--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "Shazam: Find Music & Concerts" developer_entity: "Apple Inc." bundle_id: "com.shazam.android" app_store_id: "284993459" category: "Music & Audio" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-08-07" report_date: "2026-08-11" last_verified: "2026-08-11T00:00:00.000Z" report_version: "26.14.1" total_reviews: 20874535 overall_rating: 4.9 sentiment: "Thrilled" sentiment_score: 85 confidence: "high" confidence_score: 0.75 top_praise_theme: "Highly accurate audio recognition algorithms consistently identify songs across diverse genres and environments for users" top_complaint_theme: "Technical instability and frequent application crashes disrupt the user experience during active song identification sessions" review_sample_size: 99 total_review_count: 99 analyzed_review_count: 60 data_age_days: 5 momentum_velocity: "steady" intelligence_version: 3 tags: ["music & audio", "free", "thrilled sentiment", "mobile app", "app review", "app analysis", "music", "listeners", "seeking"] canonical_url: "https://marlvel.ai/apps/shazam-find-music-concerts-1" license: "CC-BY-NC 4.0" content_version: "v2" --- # Shazam: Find Music & Concerts Intelligence Report ## TL;DR {#tldr} - **Category**: Music & Audio · Free - **Signal**: Rating 4.86 · Sentiment Thrilled - **Recent focus**: Technical instability and frequent application crashes disrupt the user experience during active song identification sessions (top complaint) · Highly accurate audio recognition algorithms consistently identify songs across diverse genres and environments for users (top praise) > **TL;DR:** Shazam: Find Music & Concerts is a music & audio app by Apple Inc., rated 4.86/5 by 20.9M users, with Thrilled user sentiment (85/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** Shazam: Find Music & Concerts maintains Thrilled user sentiment (4.86/5 from 20.9M reviews), with users consistently praising highly accurate audio recognition algorithms consistently identify songs across diverse genres and environments for users. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 4.86/5 (20.9M reviews) | | **User Mood** | Thrilled | | **Category** | Music & Audio | | **Developer** | Apple Inc. | | **Pricing** | Free | | **Platforms** | iOS & Android | | **Confidence** | High (0.75/1.0) | | **Data Age** | 5d | ## Metadata & Market Performance - **Publisher:** Apple Inc. - **Category:** Music & Audio - **Target Audience:** Music listeners seeking to identify songs in their environment or on social media. - **Platforms:** iOS & Android - **Version Reviewed:** 26.14.1 - **Report Date:** 2026-08-11 - **Signal Count:** 99 reviews analyzed - **Confidence:** High (0.75/1.0) - **App Store ID (iOS):** 284993459 - **Bundle ID:** com.shazam.android - **Google Play ID:** com.shazam.android - **Performance Trend:** Mixed - **Data Window:** Analysis based on signals collected up to 2026-08-11 - **Short Description:** Find songs, concerts, lyrics & videos. Play or connect to stream music now! ## Executive Snapshot **What it is:** Shazam is a music identification app that uses audio fingerprinting to identify songs, concerts, and lyrics on iOS and Android. **Why users hire it:** Users hire Shazam to instantly resolve the 'what is this song' frustration, turning fleeting auditory curiosity into permanent library additions. ## App DNA (Features & Intent) - **[Differentiator] Instant Audio Recognition:** Identifies music via digital fingerprinting; core utility drives high-frequency usage. - **[Differentiator] Auto Shazam:** Background identification service; increases session duration. ## Market Position {#market-position} Shazam holds a #13 rank in the US Music & Audio category. The high rating (4.83 stars) across 12M+ Android reviews confirms market-leading utility, though the lack of desktop-sync limits the competitive moat against streaming-native rivals. ## Monetization Strategy - **Model:** Free - **Tiers:** Free access to all core features - **Analysis:** Operates as a free utility to drive Apple ecosystem acquisition. ## 🟢 User Sentiment (High Confidence: 60 of 99 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.86/5 - **Platform Split:** iOS 4.9/5 (8.8M ratings) | Android 4.8/5 (12.1M ratings) - **Overall Sentiment:** Thrilled ### Top Praises - **Highly accurate audio recognition algorithms consistently identify songs across diverse genres and environments for users** - **The minimalist interface allows users to initiate song identification with minimal friction during time-sensitive moments** - **Personalized music history collection helps users build and organize their discovery library over long periods** ### Top Complaints (Impact Areas) - **Technical instability and frequent application crashes disrupt the user experience during active song identification sessions** ## SWOT Analysis {#swot} **Core Strengths:** - High-precision audio fingerprinting sustains organic install velocity - Minimalist UI reduces friction during time-sensitive discovery **Growth Levers:** - B2B licensing of identification API for social platforms could expand revenue ## Recent Changes (v2 → v3) {#recent-changes} Shazam's competitive outlook has shifted toward a defensive stance, with increased emphasis on the threat posed by streaming-native discovery and the need for desktop-native library synchronization. **Overall trend**: Mixed **Compared at**: 2026-08-11 ### High-impact changes - **[Shifted] Category Rank Update** (positioning) - **[Added] New Competitive Threats and Opportunities** (swot) ### Medium-impact changes - **[Added] Desktop Library Sync Gap** (features) - **[Shifted] Audience Scope Narrowing** (audience) ## What's New - **Latest (v26.14.1, 1 weeks ago):** Added custom Shazam sticker packs for iMessage, starting with an exclusive Ariana Grande collection. ## App Momentum (Steady) {#momentum} - Shipped Ariana Grande sticker collection. - Maintains steady bi-weekly update cadence. > **Cadence:** 2 total versions · 1 majors in last 6 months · 3 days since last update · 7 days avg between updates ## The "So What?" (Strategic Takeaway) {#so-what} Shazam: Find Music & Concerts is a market-leading music & audio app that is completely free. With a 4.86/5 rating from 20.9M reviews, it delivers strong user satisfaction. > **Bottom Line:** Shazam maintains a category-leading discovery loop through superior matching accuracy, but technical instability and restricted cross-platform access threaten long-term retention, so the PM should prioritize stability and desktop-sync to defend against streaming-native rivals. **Best for:** Music listeners seeking to identify songs in their environment or on social media. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] Audit Android crash logs because session instability is the top-cited complaint → improve retention ### Feature Gaps vs Competitors - Desktop-native library synchronization (missing here, requested by users) ### Outlook: Stable The music discovery market is consolidating around streaming-native identification, forcing standalone utilities like Shazam to defend their position via superior accuracy. Maintenance-mode updates leave the app exposed to churn, so revenue growth hinges on tightening the cross-platform library experience to retain power users. - 🔴 Frequent Android crashes during identification sessions erode the daily active habit, which compounds the rating drag already visible on the platform. - ⚪ The latest update focused on cosmetic sticker collections rather than core utility, signaling a maintenance-mode posture for the product roadmap. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 4.86/5 | | Total Reviews | 20.9M | | Sentiment | Thrilled (85/100) | | Confidence | High | | Pricing Model | Free | | Platforms | iOS & Android | | Key Features | 2 analyzed | | Trend | Mixed | | Outlook | Stable | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **Shazam: Find Music & Concerts** (this app) | 4.86/5 | Thrilled | Apple Inc. | | [허밍업 - 노래, 음정, 발성](https://marlvel.ai/apps/com-hummingup-voice-android) | 4.5/5 | N/A | Humming LLC | | [04 Limited Sazabys 公式アプリ](https://marlvel.ai/apps/com-fourlimitedsazabys-sp) | 4.1/5 | N/A | Fanplus, Inc. | | [320 FM](https://marlvel.ai/apps/320-fm) | N/A/5 | N/A | iRadioService | | [432 Radio: 432hz/528hz Radio](https://marlvel.ai/apps/com-appums-music_pitcher_radio) | N/A/5 | N/A | Appum Studios | | [50 Easy Blues Guitar Licks for](https://marlvel.ai/apps/50-easy-blues-guitar-licks-for) | 4.2/5 | N/A | JamString | ## Company Profile - **Developer:** Apple Inc. - **Website:** [https://www.shazam.com/](https://www.shazam.com/) - **Social:** [Instagram](https://instagram.com/shazam) · [Facebook](https://www.facebook.com/Shazam) · [X/Twitter](https://twitter.com/shazam) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/shazam-find-music-concerts/id284993459?uo=4) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.shazam.android&hl=en&gl=us) - **Dev Site:** [Official Website](https://www.shazam.com/) - **Sources:** Developer website content, About us / company information, App store metadata, User reviews. ## Related Intel Reports - [*허밍업 - 노래, 음정, 발성*](https://marlvel.ai/apps/com-hummingup-voice-android) (Humming LLC) · 4.5/5 Rating - [*04 Limited Sazabys 公式アプリ*](https://marlvel.ai/apps/com-fourlimitedsazabys-sp) (Fanplus, Inc.) · 4.1/5 Rating - [*320 FM*](https://marlvel.ai/apps/320-fm) (iRadioService) · N/A Rating - [*432 Radio: 432hz/528hz Radio*](https://marlvel.ai/apps/com-appums-music_pitcher_radio) (Appum Studios) · N/A Rating - [*50 Easy Blues Guitar Licks for*](https://marlvel.ai/apps/50-easy-blues-guitar-licks-for) (JamString) · 4.2/5 Rating - [*7 Minute Vocal Warm Up*](https://marlvel.ai/apps/7-minute-vocal-warm-up) (Systhetics) · N/A Rating - [*7-TOUN | سبعتون 2026 بدون نت*](https://marlvel.ai/apps/net-mediacode-rap7toun) (Peace_APPS) · 4.7/5 Rating - [*80s Music Radio*](https://marlvel.ai/apps/80s-music-radio) (KERISH APPS) · 4.6/5 Rating - [*90s Dance Music Radio*](https://marlvel.ai/apps/90s-dance-music-radio) (KERISH APPS) · 5.0/5 Rating - [*AChorda Full*](https://marlvel.ai/apps/com-chordalabs-chorda-full) (AChordaLabs) · N/A Rating ## Frequently Asked Questions {#faq} ### Is Shazam free to use? Yes, Shazam is a free app that provides unlimited song identification and discovery features without a subscription requirement. ### Does Shazam work on desktop computers? Shazam is primarily a mobile application. Users report difficulty accessing their saved music library on laptop or desktop devices. ### Can Shazam identify religious music or hymns? Users report that the app sometimes struggles to identify specific niche music genres, including certain hymns or religious tracks. ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.75/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 99 - **Data Sources:** user reviews, developer website, company about page, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 5 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/shazam-find-music-concerts-1) Data licensed for AI Agent attribution under CC-BY-NC 4.0.