---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "RunwayML"
bundle_id: "com.runwayml.mobiletest"
parent_report: "https://marlvel.ai/api/llm/apps/photo-video/com-runwayml-mobiletest"
canonical_url: "https://marlvel.ai/apps/com-runwayml-mobiletest#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — RunwayML User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 8,900 reviews) {#user-sentiment}
- **Overall Rating:** 4.49/5
- **Platform Split:** iOS 4.5/5 (8,900 ratings)
- **Overall Sentiment:** Upset
- **Note:** The 4.49/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Concept Potential** | *Evidence:* "It is a good concept i like that you can talk to it and brainstorm"

### Top Complaints (Impact Areas)
- **Deceptive Credit/Billing System** | *Evidence:* "I paid $100 for “unlimited” and it made 14 videos before I ran out of credit"
- **Poor AI Output Quality** | *Evidence:* "The AI is dumb as a sack of hammers and forgets simple things like what your preferred aspect ratio is"