---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Easy Caller ID"
bundle_id: "ytdevelopments.multiedit-free"
parent_report: "https://marlvel.ai/api/llm/apps/productivity/easy-caller-id"
canonical_url: "https://marlvel.ai/apps/easy-caller-id#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Easy Caller ID User Sentiment (section of intelligence report)"
---

## 🟢 User Sentiment (Low Confidence: 49 of 49 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.35/5
- **Platform Split:** iOS 4.4/5 (2.7K ratings)
- **Overall Sentiment:** Excited

### Top Praises
- **Alphabetical sorting by first name provides a familiar experience for users migrating from Android platforms**
- **Mass contact deletion functionality saves significant time for users managing large address books on mobile**
- **Duplicate contact merging and cleaning tools provide effective maintenance for cluttered address books**

### Top Complaints (Impact Areas)
- **Application launch latency and slow command response times frustrate users with large contact databases**
- **Lack of support for multiple cloud accounts limits utility for professional or business contact management**
- **Live caller identification features fail to initialize and trigger error messages for some users**

### Top Requests (What Users Want)
- **Expanded contact categorization options are needed to better organize family and professional relationships**

<!-- /section:sentiment -->
<!-- section:swot -->