---
title: "GE RFS - Black — App Overview"
url: https://marlvel.ai/intel-report/productivity/ge-rfs-black
category: Productivity
developer: ECi Software Solutions
platforms: ios, android
rating: 1.8 (17 ratings)
pricing: free
report_level: overview
generated: 2026-05-09
last_verified: "2026-05-09T22:36:54.243Z"
---

<!-- SECTION: Key Insight -->
> **Key Insight:** This app is a specialized utility for Global Edge users that prioritizes technician visibility and customer transparency during service calls.

<!-- SECTION: Quick Facts -->
| Metric | Value |
|--------|-------|
| Category | Productivity |
| Rating | 1.8 ★ (17) |
| Pricing | free |
| Platforms | iOS, Android |
| Latest Version (iOS) | 24.02.0051 |
| Latest Version (Android) | 26.01.0010 |
| Developer | ECi Software Solutions |

<!-- SECTION: Summary -->
## What is GE RFS - Black?

GE RFS - Black is a mobile field service application by ECi Software Solutions designed for technicians using Global Edge version 24.02. It introduces RFS+ functionality to improve operational efficiency through real-time location tracking and customer-facing arrival updates.

<!-- SECTION: Key Features -->
## Key Features

- **RFS+ Functionality**: Enables real-time location monitoring of technicians by office staff to optimize call routing.
- **Customer Tracking**: Allows customers to view the technician's location while they are en route to a service appointment.
- **Global Edge Integration**: Specifically engineered to operate exclusively with the 24.02 version of the Global Edge software suite.

<!-- SECTION: Target Audience -->
## Who is it for?

Field service technicians and their office dispatch teams using the Global Edge platform.

<!-- SECTION: Links -->
## Links

- [App Store](https://apps.apple.com/us/app/ge-rfs-black/id1585842729?uo=4)
- [Google Play](https://play.google.com/store/apps/details?id=com.davisware.droid.gerfs&hl=en&gl=us)
- [Full Intelligence Report](https://marlvel.ai/intel-report/productivity/ge-rfs-black)

---
*This is an overview report. Sentiment analysis, competitive landscape, and SWOT analysis are available in the [full intelligence report](https://marlvel.ai/intel-report/productivity/ge-rfs-black).*
*Generated by [Marlvel.ai](https://marlvel.ai) — Independent app intelligence.*