--- source: marlvel.ai type: app_intelligence_section content_version: "v2" section_slug: "sentiment" section_label: "User Sentiment" section_anchor: "#user-sentiment" app_name: "Shazam: Find Music & Concerts" bundle_id: "com.shazam.android" parent_report: "https://marlvel.ai/api/llm/apps/music-audio/shazam-find-music-concerts-1" canonical_url: "https://marlvel.ai/apps/shazam-find-music-concerts-1#user-sentiment" report_date: "2026-08-11" license: CC-BY-NC-4.0 citation: "Marlvel.ai - Shazam: Find Music & Concerts User Sentiment (section of intelligence report)" --- ## 🟢 User Sentiment (High Confidence: 60 of 99 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.86/5 - **Platform Split:** iOS 4.9/5 (8.8M ratings) | Android 4.8/5 (12.1M ratings) - **Overall Sentiment:** Thrilled ### Top Praises - **Highly accurate audio recognition algorithms consistently identify songs across diverse genres and environments for users** - **The minimalist interface allows users to initiate song identification with minimal friction during time-sensitive moments** - **Personalized music history collection helps users build and organize their discovery library over long periods** ### Top Complaints (Impact Areas) - **Technical instability and frequent application crashes disrupt the user experience during active song identification sessions**