---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Cosmo: AI Editor, Hair Filters"
bundle_id: "beauty.makeup.cosmo.app"
parent_report: "https://marlvel.ai/api/llm/apps/photo-video/beauty-makeup-cosmo-app"
canonical_url: "https://marlvel.ai/apps/beauty-makeup-cosmo-app#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Cosmo: AI Editor, Hair Filters User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 32,014 reviews) {#user-sentiment}
- **Overall Rating:** 4.06/5
- **Platform Split:** iOS 4.3/5 (15,704 ratings) | Android 3.8/5 (16,310 ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.06/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Visual Results** | *Evidence:* "scary accurate!!"
- **Ease of Use** | *Evidence:* "very easy to use"

### Top Complaints (Impact Areas)
- **Deceptive Subscription/Billing** | *Evidence:* "trial with subscription at the same time. scam."
- **Difficulty Canceling** | *Evidence:* "It is impossible to cancel so be aware"
