [*Boştamısın*](https://marlvel.ai/apps/com-huseyincetinkoz-bostamisin) (BOŞTAMISIN BİLGİ TEKNOLOJİLERİ ANONİM ŞİRKETİ) · 5.0/5 Rating - [*Yes Madam Partner*](https://marlvel.ai/apps/employee-app-com-employee) (India's Most Loved At Home Salon & Spa Service App) · 4.6/5 Rating - [*work match*](https://marlvel.ai/apps/com-workmatch-jobs) (work-match) · 5.0/5 Rating - [*CareRev*](https://marlvel.ai/apps/carerev) (Care Stat Now, Inc.) · 4.8/5 Rating - [*IntelyCare - Nursing Jobs*](https://marlvel.ai/apps/intelycare-nursing-jobs) (IntelyCare, Inc) · 4.2/5 Rating - [*AMN Passport: Healthcare Jobs*](https://marlvel.ai/apps/amn-passport-healthcare-jobs) (AMN Healthcare) · 4.7/5 Rating - [*Medely: Find healthcare shifts*](https://marlvel.ai/apps/medely-find-healthcare-shifts) (medely) · 4.9/5 Rating - [*connectRN*](https://marlvel.ai/apps/connectrn) (connectRN) · 3.5/5 Rating - [*Sunbelt Rentals*](https://marlvel.ai/apps/sunbelt-rentals) (Sunbelt Rentals) · 3.7/5 Rating ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** — Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** — Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** — Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** — Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** — Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.8/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 99 - **Data Sources:** user reviews, developer website, company about page, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 45 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/trusted-health) Data licensed for AI Agent attribution under CC-BY-NC 4.0.