---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "ClickUp: Tasks, Chat, Docs, AI"
bundle_id: "com.clickup.mobile"
parent_report: "https://marlvel.ai/api/llm/apps/productivity/clickup-tasks-chat-docs-ai"
canonical_url: "https://marlvel.ai/apps/clickup-tasks-chat-docs-ai#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — ClickUp: Tasks, Chat, Docs, AI User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 29,009 reviews) {#user-sentiment}
- **Overall Rating:** 4.16/5
- **Platform Split:** iOS 4.7/5 (8,289 ratings) | Android 4.0/5 (20,720 ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.16/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **All-in-One Productivity** | *Evidence:* "ClickUp is an excellent productivity app that combines tasks, chat, docs, and AI in one place."

### Top Complaints (Impact Areas)
- **Login and Authentication Failures** | *Evidence:* "I have tried to login... this cycle continues like 5 6 times so had to stop using it."