---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "27 News NOW - WKOW"
bundle_id: "com.amb.wakow"
parent_report: "https://marlvel.ai/api/llm/apps/news/27-news-now-wkow"
canonical_url: "https://marlvel.ai/apps/27-news-now-wkow#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — 27 News NOW - WKOW User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 792 reviews) {#user-sentiment}
- **Overall Rating:** 4.52/5
- **Platform Split:** iOS 4.5/5 (549 ratings) | Android 4.5/5 (243 ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.52/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Local News Content** | *Evidence:* "I love this local news station... it’s important to know what’s going on in your community"

### Top Complaints (Impact Areas)
- **Technical Stability and Performance** | *Evidence:* "App will not run... keeps stopping"
- **Notification Issues** | *Evidence:* "Notifications don’t lead to the story in the app"

<!-- /section:sentiment -->
<!-- section:swot -->