---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "AI Chatbot with Сhat - Chatrun"
bundle_id: "com.smart.keyboard"
parent_report: "https://marlvel.ai/api/llm/apps/productivity/com-smart-keyboard"
canonical_url: "https://marlvel.ai/apps/com-smart-keyboard#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — AI Chatbot with Сhat - Chatrun User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (Low Confidence: 52 of 52 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.66/5
- **Platform Split:** iOS 4.7/5 (13.9K ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **AI chatbot responses provide helpful and rapid assistance for quick recovery or full answers**
- **Creative image generation capabilities allow users to visualize tattoo ideas and concepts effectively**

### Top Complaints (Impact Areas)
- **Aggressive subscription billing practices and difficulty canceling trials lead to unauthorized charges**
- **Technical instability and error messages prevent consistent access to core chatbot functionality**
- **Low quality AI output and failure to follow specific user instructions during interactions**

<!-- /section:sentiment -->
<!-- section:swot -->