---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Epson DocumentScan"
bundle_id: "com.epson.mobilephone.DocumentScan"
parent_report: "https://marlvel.ai/api/llm/apps/productivity/epson-documentscan"
canonical_url: "https://marlvel.ai/apps/epson-documentscan#user-sentiment"
report_date: "2026-09-19"
license: CC-BY-NC-4.0
citation: "Marlvel.ai - Epson DocumentScan User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (Medium Confidence: 50 of 50 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 2.9/5
- **Platform Split:** iOS 1.8/5 (121 ratings) | Android 2.9/5 (3K ratings)
- **Overall Sentiment:** Frustrated

### Top Praises
- **High quality print output provides reliable document results for users who successfully complete the setup**

### Top Complaints (Impact Areas)

- **Persistent Wi-Fi connection drops force users to re-scan for devices during every single document session**

<!-- /section:sentiment -->
<!-- section:swot -->