---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Docusign - Upload & Sign Docs"
bundle_id: "com.docusign.DocuSignIt"
parent_report: "https://marlvel.ai/api/llm/apps/productivity/com-docusign-docusignit"
canonical_url: "https://marlvel.ai/apps/com-docusign-docusignit#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Docusign - Upload & Sign Docs User Sentiment (section of intelligence report)"
---

## 🟢 User Sentiment (High Confidence: 100 of 119 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.83/5
- **Platform Split:** iOS 4.9/5 (810.1K ratings) | Android 4.6/5 (161.9K ratings)
- **Overall Sentiment:** Excited

### Top Praises
- **Simplified document signing process saves significant time for business owners and casual users alike**

### Top Complaints (Impact Areas)
- **Account creation and login friction prevent users from accessing basic document signing functionality post-update**

### Top Requests (What Users Want)
- **Improved fillable form functionality to eliminate the need for manual text box creation**

<!-- /section:sentiment -->
<!-- section:swot -->