---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "TIDAL Music: HiFi Sound"
bundle_id: "com.aspiro.TIDAL"
parent_report: "https://marlvel.ai/api/llm/apps/music/com-aspiro-tidal"
canonical_url: "https://marlvel.ai/apps/com-aspiro-tidal#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — TIDAL Music: HiFi Sound User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 91 of 99 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.29/5
- **Platform Split:** iOS 4.7/5 (236.1K ratings) | Android 4.0/5 (357.8K ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.29/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **High-fidelity audio streaming quality provides a superior listening experience for dedicated audiophiles**
- **Artist-centric payment model encourages users to support creators over competing streaming platforms**

### Top Complaints (Impact Areas)
- **Frequent UI overhauls disrupt established navigation patterns and reduce accessibility for long-term users**
- **Persistent technical instability and playback errors degrade the core music streaming experience**

### Top Requests (What Users Want)
- **Implementation of a sleep timer to allow for automated playback cessation at night**

<!-- /section:sentiment -->
<!-- section:swot -->
