--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "Contacts Groups Pro Mail, text" developer_entity: "LiveBird Technologies Private Limited" bundle_id: "com.livebird.MyGroups" app_store_id: "936694350" google_play_id: "com.google.android.contacts" category: "Productivity" primary_platform: "ios" primary_monetization: "Paid" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-05-12" report_date: "2026-05-19" last_verified: "2026-05-19T18:32:38.465Z" report_version: "4.0" total_reviews: 1881065 overall_rating: 4.28 sentiment: "Mixed" sentiment_score: 65 confidence: "high" confidence_score: 0.7 top_praise_theme: "Mass messaging and email distribution tools provide significant organizational value for professional contact management" top_complaint_theme: "Syncing functionality fails to maintain contact data across devices following the latest update" top_request_theme: "Contact recovery options are needed for users who accidentally delete important entries" review_sample_size: 63 total_review_count: 63 analyzed_review_count: 63 data_age_days: 3 momentum_velocity: "zombie" intelligence_version: 3 nemesis: "My Contacts Backup Pro" competitor_count: 8 tags: ["productivity", "paid", "mixed sentiment", "mobile app", "app review", "app analysis", "iphone", "users", "requiring"] canonical_url: "https://marlvel.ai/intel-report/productivity/com-livebird-mygroups" license: "CC-BY-NC 4.0" content_version: "v2" --- # Contacts Groups Pro Mail, text App Audit ## TL;DR {#tldr} - **Category**: Productivity · Paid - **Signal**: Rating 4.28 · Sentiment Mixed - **Recent focus**: Syncing functionality fails to maintain contact data across devices following the latest update (top complaint) · Mass messaging and email distribution tools provide significant organizational value for professional contact management (top praise) · Contact recovery options are needed for users who accidentally delete important entries (top request) > **TL;DR:** Contacts Groups Pro Mail, text is a productivity app by LiveBird Technologies Private Limited, rated 4.28/5 by 1.9M users, with Mixed user sentiment (65/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** — Independent analysis. US Market. No publisher influence. > **Key Insight:** Contacts Groups Pro Mail, text shows Mixed sentiment (4.28/5 from 1.9M reviews) — users praise mass messaging and email distribution tools provide significant organizational value for professional contact management but report issues with syncing functionality fails to maintain contact data across devices following the latest update. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 4.28/5 (1.9M reviews) | | **User Mood** | Mixed | | **Category** | Productivity | | **Developer** | LiveBird Technologies Private Limited | | **Pricing** | Paid | | **Platforms** | iOS & Android | | **Confidence** | High (0.7/1.0) | | **Data Age** | 0d | ## Metadata & Market Performance - **Publisher:** LiveBird Technologies Private Limited - **Category:** Productivity - **Target Audience:** iPhone and iPad users requiring efficient bulk communication and contact management for personal or professional networks. - **Platforms:** iOS & Android - **Version Audited:** 4.0 - **Audit Date:** 2026-05-19 - **Signal Count:** 63 reviews analyzed - **Confidence:** High (0.7/1.0) - **App Store ID (iOS):** 936694350 - **Bundle ID:** com.livebird.MyGroups - **Google Play ID:** com.google.android.contacts - **Performance Trend:** Declining - **Data Window:** Analysis based on signals collected up to 2026-05-19 - **Short Description:** Back up your contacts & access them anywhere ## Executive Snapshot **What it is:** Contacts Groups Pro is a productivity utility for iOS that enables bulk messaging and contact management for personal and professional networks. **Why users hire it:** Users hire this app to automate repetitive communication tasks and organize fragmented address books, saving time on manual contact management. ## App DNA (Features & Intent) - **[Standard] Bulk Messaging:** Mass send SMS and emails to predefined contact groups * *User Intent:* Users expect intelligent, adaptive experiences that learn from their behavior. - **[Differentiator] vCard Sharing:** Include vCards in email or message bodies for contact distribution * *User Intent:* Users expect intelligent, adaptive experiences that learn from their behavior. - **[Standard] iCloud Sync:** Synchronize groups and contacts across iPhone, iPad, and iPod Touch via iCloud * *User Intent:* Users expect seamless access across multiple devices. ## Market Position {#market-position} The app maintains a niche presence in the Productivity category, currently ranked #78 Paid in Cyprus. The reliance on a one-time purchase model limits its ability to compete with subscription-backed rivals that offer more frequent updates. ## Monetization Strategy - **Model:** Paid - **Tiers:** One-time purchase at $2.99 - **Price:** iOS: $2.99 - **Analysis:** Single-tier paid model at $2.99 removes subscription friction, targeting users who prefer one-time utility ownership. ## 🟡 User Sentiment (High Confidence: 63 of 63 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.28/5 - **Platform Split:** iOS 4.2/5 (59 ratings) | Android 4.3/5 (1.9M ratings) - **Overall Sentiment:** Mixed ### Top Praises - **Mass messaging and email distribution tools provide significant organizational value for professional contact management** ### Top Complaints (Impact Areas) - **Syncing functionality fails to maintain contact data across devices following the latest update** ### Top Requests (What Users Want) - **Contact recovery options are needed for users who accidentally delete important entries** ## SWOT Analysis {#swot} **Core Strengths:** - iCloud sync reduces switching costs for Apple-centric users - Bulk messaging utility creates a high-intent daily engagement loop **Critical Frictions:** - Critical synchronization failures post-update - Lack of contact recovery features for accidental deletions - Cluttered call history interface **Growth Levers:** - Implement granular contact filtering to improve messaging precision - Add a safety-net recovery feature for deleted contacts **Market Threats:** - Persistent sync regressions drive users toward platform-native alternatives - Lack of subscription revenue limits rapid bug-fix cadence ## Recent Changes (v2 → v3) {#recent-changes} The app shifted to a paid one-time purchase model and is currently experiencing significant user dissatisfaction due to synchronization regressions. **Overall trend**: Declining **Compared at**: 2026-05-19 ### High-impact changes - **[Shifted] Pricing Model Transition** (pricing) — Pricing model changed from freemium to a $2.99 one-time purchase. - **[Declined] Sync Reliability Issues** (sentiment) — New complaint themes emerged regarding broken Outlook exchange sync and failure to back up contacts post-update. ### Medium-impact changes - **[Improved] vCard Sharing Repositioning** (features) — vCard sharing moved from standard competitive position to differentiator. - **[Added] New Weaknesses and Threats** (swot) — Added specific weaknesses for sync failures and lack of contact recovery, and threats regarding churn to platform-native tools. ## Rivals Landscape {#rivals} > Competitive positioning identified by AI analysis of app features, category, and market signals. ### Contacts Groups Pro Mail, text vs My Contacts Backup Pro — Head to Head - **[My Contacts Backup Pro](https://marlvel.ai/intel-report/productivity/com-globile-ios-mycontactsbackuppro)** by GLOBILE BILISIM BILGISAYAR HIZMETLERI ILETISIM DANISMANLIK SANAYI TICARET LIMITED SIRKETI: This app dominates the specific contact management niche with a massive user base and long-standing market presence. - **Moat strength:** High — sustainable advantage over 12 months - **Key differences:** - Offers specialized contact backup and restoration workflows that target app users must perform manually. - Maintains a singular focus on contact utility, avoiding the feature bloat found in multi-purpose productivity suites. ### Contenders (Strong Challengers) - **[Contacts Sync Pro](https://marlvel.ai/intel-report/productivity/com-playaapps-contactssyncforgooglegmaillite)** by Playa Apps [Moat: Medium]: Provides direct synchronization utility that addresses the core pain point of cross-platform contact management. - Automates bidirectional synchronization between local address books and cloud providers like Gmail. - Reduces manual data entry friction by enabling background sync cycles that the target app lacks. - **[Contacts Mover Pro](https://marlvel.ai/intel-report/productivity/com-playaapps-contactmoverpro)** by Playa Apps [Moat: Medium]: Targets the specific migration and organization needs of users managing large, fragmented contact lists. - Includes advanced filtering and batch-moving capabilities for cleaning up disorganized address books. - Provides granular control over contact field mapping during migration, which is absent in the target app. ### Peers (What They Do Better) - **[Google Calendar: Get Organized](https://marlvel.ai/intel-report/productivity/com-google-calendar)** by Google: A dominant productivity ecosystem player that captures the same user intent for scheduling and organization. - Deep integration with the entire Google Workspace suite creates a high barrier to user churn. - Leverages predictive scheduling and smart suggestions that simplify daily planning beyond simple contact management. - **[Documents: File Manager & Docs](https://marlvel.ai/intel-report/productivity/com-readdle-readdledocsipad)** by Readdle Technologies Limited: An adjacent productivity powerhouse that handles file-based contact attachments more robustly than the target app. - Provides a unified file management interface that treats contact vCards as first-class document objects. - Offers advanced cloud storage connectivity that allows for seamless cross-device access to contact backups. - **[Microsoft OneNote](https://marlvel.ai/intel-report/productivity/com-microsoft-onenote)** by Microsoft Corporation: Competes for the user's time and attention in the broader productivity and information management category. - Utilizes a hierarchical notebook structure that allows for more complex organization of contact-related notes. - Cross-platform synchronization is optimized for enterprise-grade reliability, outperforming the target app's basic backup features. - **[MEGA: Encrypted Cloud Storage](https://marlvel.ai/intel-report/productivity/mega-ios)** by Mega Limited: Offers a secure alternative for storing contact backups and sensitive vCard data with a privacy-first focus. - Implements end-to-end encryption for all stored files, appealing to privacy-conscious users of contact management tools. - Provides a more robust infrastructure for large-scale data storage compared to the target app's simple backup. ### New Kids on the Block (What's Innovative) - **[Google NotebookLM](https://marlvel.ai/intel-report/productivity/com-google-notebooklm)** by Google: A rapidly evolving AI-driven tool that is redefining how users interact with and organize their personal data. ## What's New - **Latest (v1.0.1, 11 years ago):** Introduced birthday reminders and local group creation functionality. ## App Momentum (Zombie) {#momentum} - Ships general bug fixes. - Maintains iOS 15 compatibility. > **Cadence:** 5 total versions · 2 majors in last 6 months · 6 days since last update · 845 days avg between updates ## The "So What?" (Strategic Takeaway) {#so-what} Contacts Groups Pro Mail, text is an established productivity app that is a paid app. With a 4.28/5 rating from 1.9M reviews, it shows polarized user reception. > **Bottom Line:** The app provides essential bulk messaging utility, but persistent synchronization failures undermine its reliability for professional use, so the PM must prioritize stabilizing data persistence to prevent further churn to platform-native alternatives. **Best for:** iPhone and iPad users requiring efficient bulk communication and contact management for personal or professional networks. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] [HIGH IMPACT] Rebuild iCloud sync logic because sync failure is the top-cited complaint → stabilize user retention — *Syncing functionality fails to maintain contact data across devices following the latest update.* _(trade-off: deprioritize Pause the development of new message templates — sync reliability is the primary churn driver.)_ - [ ] [INVEST] [MEDIUM IMPACT] Ship contact recovery feature because it is a top-requested safety net → reduce negative sentiment — *Users inquire about methods to restore contacts after accidental deletion.* _(trade-off: deprioritize Same-quarter capacity available — no major lever displaced.)_ ### Feature Gaps vs Competitors - Automated bidirectional synchronization (available in Contacts Sync Pro) - Granular contact field mapping (available in Contacts Mover Pro) ### Outlook: Mixed The market for contact management is consolidating around ecosystem-native tools that offer better data persistence. Without resolving sync regressions, this app will continue to lose users to more reliable alternatives, so the PM must focus on stability to retain the core user base. - 🔴 Sync regressions in the latest update erode data integrity, which compounds the rating drag already visible on the platform. - ⚪ Recent updates focused on stability and bug fixes, indicating the app is currently in maintenance mode rather than active expansion. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 4.28/5 | | Total Reviews | 1.9M | | Sentiment | Mixed (65/100) | | Confidence | High | | Pricing Model | Paid | | Platforms | iOS & Android | | Key Features | 3 analyzed | | Trend | Declining | | Outlook | Mixed | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **Contacts Groups Pro Mail, text** (this app) | 4.28/5 | Mixed | LiveBird Technologies Private Limited | | [Contacts Sync Pro](https://marlvel.ai/intel-report/productivity/com-playaapps-contactssyncforgooglegmaillite) | 4.7/5 | Excited | Playa Apps | | [Documents: File Manager & Docs](https://marlvel.ai/intel-report/productivity/com-readdle-readdledocsipad) | 4.8/5 | Excited | Readdle Technologies Limited | | [MEGA: Encrypted Cloud Storage](https://marlvel.ai/intel-report/productivity/mega-ios) | 4.6/5 | Mixed | Mega Limited | | [My Contacts Backup Pro](https://marlvel.ai/intel-report/productivity/com-globile-ios-mycontactsbackuppro) | 4.7/5 | Mixed | GLOBILE BILISIM BILGISAYAR HIZMETLERI ILETISIM DANISMANLIK SANAYI TICARET LIMITED SIRKETI | | [Google NotebookLM](https://marlvel.ai/intel-report/productivity/com-google-notebooklm) | 4.9/5 | Thrilled | Google | ## Company Profile - **Developer:** LiveBird Technologies Private Limited - **Website:** [https://www.livebirdtechnologies.com](https://www.livebirdtechnologies.com) - **Social:** [Facebook](https://www.facebook.com/livebirdtechnologies) · [X/Twitter](https://twitter.com/LiveBirdTechnol) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/cy/app/contacts-groups-pro-mail-text/id936694350?uo=2) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.google.android.contacts&hl=en&gl=cy) - **Dev Site:** [Official Website](https://www.livebirdtechnologies.com) - **Sources:** Developer website content, App store metadata, User reviews. ## Related Intel Reports - [*Contacts Sync Pro*](https://marlvel.ai/intel-report/productivity/com-playaapps-contactssyncforgooglegmaillite) (Playa Apps) — 4.7/5 Rating | Positive Sentiment - [*Documents: File Manager & Docs*](https://marlvel.ai/intel-report/productivity/com-readdle-readdledocsipad) (Readdle Technologies Limited) — 4.8/5 Rating | Positive Sentiment - [*MEGA: Encrypted Cloud Storage*](https://marlvel.ai/intel-report/productivity/mega-ios) (Mega Limited) — 4.6/5 Rating | Mixed Sentiment - [*My Contacts Backup Pro*](https://marlvel.ai/intel-report/productivity/com-globile-ios-mycontactsbackuppro) (GLOBILE BILISIM BILGISAYAR HIZMETLERI ILETISIM DANISMANLIK SANAYI TICARET LIMITED SIRKETI) — 4.7/5 Rating | Mixed Sentiment - [*Google NotebookLM*](https://marlvel.ai/intel-report/productivity/com-google-notebooklm) (Google) — 4.9/5 Rating | Excellent Sentiment - [*Microsoft OneNote*](https://marlvel.ai/intel-report/productivity/com-microsoft-onenote) (Microsoft Corporation) — 4.7/5 Rating | Terrible Sentiment - [*Contacts Mover Pro*](https://marlvel.ai/intel-report/productivity/com-playaapps-contactmoverpro) (Playa Apps) — 4.7/5 Rating | Positive Sentiment - [*Google Calendar: Get Organized*](https://marlvel.ai/intel-report/productivity/com-google-calendar) (Google) — 4.7/5 Rating | Mixed Sentiment - [*Mitsu: AI Life Coach*](https://marlvel.ai/intel-report/productivity/mitsu-ai-life-coach) (C2 Insights) — N/A Rating | N/A Sentiment - [*Pattrn - Discipline Tracker*](https://marlvel.ai/intel-report/productivity/pattrn-discipline-tracker) (Pedro Schott) — 4.8/5 Rating | Positive Sentiment ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** — Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** — Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** — Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction and evidence quoting. 4. **Competitive Landscape Analysis** — Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** — Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.7/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 63 - **Data Sources:** user reviews, developer website, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 0 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/intel-report/productivity/com-livebird-mygroups) Data licensed for AI Agent attribution under CC-BY-NC 4.0.