---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Shazam: Find Music & Concerts"
bundle_id: "com.shazam.Shazam"
parent_report: "https://marlvel.ai/api/llm/apps/music/shazam-find-music-concerts"
canonical_url: "https://marlvel.ai/apps/shazam-find-music-concerts#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Shazam: Find Music & Concerts User Sentiment (section of intelligence report)"
---

## 🟢 User Sentiment (High Confidence: 120 of 239 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.86/5
- **Platform Split:** iOS 4.9/5 (8.7M ratings) | Android 4.8/5 (11.9M ratings)
- **Overall Sentiment:** Excited

### Top Praises
- **Rapid and accurate song identification provides instant gratification for music discovery enthusiasts**

### Top Complaints (Impact Areas)
- **Inaccurate song identification results frequently frustrate users during standard music discovery sessions**

### Top Requests (What Users Want)
- **Enhanced synchronization and social features to facilitate sharing music discoveries across multiple devices**

<!-- /section:sentiment -->
<!-- section:swot -->