---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Face Swap Video AI - Facely"
bundle_id: "com.david.wise.facely.ai"
parent_report: "https://marlvel.ai/api/llm/apps/photo-video/face-swap-video-ai-facely"
canonical_url: "https://marlvel.ai/apps/face-swap-video-ai-facely#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Face Swap Video AI - Facely User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (Medium Confidence: 136 reviews) {#user-sentiment}
- **Overall Rating:** 4.31/5
- **Platform Split:** iOS 4.3/5 (136 ratings)
- **Overall Sentiment:** Upset
- **Note:** The 4.31/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Processing Quality** | *Evidence:* "The app processes videos fast and the faces actually match the lighting."

### Top Complaints (Impact Areas)
- **Aggressive Paywall** | *Evidence:* "There is no free trial and the app doesn’t even work."
- **Technical Bugs and Account Issues** | *Evidence:* "I encountered some bugs where my images weren’t loading."