--- source: marlvel.ai type: app_intelligence_section content_version: "v2" section_slug: "sentiment" section_label: "User Sentiment" section_anchor: "#user-sentiment" app_name: "Claude by Anthropic" bundle_id: "com.anthropic.claude" parent_report: "https://marlvel.ai/api/llm/apps/productivity/claude-by-anthropic" canonical_url: "https://marlvel.ai/apps/claude-by-anthropic#user-sentiment" license: CC-BY-NC-4.0 citation: "Marlvel.ai — Claude by Anthropic User Sentiment (section of intelligence report)" --- ## 🟡 User Sentiment (High Confidence: 120 of 7.7K reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.57/5 - **Platform Split:** iOS 4.7/5 (133.1K ratings) | Android 4.5/5 (434.1K ratings) - **Overall Sentiment:** Mixed ### Top Praises - **Advanced reasoning capabilities provide superior coding assistance and technical troubleshooting compared to alternative AI models** - **Empathetic and warm conversational tone creates a supportive experience for users seeking long-form creative writing** - **High-quality voice interaction features offer an engaging and immersive experience for listening to generated narratives** ### Top Complaints (Impact Areas) - **Aggressive and opaque usage limits prevent consistent access for both free and paid subscribers** - **Frequent service degradation and maintenance errors disrupt professional workflows and daily usage** - **Accessibility regressions on mobile interfaces hinder navigation for users relying on screen readers** ### Top Requests (What Users Want) - **Custom voice pack selection would allow users to personalize their interaction experience** - **Image generation capabilities are requested to expand the utility of the platform for creative tasks**