---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "YouTube Music"
bundle_id: "com.google.ios.youtubemusic"
parent_report: "https://marlvel.ai/api/llm/apps/music/youtube-music"
canonical_url: "https://marlvel.ai/apps/youtube-music#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — YouTube Music User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 100 of 296 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.59/5
- **Platform Split:** iOS 4.8/5 (1.5M ratings) | Android 4.6/5 (7.6M ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.59/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Extensive music library access provides a vast catalog for diverse listening preferences across all genres**

### Top Complaints (Impact Areas)
- **UI regressions following the latest update make playlist navigation and song management significantly more difficult**

### Top Requests (What Users Want)
- **Implementation of crossfade and custom equalizer settings to match industry standards for music streaming apps**

<!-- /section:sentiment -->
<!-- section:swot -->