---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Insta360"
bundle_id: "com.insta360.oner"
parent_report: "https://marlvel.ai/api/llm/apps/photo-video/com-insta360-oner"
canonical_url: "https://marlvel.ai/apps/com-insta360-oner#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Insta360 User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 50,392 reviews) {#user-sentiment}
- **Overall Rating:** 3.64/5
- **Platform Split:** iOS 4.5/5 (8,763 ratings) | Android 3.5/5 (41,629 ratings)
- **Overall Sentiment:** Frustrated

### Top Praises
- **Ease of Use** | *Evidence:* "Great and simple to use"
- **Feature Set** | *Evidence:* "It has all the features you need for editing your 360 videos"

### Top Complaints (Impact Areas)
- **App Stability and Crashes** | *Evidence:* "App lags all the time... The app closes suddenly and everything is gone"
- **Export Failures** | *Evidence:* "It takes multiple attempts to export a video"