---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Keeper Password Manager"
bundle_id: "D4D2433BGC"
parent_report: "https://marlvel.ai/api/llm/apps/productivity/d4d2433bgc"
canonical_url: "https://marlvel.ai/apps/d4d2433bgc#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Keeper Password Manager User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 100 of 174 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.82/5
- **Platform Split:** iOS 4.9/5 (224.8K ratings) | Android 4.7/5 (109.7K ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.82/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Cross-device synchronization provides a reliable way to manage credentials across multiple platforms**

### Top Complaints (Impact Areas)
- **Aggressive subscription pricing and sudden cost increases alienate long-term loyal users**

### Top Requests (What Users Want)
- **Transparent communication regarding subscription changes and price adjustments for legacy users**

<!-- /section:sentiment -->
<!-- section:swot -->