--- source: marlvel.ai type: app_intelligence_section content_version: "v2" section_slug: "sentiment" section_label: "User Sentiment" section_anchor: "#user-sentiment" app_name: "Contacts+ | Address Book" bundle_id: "com.cobookapp.cobook.ios" parent_report: "https://marlvel.ai/api/llm/apps/productivity/contacts-address-book" canonical_url: "https://marlvel.ai/apps/contacts-address-book#user-sentiment" license: CC-BY-NC-4.0 citation: "Marlvel.ai — Contacts+ | Address Book User Sentiment (section of intelligence report)" --- ## 🔴 User Sentiment (High Confidence: 99 of 99 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.28/5 - **Platform Split:** iOS 4.5/5 (5.8K ratings) | Android 4.3/5 (1.9M ratings) - **Overall Sentiment:** Frustrated - **Note:** The 4.28/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline. ### Top Praises - **Core contact management functionality provides a useful utility for organizing personal and professional address books** - **Integration with external services like email clients enhances the utility of contact management workflows** ### Top Complaints (Impact Areas) - **Aggressive contact merging and sync errors cause irreversible data loss and corruption of address books** - **High subscription costs for premium features are perceived as poor value compared to free alternatives** ### Top Requests (What Users Want) - **Automatic metadata logging for new contacts would help users track when relationships were established**