--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "Passport Photo Maker - ID Visa" developer_entity: "SYNAPPS AI LTD" bundle_id: "com.synappsai.passport" app_store_id: "6754534335" category: "Photo & Video" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS" app_last_updated: "2025-11-04" report_date: "2026-08-17" last_verified: "2026-08-17T00:00:00.000Z" report_version: "1.0" total_reviews: 15 overall_rating: 3.7 sentiment: "Upset" sentiment_score: 10 confidence: "low" confidence_score: 0.25 top_complaint_theme: "Failure to save photos after purchase creates a perception of deceptive billing practices for users" review_sample_size: 1 total_review_count: 1 analyzed_review_count: 1 data_age_days: 2 momentum_velocity: "zombie" intelligence_version: 3 tags: ["photo & video", "free", "upset sentiment", "mobile app", "app review", "app analysis", "travelers", "applicants", "requiring"] canonical_url: "https://marlvel.ai/apps/passport-photo-maker-id-visa" license: "CC-BY-NC 4.0" content_version: "v2" --- # Passport Photo Maker - ID Visa Intelligence Report ## TL;DR {#tldr} - **Category**: Photo & Video · Free - **Signal**: Rating 3.67 · Sentiment Upset - **Recent focus**: Users report: Failure to save photos after purchase creates a perception of deceptive billing practices for users (top complaint) > **TL;DR:** Passport Photo Maker - ID Visa is a photo & video app by SYNAPPS AI LTD, rated 3.67/5 by 15 users, with Upset user sentiment (10/100), available on iOS. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** Passport Photo Maker - ID Visa faces Upset user sentiment (3.67/5 from 15 reviews), with users reporting failure to save photos after purchase creates a perception of deceptive billing practices for users as the primary concern. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 3.67/5 (15 reviews) | | **User Mood** | Upset | | **Category** | Photo & Video | | **Developer** | SYNAPPS AI LTD | | **Pricing** | Free | | **Platforms** | iOS | | **Confidence** | Low (0.25/1.0) | | **Data Age** | 2d | ## Metadata & Market Performance - **Publisher:** SYNAPPS AI LTD - **Category:** Photo & Video - **Target Audience:** Travelers and job applicants requiring compliant ID photos without studio visits. - **Platforms:** iOS - **Version Reviewed:** 1.0 - **Report Date:** 2026-08-17 - **Signal Count:** 1 review analyzed - **Confidence:** Low (0.25/1.0) - **App Store ID (iOS):** 6754534335 - **Bundle ID:** com.synappsai.passport - **Performance Trend:** Declining - **Data Window:** Analysis based on signals collected up to 2026-08-17 ## Executive Snapshot **What it is:** Passport Photo Maker - ID Visa is an iOS utility that automates biometric photo cropping and background removal for international travel and ID documents. **Why users hire it:** The app removes the time and financial cost of professional photo studios by providing instant, compliant templates for over 100 countries. ## App DNA (Features & Intent) - **[Differentiator] Global Passport Templates:** Predefined sizing for over 100 countries, reducing user friction for international travel. - **[Standard] AI-Powered Background Removal:** Automatic detection and white-background generation to ensure document compliance. * *User Intent:* Users expect intelligent, adaptive experiences that learn from their behavior. ## Market Position {#market-position} Passport Photo Maker - ID Visa occupies the utility segment of the Photo & Video category, relying on template breadth to compete. The lack of updates for 286 days signals a maintenance-mode posture that leaves the app exposed to more active rivals. ## Monetization Strategy - **Model:** Free - **Tiers:** Free access to all features - **Analysis:** Marketed as free, but user reports of payment issues for non-functional features create a disconnect between the model and user experience. ## 🔴 User Sentiment (Low Confidence: 1 of 1 review analyzed) {#user-sentiment} - **Overall Rating:** 3.67/5 - **Platform Split:** iOS 3.7/5 (15 ratings) - **Overall Sentiment:** Upset ### Top Complaints (Impact Areas) - **Users report: Failure to save photos after purchase creates a perception of deceptive billing practices for users** ## SWOT Analysis {#swot} **Core Strengths:** - 100+ country templates provide a clear utility barrier for document compliance **Growth Levers:** - Transparent pay-per-export model could resolve current trust deficit ## Recent Changes (v2 → v3) {#recent-changes} The app remains in a state of 286-day dormancy, with the only material change being a more precise identification of the payment-to-save failure as the primary driver of deceptive billing accusations. **Overall trend**: Declining **Compared at**: 2026-08-17 ### High-impact changes - **[Declined] Payment-to-save failure** (sentiment) ### Medium-impact changes - **[Added] Pay-per-export opportunity** (swot) ## App Momentum (Zombie) {#momentum} - Dormant since November 2025. - Zero major updates in 9 months. > **Cadence:** 1 total versions · 0 majors in last 6 months · 286 days since last update ## The "So What?" (Strategic Takeaway) {#so-what} Passport Photo Maker - ID Visa is a photo & video app that is completely free. It holds a 3.67/5 rating from 15 reviews. > **Bottom Line:** Resolving the payment-to-save failure is the only path to stabilizing the user base, as the current billing friction is actively eroding trust. **Best for:** Travelers and job applicants requiring compliant ID photos without studio visits. ### PM Action Plan (Next Best Moves) - [ ] [PIVOT] Audit payment-to-save logic because users report active subscriptions fail to unlock features → restore core utility ### Outlook: Declining The lack of updates for 286 days suggests the app is in maintenance mode, leaving it vulnerable to competitors that refresh templates for evolving visa standards. Without a fix for the payment-to-save failure, the app will continue to lose users to more reliable alternatives. - 🔴 Users report: Payment-to-save failures in the latest release drive deceptive billing complaints, which compounds the churn pressure from the 9-month update silence. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 3.67/5 | | Total Reviews | 15 | | Sentiment | Upset (10/100) | | Confidence | Low | | Pricing Model | Free | | Platforms | iOS | | Key Features | 2 analyzed | | Trend | Declining | | Outlook | Declining | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **Passport Photo Maker - ID Visa** (this app) | 3.67/5 | Upset | SYNAPPS AI LTD | | [Cantina: AI Video & Characters](https://marlvel.ai/apps/is-signal-ios) | 4.8/5 | N/A | Cantina, Inc | | [CapCut: Photo & Video Editor](https://marlvel.ai/apps/capcut-photo-video-editor) | 4.1/5 | Mixed | Bytedance Pte. Ltd | | [Lightroom: AI Photo Editor](https://marlvel.ai/apps/lightroom-ai-photo-editor) | 4.8/5 | Excited | Adobe Inc. | | [Picsart AI Photo Editor, Video](https://marlvel.ai/apps/picsart-ai-photo-editor-video) | 4.3/5 | n/a | PicsArt, Inc. | | [Sora by OpenAI](https://marlvel.ai/apps/sora-by-openai) | 4.7/5 | Excited | OpenAI OpCo, LLC | ## Company Profile - **Developer:** SYNAPPS AI LTD ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/passport-photo-maker-id-visa/id6754534335?uo=4) - **Sources:** App store metadata, User reviews. ## Related Intel Reports - [*Cantina: AI Video & Characters*](https://marlvel.ai/apps/is-signal-ios) (Cantina, Inc) · 4.8/5 Rating - [*CapCut: Photo & Video Editor*](https://marlvel.ai/apps/capcut-photo-video-editor) (Bytedance Pte. Ltd) · 4.1/5 Rating - [*Lightroom: AI Photo Editor*](https://marlvel.ai/apps/lightroom-ai-photo-editor) (Adobe Inc.) · 4.8/5 Rating | Positive Sentiment - [*Picsart AI Photo Editor, Video*](https://marlvel.ai/apps/picsart-ai-photo-editor-video) (PicsArt, Inc.) · 4.3/5 Rating - [*Sora by OpenAI*](https://marlvel.ai/apps/sora-by-openai) (OpenAI OpCo, LLC) · 4.7/5 Rating | Positive Sentiment - [*짤봇*](https://marlvel.ai/apps/blackturtle2-jjalbot-ios) (jaesung Lee) · N/A Rating - [*예쁜 사진 - 좋은 하루의 시작*](https://marlvel.ai/apps/kwonkunkun-goodmorning) (KunWoo Kwon) · N/A Rating - [*요술봉 - 배경 이미지 자동 편집, 합성, 삭제*](https://marlvel.ai/apps/cswpd-imageeditor) (SuWon Choi) · 1.0/5 Rating - [*희담필터*](https://marlvel.ai/apps/com-heedamfilter) (Seongmin Lee) · N/A Rating - [*프로카메라 - 고화질 카메라로 바로 편집*](https://marlvel.ai/apps/cswpd-procamera) (SuWon Choi) · N/A Rating ## Frequently Asked Questions {#faq} ### Is Passport Photo Maker - ID Visa free to use? While marketed as free, user reviews report payment issues when attempting to save photos, suggesting the app requires payment for core functionality. ### Does Passport Photo Maker - ID Visa support my country's passport size? The app includes predefined templates for over 100 countries, covering major regions like the US, EU, UK, Canada, and India. ### Why can't I save my passport photo after paying? Users report that the app fails to unlock the save feature even after payment, which is a known issue in the current version. ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.25/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 1 - **Data Sources:** user reviews, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 2 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/passport-photo-maker-id-visa) Data licensed for AI Agent attribution under CC-BY-NC 4.0.