---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Citizen: Safety & Live Video"
bundle_id: "com.sp0n.vigilante"
parent_report: "https://marlvel.ai/api/llm/apps/news/citizen-protect-the-world"
canonical_url: "https://marlvel.ai/apps/citizen-protect-the-world#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Citizen: Safety & Live Video User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 602.3K reviews) {#user-sentiment}
- **Overall Rating:** 4.69/5
- **Platform Split:** iOS 4.7/5 (497.5K ratings) | Android 4.5/5 (104.8K ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.69/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Real-time Safety Awareness**

### Top Complaints (Impact Areas)
- **Aggressive Monetization**
- **Technical Regressions**

<!-- /section:sentiment -->
<!-- section:swot -->