--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "GenteConsum" developer_entity: "Supermercados Consum" bundle_id: "com.consum.genteconsum" app_store_id: "1390501915" category: "Productivity" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-04-20" report_date: "2026-08-02" last_verified: "2026-08-02T00:00:00.000Z" report_version: "7.16.4" total_reviews: 1 overall_rating: 1 sentiment: "Upset" sentiment_score: 10 confidence: "low" confidence_score: 0.3 top_complaint_theme: "Frequent application crashes during routine tasks prevent users from accessing their personal payroll documentation" review_sample_size: 2 total_review_count: 2 analyzed_review_count: 2 data_age_days: 24 momentum_velocity: "maintenance" intelligence_version: 3 tags: ["productivity", "free", "upset sentiment", "mobile app", "app review", "app analysis", "employees", "partners", "consum"] canonical_url: "https://marlvel.ai/apps/genteconsum" license: "CC-BY-NC 4.0" content_version: "v2" --- # GenteConsum Intelligence Report ## TL;DR {#tldr} - **Category**: Productivity · Free - **Signal**: Rating 1 · Sentiment Upset - **Recent focus**: Frequent application crashes during routine tasks prevent users from accessing their personal payroll documentation (top complaint) > **TL;DR:** GenteConsum is a productivity app by Supermercados Consum, rated 1/5 by 1 users, with Upset user sentiment (10/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** GenteConsum faces Upset user sentiment (1/5 from 1 review), with users reporting frequent application crashes during routine tasks prevent users from accessing their personal payroll documentation as the primary concern. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 1/5 (1 review) | | **User Mood** | Upset | | **Category** | Productivity | | **Developer** | Supermercados Consum | | **Pricing** | Free | | **Platforms** | iOS & Android | | **Confidence** | Low (0.3/1.0) | | **Data Age** | 24d | ## Metadata & Market Performance - **Publisher:** Supermercados Consum - **Category:** Productivity - **Target Audience:** Employees and partners of the Consum supermarket cooperative. - **Platforms:** iOS & Android - **Version Reviewed:** 7.16.4 - **Report Date:** 2026-08-02 - **Signal Count:** 2 reviews analyzed - **Confidence:** Low (0.3/1.0) - **App Store ID (iOS):** 1390501915 - **Bundle ID:** com.consum.genteconsum - **Google Play ID:** com.consum.genteconsum - **Performance Trend:** Stable - **Data Window:** Analysis based on signals collected up to 2026-08-02 ## Executive Snapshot **What it is:** GenteConsum is a private productivity app for Consum supermarket employees to access internal communications and payroll documents on iOS and Android. **Why users hire it:** It removes the friction of accessing personal employment files and company news, though technical failures currently prevent this job from being completed. ## App DNA (Features & Intent) - **[Differentiator] Private Employee Portal:** Secure access to internal company information and resources for Consum workers. * *User Intent:* Users prioritize data protection and trust in the platform. - **[Standard] Internal Social Feed:** Shared space for employees to post updates, photos, and videos within the organization. * *User Intent:* Users seek social connection and competitive engagement with peers. - **[Standard] Group and Individual Chat:** Direct messaging functionality for real-time communication between colleagues. * *User Intent:* Users want real-time communication within the app experience. ## Market Position {#market-position} GenteConsum serves a niche internal audience, with a 1★ rating across all platforms reflecting deep frustration with core functionality. The lack of updates over the last 104 days signals that the app is currently in maintenance mode. ## Monetization Strategy - **Model:** Free - **Tiers:** Free for authorized employees and partners - **Analysis:** The app functions as a free internal tool for employees of the cooperative, with no monetization present. ## 🔴 User Sentiment (Low Confidence: 2 of 2 reviews analyzed) {#user-sentiment} - **Overall Rating:** 1/5 - **Platform Split:** iOS 1.0/5 (1 ratings) - **Overall Sentiment:** Upset ### Top Complaints (Impact Areas) - **Frequent application crashes during routine tasks prevent users from accessing their personal payroll documentation** ## SWOT Analysis {#swot} **Core Strengths:** - Private employee portal provides a secure, centralized channel for internal company information and resources **Growth Levers:** - Implementing a stable, web-view-based authentication flow could resolve the login and payslip-access failures ## Recent Changes (v2 → v3) {#recent-changes} GenteConsum remains in a maintenance-only state with no functional improvements, though the analytical framing has shifted to prioritize a web-view-based authentication fix and a defensive security posture regarding internal data separation. **Overall trend**: Stable **Compared at**: 2026-08-02 ### High-impact changes - **[Shifted] Contrarian Take Pivot** (positioning) ### Medium-impact changes - **[Shifted] Actionable SWOT Refinement** (swot) - **[Shifted] FAQ Identity Clarification** (positioning) ## What's New - **Latest (v7.16.1, 3 months ago):** General bug fixes and performance improvements. ## App Momentum (Maintenance) {#momentum} - Ships minor bug fixes only. - Last major release over 100 days ago. > **Cadence:** 2 total versions · 0 majors in last 6 months · 104 days since last update · 5 days avg between updates ## The "So What?" (Strategic Takeaway) {#so-what} GenteConsum is a productivity app that is completely free. It holds a 1/5 rating from 1 review. > **Bottom Line:** Stabilizing the core authentication and document-viewing flows is the only path to retaining the employee user base, as current crashes render the app non-functional for its primary purpose. **Best for:** Employees and partners of the Consum supermarket cooperative. ### PM Action Plan (Next Best Moves) - [ ] [MAINTAIN] Audit authentication and document-rendering modules because login failures and payslip crashes are the top-reported frustrations → restore basic utility ### Outlook: Declining The outlook is declining due to a lack of active development and high-severity technical failures. Without a dedicated fix for the authentication and document-rendering flows, the app will likely see continued abandonment by the workforce. - 🔴 The 104-day gap since the last update indicates the app is in maintenance mode, leaving critical payroll access issues unaddressed. - 🔴 Persistent crashes during payslip viewing erode the daily active habit, which compounds the rating drag already visible on the platform. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 1/5 | | Total Reviews | 1 | | Sentiment | Upset (10/100) | | Confidence | Low | | Pricing Model | Free | | Platforms | iOS & Android | | Key Features | 3 analyzed | | Trend | Stable | | Outlook | Declining | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **GenteConsum** (this app) | 1/5 | Upset | Supermercados Consum | | [Mitsu: AI Life Coach](https://marlvel.ai/apps/mitsu-ai-life-coach) | N/A/5 | N/A | C2 Insights | | [ChatGPT](https://marlvel.ai/apps/chatgpt) | 4.8/5 | n/a | OpenAI OpCo, LLC | | [Pattrn - Discipline Tracker](https://marlvel.ai/apps/pattrn-discipline-tracker) | 4.8/5 | Thrilled | Pedro Schott | | [한음달-한국인에게 꼭 맞는 음력달력, 캘린더](https://marlvel.ai/apps/app--103) | 4.6/5 | N/A | YunaSoft Inc. | | [바로메모 - 매일 바로 작성하는 메모장](https://marlvel.ai/apps/cswpd-memo) | N/A/5 | N/A | SuWon Choi | ## Company Profile - **Developer:** Supermercados Consum ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/genteconsum/id1390501915?uo=4) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.consum.genteconsum&hl=en&gl=us) - **Sources:** App store metadata, User reviews. ## Related Intel Reports - [*Mitsu: AI Life Coach*](https://marlvel.ai/apps/mitsu-ai-life-coach) (C2 Insights) · N/A Rating - [*ChatGPT*](https://marlvel.ai/apps/chatgpt) (OpenAI OpCo, LLC) · 4.8/5 Rating - [*Pattrn - Discipline Tracker*](https://marlvel.ai/apps/pattrn-discipline-tracker) (Pedro Schott) · 4.8/5 Rating | Excellent Sentiment - [*한음달-한국인에게 꼭 맞는 음력달력, 캘린더*](https://marlvel.ai/apps/app--103) (YunaSoft Inc.) · 4.6/5 Rating - [*바로메모 - 매일 바로 작성하는 메모장*](https://marlvel.ai/apps/cswpd-memo) (SuWon Choi) · N/A Rating - [*근로장려금 알리미 - 신청, 기준, 금액계산 가이드*](https://marlvel.ai/apps/com-swing2app-v3-d83e9bb95c05347f59ad81dea3b925ebf) (SY Company) · 3.8/5 Rating - [*통화관리솔루션 (부평구청용)*](https://marlvel.ai/apps/byto-bupyeong) (BYTO) · N/A Rating - [*시외버스터미널 예매가이드 - 시간표*](https://marlvel.ai/apps/com-rewd-metopcrent) (Multisoft app) · 4.1/5 Rating - [*スマホやめるにゃ*](https://marlvel.ai/apps/hiroto-nosnszone-nosnszone) (HIROTO TSUTSUSHIMA) · N/A Rating - [*プレゼンテーションなど タイマー*](https://marlvel.ai/apps/app--366) (MAKOTO SASAKI) · N/A Rating ## Frequently Asked Questions {#faq} ### Is GenteConsum the official app for Consum supermarket customers? No, GenteConsum is designed specifically for Consum supermarket employees and partners to access internal company information and payroll documents, not for general retail shopping. ### Why am I unable to log in or view my payslips? Users report that the app currently suffers from persistent crashes and authentication failures, which prevent access to personal employment documents and account login. ### Is there a better way to access my Consum employee documents? Given the current technical instability of the app, employees may need to rely on the official Consum website's private worker portal until the app's performance is improved. ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.3/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 2 - **Data Sources:** user reviews, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 24 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/genteconsum) Data licensed for AI Agent attribution under CC-BY-NC 4.0.