--- source: marlvel.ai type: app_intelligence_section content_version: "v2" section_slug: "sentiment" section_label: "User Sentiment" section_anchor: "#user-sentiment" app_name: "Neighbors by Ring" bundle_id: "com.ring.neighborhoods" parent_report: "https://marlvel.ai/api/llm/apps/news/com-ring-neighborhoods" canonical_url: "https://marlvel.ai/apps/com-ring-neighborhoods#user-sentiment" license: CC-BY-NC-4.0 citation: "Marlvel.ai — Neighbors by Ring User Sentiment (section of intelligence report)" --- ## 🔴 User Sentiment (High Confidence: 383,596 reviews) {#user-sentiment} - **Overall Rating:** 4.76/5 - **Platform Split:** iOS 4.8/5 (305,134 ratings) | Android 4.7/5 (78,462 ratings) - **Overall Sentiment:** Frustrated - **Note:** The 4.76/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline. ### Top Praises - **Community Connectivity** | *Evidence:* "Very cool to have connections with your neighbors. keeps you up to date on what's going on close to your home." - **Utility for Lost Pets** | *Evidence:* "it's a great app that has helped me found my lost pet" ### Top Complaints (Impact Areas) - **Overly Restrictive Moderation** | *Evidence:* "The moderation team is an extreme let down. They use the term “at our discretion” way too liberally when deleting user posts" - **Technical Bugs and Posting Failures** | *Evidence:* "App won’t let me post. It just says post failed."