---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Video Up! Video Editor & Maker"
bundle_id: "video.up.editor.maker"
parent_report: "https://marlvel.ai/api/llm/apps/photo-video/video-up-editor-maker"
canonical_url: "https://marlvel.ai/apps/video-up-editor-maker#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Video Up! Video Editor & Maker User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 89 of 89 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.58/5
- **Platform Split:** iOS 4.6/5 (91.2K ratings)
- **Overall Sentiment:** Upset
- **Note:** The 4.58/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Simple and fun video creation tools provide an accessible entry point for casual mobile editors**
- **High quality output results satisfy users looking for quick social media content generation**

### Top Complaints (Impact Areas)
- **Deceptive subscription practices and difficulty canceling trials lead to unauthorized charges for many users**
- **Frequent application crashes and project data loss disrupt the editing workflow for active users**
- **Limited functionality and lack of promised AI features fail to justify the high subscription price**

### Top Requests (What Users Want)
- **Transparent pricing and functional cancellation mechanisms are required to restore user trust in the platform**

<!-- /section:sentiment -->
<!-- section:swot -->
