--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "Shazam: Find Music & Concerts" developer_entity: "Apple" bundle_id: "com.shazam.Shazam" app_store_id: "284993459" google_play_id: "com.shazam.android" category: "Music" primary_platform: "ios" primary_monetization: "Free" offline_capable: true market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-05-15" report_date: "2026-08-05" last_verified: "2026-08-05T00:00:00.000Z" report_version: "26.9" total_reviews: 20579110 overall_rating: 4.9 sentiment: "Excited" sentiment_score: 75 confidence: "high" confidence_score: 0.95 top_praise_theme: "Rapid music identification speed allows users to capture fleeting tracks in public environments effectively" top_complaint_theme: "Inaccurate song recognition results post-update frustrate users who previously relied on the app for precision" review_sample_size: 9187 total_review_count: 9187 analyzed_review_count: 120 data_age_days: 11 momentum_velocity: "active" intelligence_version: 11 nemesis: "Genius: Song Lyrics Finder" competitor_count: 5 tags: ["music", "free", "excited sentiment", "mobile app", "app review", "app analysis", "music", "listeners", "concert-goers"] canonical_url: "https://marlvel.ai/apps/shazam-find-music-concerts" license: "CC-BY-NC 4.0" content_version: "v2" --- # Shazam: Find Music & Concerts Intelligence Report ## TL;DR {#tldr} - **Category**: Music · Free - **Signal**: Rating 4.86 · Sentiment Excited - **Recent focus**: Inaccurate song recognition results post-update frustrate users who previously relied on the app for precision (top complaint) · Rapid music identification speed allows users to capture fleeting tracks in public environments effectively (top praise) > **TL;DR:** Shazam: Find Music & Concerts is a music app by Apple, rated 4.86/5 by 20.6M users, with Excited user sentiment (75/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** Shazam: Find Music & Concerts maintains Excited user sentiment (4.86/5 from 20.6M reviews), with users consistently praising rapid music identification speed allows users to capture fleeting tracks in public environments effectively. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 4.86/5 (20.6M reviews) | | **User Mood** | Excited | | **Category** | Music | | **Developer** | Apple | | **Pricing** | Free | | **Platforms** | iOS & Android | | **Confidence** | High (0.95/1.0) | | **Data Age** | 11d | ## Metadata & Market Performance - **Publisher:** Apple - **Category:** Music - **Target Audience:** Music listeners and concert-goers who want to identify songs in real-time and track emerging artists. - **Platforms:** iOS & Android - **Version Reviewed:** 26.9 - **Report Date:** 2026-08-05 - **Signal Count:** 9187 reviews analyzed - **Confidence:** High (0.95/1.0) - **App Store ID (iOS):** 284993459 - **Bundle ID:** com.shazam.Shazam - **Google Play ID:** com.shazam.android - **Performance Trend:** Mixed - **Data Window:** Analysis based on signals collected up to 2026-08-05 - **Short Description:** Find songs, concerts, lyrics & videos. Play or connect to stream music now! ## Executive Snapshot **What it is:** Shazam is a music identification and concert discovery app for iOS and Android that matches ambient audio against a global track database. **Why users hire it:** Users open Shazam to capture fleeting tracks in public environments, displacing the need to manually search for song titles or artists. ## App DNA (Features & Intent) - **[Differentiator] Audio Fingerprinting:** Matches ambient audio against a database of millions of tracks to identify song and artist in seconds. * *User Intent:* Users expect intelligent, adaptive experiences that learn from their behavior. - **[Standard] Cross-Platform Streaming Integration:** Direct links to open identified songs in Apple Music, Spotify, YouTube Music, and Deezer. - **[Differentiator] Offline Recognition:** Stores audio fingerprints locally for identification when no network connection is available. * *User Intent:* Users want uninterrupted access without internet dependency. ## Market Position {#market-position} Shazam maintains a top-10 category rank in multiple global markets, consistently holding high-visibility slots on Music & Audio charts. The app's high rating of 4.89 stars across 9,187 reviews signals strong brand authority despite recent recognition friction. ## Monetization Strategy - **Model:** Free - **Tiers:** Free with no subscription gates - **Analysis:** Shazam operates as a free utility with no visible subscription gates, functioning as a discovery engine for the Apple ecosystem. ## 🟢 User Sentiment (High Confidence: 120 of 9.2K reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.86/5 - **Platform Split:** iOS 4.9/5 (8.7M ratings) | Android 4.8/5 (11.9M ratings) - **Overall Sentiment:** Excited ### Top Praises - **Rapid music identification speed allows users to capture fleeting tracks in public environments effectively** - **Integration with music platforms provides a convenient path for users to save and listen later** - **Historical data tracking allows long-term users to maintain a personal library of discovered music** ### Top Complaints (Impact Areas) - **Inaccurate song recognition results post-update frustrate users who previously relied on the app for precision** ## SWOT Analysis {#swot} **Core Strengths:** - Audio fingerprinting engine functions as a primary moat against music discovery rivals - Offline identification ensures service utility in low-connectivity environments **Growth Levers:** - Exportable history lists would address a top-requested user pain point - Localized concert discovery could increase DAU/MAU ratios ## Recent Changes (v10 → v11) {#recent-changes} Recognition accuracy has declined, triggering a shift in user sentiment from stable to mixed as reports of incorrect identification results increase. This performance regression creates a vulnerability against streaming-native discovery tools that bundle identification into their core listening experience. **Overall trend**: Mixed **Compared at**: 2026-08-05 ### High-impact changes - **[Declined] Recognition accuracy regression** (sentiment) ### Medium-impact changes - **[Added] History export request** (sentiment) - **[] Integration friction** (swot) ## Rivals Landscape {#rivals} > Competitive positioning identified by AI analysis of app features, category, and market signals. ### Shazam: Find Music & Concerts vs Genius: Song Lyrics Finder - Top Rival - **[Genius: Song Lyrics Finder](https://marlvel.ai/apps/genius-song-lyrics-finder)** by Genius Media Group: Directly competes on the core utility of song identification and lyrical context for a massive music-focused audience. - **Key differences:** - Provides crowdsourced, verified lyrical annotations that offer deeper cultural context than standard lyric displays. - Integrates a community-driven platform where users contribute to song meaning, fostering higher engagement than static databases. ### Peers (What They Do Better) - **[Spotify: Music and Podcasts](https://marlvel.ai/apps/spotify-music-and-podcasts)** by Spotify: Dominates the music consumption ecosystem, creating a natural friction point for standalone identification tools. - Bundles music discovery, playback, and identification into a single, high-retention streaming ecosystem. - Leverages personalized algorithmic playlists to keep users within the app, reducing the need for external discovery tools. - **[DICE: Live Shows](https://marlvel.ai/apps/fm-dice-dice)** by DICE: Captures the concert discovery and ticketing segment of the music market with high release velocity. - Operates a closed-loop ticketing system that prevents scalping and simplifies entry for live music events. - Focuses on curated event discovery rather than just identification, positioning itself as a lifestyle platform for fans. - **[Bandsintown Concerts](https://marlvel.ai/apps/com-bandsintown-bit)** by Bandsintown Inc.: Serves the concert discovery niche with a long-standing presence and specialized event tracking features. - Aggregates concert data across global venues to provide comprehensive tour tracking for specific artists. - Allows users to sync their music libraries to receive automated alerts for local shows by favorite artists. - **[YouTube Music](https://marlvel.ai/apps/youtube-music)** by Google: Leverages the massive video-based music library to compete for user attention in the music discovery space. - Offers seamless transition between official music videos and audio-only streaming within a single interface. - Utilizes Google's search infrastructure to surface rare or live-performance tracks that are often unavailable elsewhere. ## What's New - **Latest (v26.9, 1 weeks ago):** General performance improvements and stability updates. ## App Momentum (Active) {#momentum} - Shipped iCloud history sync. - Ships ~2 releases per month. > **Cadence:** 5 total versions · 0 majors in last 6 months · 12 days since last update · 16 days avg between updates ## The "So What?" (Strategic Takeaway) {#so-what} Shazam: Find Music & Concerts is a market-leading music app that is completely free. With a 4.86/5 rating from 20.6M reviews, it delivers strong user satisfaction. > **Bottom Line:** Shazam's core identification engine remains a powerful retention lever, but recent recognition failures threaten its utility. Pivoting engineering capacity to restore engine precision will protect the user base from migrating to streaming-native alternatives. **Best for:** Music listeners and concert-goers who want to identify songs in real-time and track emerging artists. ### PM Action Plan (Next Best Moves) - [ ] [PIVOT] Audit recognition engine accuracy because recent updates caused incorrect matches → restore user trust ### Feature Gaps vs Competitors - Crowdsourced lyrical annotations (available in Genius but absent here) ### Outlook: Mixed The music discovery market is consolidating around streaming-native tools, leaving standalone utilities like Shazam exposed. Prioritizing engine reliability is the only way to maintain the current chart lead against competitors that bundle identification into the listening experience. - 🔴 Recognition inaccuracies post-update erode user trust, which compounds the churn risk against streaming-native discovery tools. - 🟢 Offline identification remains a unique utility that ensures service availability in low-connectivity environments, sustaining the app's moat. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 4.86/5 | | Total Reviews | 20.6M | | Sentiment | Excited (75/100) | | Confidence | High | | Pricing Model | Free | | Platforms | iOS & Android | | Key Features | 3 analyzed | | Trend | Mixed | | Outlook | Mixed | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **Shazam: Find Music & Concerts** (this app) | 4.86/5 | Excited | Apple | | [Bandsintown Concerts](https://marlvel.ai/apps/com-bandsintown-bit) | 4.7/5 | Mixed | Bandsintown Inc. | | [DICE: Live Shows](https://marlvel.ai/apps/fm-dice-dice) | 4.9/5 | N/A | DICE | | [Spotify: Music and Podcasts](https://marlvel.ai/apps/spotify-music-and-podcasts) | 4.8/5 | Mixed | Spotify | | [YouTube Music](https://marlvel.ai/apps/youtube-music) | 4.8/5 | n/a | Google | | [Genius: Song Lyrics Finder](https://marlvel.ai/apps/genius-song-lyrics-finder) | 4.7/5 | n/a | Genius Media Group | ## Company Profile - **Developer:** Apple - **Website:** [https://www.shazam.com](https://www.shazam.com) - **Social:** [Instagram](https://instagram.com/shazam) · [Facebook](https://www.facebook.com/Shazam) · [X/Twitter](https://twitter.com/shazam) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/shazam-find-music-concerts/id284993459?uo=4) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.shazam.android&hl=en&gl=us) - **Dev Site:** [Official Website](https://www.shazam.com) - **Sources:** Developer website content, About us / company information, App store metadata, User reviews. ## Related Intel Reports - [*Bandsintown Concerts*](https://marlvel.ai/apps/com-bandsintown-bit) (Bandsintown Inc.) · 4.7/5 Rating - [*DICE: Live Shows*](https://marlvel.ai/apps/fm-dice-dice) (DICE) · 4.9/5 Rating - [*Spotify: Music and Podcasts*](https://marlvel.ai/apps/spotify-music-and-podcasts) (Spotify) · 4.8/5 Rating - [*YouTube Music*](https://marlvel.ai/apps/youtube-music) (Google) · 4.8/5 Rating - [*Genius: Song Lyrics Finder*](https://marlvel.ai/apps/genius-song-lyrics-finder) (Genius Media Group) · 4.7/5 Rating - [*BandLab – Music Maker & Beats*](https://marlvel.ai/apps/bandlab-music-maker-beats) (BandLab Singapore Pte Ltd) · 4.8/5 Rating | Positive Sentiment - [*Suno - AI Songs, Music, Lyrics*](https://marlvel.ai/apps/suno-ai-songs-music) (Suno, Inc.) · 4.0/5 Rating - [*ヨルシカ*](https://marlvel.ai/apps/com-yorushika-sp) (Fanplus, Inc.) · 4.8/5 Rating - [*あいみょん*](https://marlvel.ai/apps/net-aimyong-sp) (Fanplus, Inc.) · 4.5/5 Rating - [*イントリズム*](https://marlvel.ai/apps/jp-rc-into-rhythm) (RedinC) · 3.5/5 Rating ## Frequently Asked Questions {#faq} ### Is Shazam free to use? Yes, Shazam operates as a free utility with no subscription gates mentioned in the app store listing. ### How does Shazam compare to Genius? Shazam focuses on rapid audio identification, while Genius provides crowdsourced, verified lyrical annotations that offer deeper cultural context. ### Does Shazam work without an internet connection? Yes, Shazam stores audio fingerprints locally and identifies songs when the device is offline, syncing the results once a connection is restored. ### What are some alternatives to Shazam? Users can consider streaming-native identification tools like Spotify or YouTube Music, which bundle discovery directly into their listening interfaces. ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.95/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 9.2K - **Data Sources:** user reviews, developer website, company about page, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 11 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/shazam-find-music-concerts) Data licensed for AI Agent attribution under CC-BY-NC 4.0.