---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Dashlane Password Manager"
bundle_id: "com.dashlane.dashlanephonefinal"
parent_report: "https://marlvel.ai/api/llm/apps/productivity/com-dashlane-dashlanephonefinal"
canonical_url: "https://marlvel.ai/apps/com-dashlane-dashlanephonefinal#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Dashlane Password Manager User Sentiment (section of intelligence report)"
---

## 🟢 User Sentiment (High Confidence: 100 of 187 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.58/5
- **Platform Split:** iOS 4.8/5 (102.7K ratings) | Android 4.5/5 (239.4K ratings)
- **Overall Sentiment:** Excited

### Top Praises
- **Cross-platform password synchronization provides a reliable and secure digital life management experience for long-term users**

### Top Complaints (Impact Areas)
- **Recent account access and subscription verification errors following updates prevent users from logging into their vaults**

### Top Requests (What Users Want)
- **Human-led support access for billing and account recovery issues when automated systems fail**

<!-- /section:sentiment -->
<!-- section:swot -->