---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Smart AI Note Taker: CraftNote"
bundle_id: "com.joyolabs.noteify"
parent_report: "https://marlvel.ai/api/llm/apps/productivity/com-joyolabs-noteify"
canonical_url: "https://marlvel.ai/apps/com-joyolabs-noteify#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Smart AI Note Taker: CraftNote User Sentiment (section of intelligence report)"
---

## 🟢 User Sentiment (High Confidence: 29,984 reviews) {#user-sentiment}
- **Overall Rating:** 4.64/5
- **Platform Split:** iOS 4.7/5 (2,619 ratings) | Android 4.6/5 (27,365 ratings)
- **Overall Sentiment:** Excited

### Top Praises
- **Utility and Productivity** | *Evidence:* "simple & efficient minute taker"
- **AI Summarization Quality** | *Evidence:* "clear concise summary"

### Top Complaints (Impact Areas)
- **Deceptive Pricing and Billing** | *Evidence:* "charged for yearly subscription unintentionally"
- **Aggressive Upselling** | *Evidence:* "continuously trying to sell pro version"
- **Technical Reliability** | *Evidence:* "did not record my 2 hours meeting"